Pagazzi Lighting - Boundary Mill Store - Colne Opiniones 22

TrustScore: 4.5 sobre 5

4,6

Vivary Way, BB8 Colne, England, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The order was seen to quite quickly. We received the table lamps within a couple of days. Unfortunately one lamp had markings around the base. The other lamp was damp from condensation with what lo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Initially contacted the shop for request of a product. The person who answered was polite and incredibly helpful. Told me, unfortunately, the item I wanted was only available online. Purchas... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Ordered a mirror over the phone as none in store, told it wouldn't be next day delivery as it was a mirror but should be with you within 3 to 4 days already been 7 days told it won't be delivered for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just wanted to say a big shout out to the team that helped my wife and myself choose a number of lights from your vast displays on show in your boundary mill store colne, on Sunday 19th, the guys wher... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de iluminación
  2. Tienda de mobiliario para bares y restaurantes
  3. Tienda de muebles para dormitorio
  4. Tienda de decoración e interiorismo
  5. Accesorios para muebles
  6. Diseñador de interiores

Escrito por la empresa

We are UK's largest specialist lighting retailer, your one-stop shop for all that is the best in lighting. Our website has a fantastic choice of lighting designs for you with incredible ideas for all your indoor and outdoor lighting needs. In addition, our stores have an inspirational range of rugs, mirrors and furniture in stock and at prices that you will find hard to believe. We have 17 specialist lighting stores across the country in Scotland and England, as well as a great website.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

22 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 56% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great

Initially contacted the shop for request of a product. The person who answered was polite and incredibly helpful. Told me, unfortunately, the item I wanted was only available online.

Purchased online & was just over the cut off point for next day delivery - so assumed it might be a day later. However, it arrived the next day.

Incredibly fast & efficient service & the item is as described.

Very positive experience & would recommend.

24 de septiembre de 2025
Opinión espontánea
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Hi There,

Thank you for taking the time to leave such a great review! I'm so glad you were happy with the service you recieved.

We hope you love your new lights!

Many thanks,

Rebecca

Valorada con 5 estrellas sobre 5

Great service

We saw the light fitting on display in one of Pagazzi's concession stores, but they didn't have one in stock and couldn't forecast if or when they could get one for us. Buying from the Pagazzi website was easy and they use DPD for deliveries, who are probably the best courier service that delivers to our area. Finally the light looks amazing in our living room.

10 de enero de 2024
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Thank you for the excellent review, we are glad to hear that you are happy with your purchase and your online experience.

Valorada con 5 estrellas sobre 5

My wife and I was in your Pagazzi store…

My wife and I was in your Pagazzi store based in boundary outlets in colne,
Just wanted to express our pleasure in the manner of your team within their, we spent in total £860 on Friday 13th, your guy in their was excellent, great service and even helped pack our car. Definitely be back soon to finish off our project on our new build

13 de octubre de 2023
Opinión espontánea
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Thank you for shopping with Pagazzi and your kind comments. We will certainly pass these on to our colleagues in Colne.

Valorada con 5 estrellas sobre 5

Wow really pleased with not only the…

Wow really pleased with not only the selection of stock, displays in this store but the excellent service I received again today, the staff so friendly, chatty, enthusiastic and bubble, was a real pleasure purchasing my lights

1 de mayo de 2023
Opinión espontánea
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Thank you for shopping with Pagazzi and your kind comments for the team at Boundary Mill Store - Colne. We are delighted that you are happy with the excellent service you received and our choice of products in store. We look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Just wanted to say a big shout out to you all

Just wanted to say a big shout out to the team that helped my wife and myself choose a number of lights from your vast displays on show in your boundary mill store colne, on Sunday 19th, the guys where so helpful and chatty, service with a smile, thank you Martin, Rebecca. Definitely will be back soon for some more, as well as telling my family and friends

19 de marzo de 2023
Opinión espontánea
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Thank You for shopping with Pagazzi. We are delighted that you are happy with your purchase and the customer service you received from Boundary Mill Store Colne. Thank you for your kind feedback for Martin and Rebecca. We will certainly pass this on. We look forward to seeing you again soon.

Valorada con 4 estrellas sobre 5

The order was seen to quite quickly

The order was seen to quite quickly. We received the table lamps within a couple of days.
Unfortunately one lamp had markings around the base. The other lamp was damp from condensation with what looked like rust spots on the top.
We notified Pagazzi straight away and arrangements for returning the items very quickly. At the moment we are waiting for our refund.
This experience would not deter us from buying from Pagazzi again

24 de febrero de 2023
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Thank you for your feedback We are always working on ways to provide an efficient quick service. A typical refund will take between 7 and 14 days to return to your bank account. I hope this has now been resolved to your satisfaction If you need further assistance please contact help@pagazzi .com where we will be happy to help you.

Valorada con 5 estrellas sobre 5

They only had two of the three lights…

They only had two of the three lights required but the male assistant made a phone call which enabled me to order another light to be delivered directly to me.

15 de julio de 2022
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Thank you for taking the time to leave a review! We are so glad to see how happy you were shopping with us. We look forward to welcoming you again soon!

Valorada con 5 estrellas sobre 5

Great products

Great products, free delivery

4 de junio de 2022
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Hi,

We are thrilled to see how happy you were with your recent purchase from us. Look forward to seeing you again soon!

Thanks

Alistair

Valorada con 4 estrellas sobre 5

Exactly what I ordered

Exactly what I ordered, came on time, well packaged and intact. These items are extremely fragile and this is the second time I have broken one when attempting to clean them. Nice to know can get hold of one if I have another accident.

16 de marzo de 2022
Opinión espontánea
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Hi,

We are delighted that our customer service team could help you out- they always do their best to help. Looking forward to seeing you again!

Thanks

Alistair

Valorada con 5 estrellas sobre 5

Brilliant service and fabulous delivery…

Brilliant service and fabulous delivery service.xx

12 de diciembre de 2021
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Hi,
We are thrilled to see how happy you were with your recent purchase from us. Look forward to seeing you again soon!
Thanks
Lynn

Valorada con 2 estrellas sobre 5

Ordered a mirror over the phone as none…

Ordered a mirror over the phone as none in store, told it wouldn't be next day delivery as it was a mirror but should be with you within 3 to 4 days already been 7 days told it won't be delivered for at least another week to 10 days.

22 de junio de 2021
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Hi,
Thank you for your review. As this order is a mirrored item we do look into making sure these are delivered as securely as possible with special freight service. This does mean these particular items are within a certain time frame for delivery which should have been communicated to you more accurately when you placed the order. We appreciate your feedback and will take this on board for future training.
Thanks
Lynn

Valorada con 5 estrellas sobre 5

Very prompt delivery.

Very prompt delivery.
Product very good quality and very easy to assemble

15 de mayo de 2021
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Hi,

Thank you so much for your lovely 5-star review! We look forward to welcoming you back to Pagazzi again soon.

Take care,
Zoe

Valorada con 5 estrellas sobre 5

Excellent, so far

An item I had planned to order was out of stock. I started a webchat online and the assistant was very helpful, checked and discovered that the item had just been re-stocked.
I ordered the item online; it arrived within a day.
The product was perfectly in order but unfortunately, not suitable for my room.
I followed Returns instructions and emailed them; they promptly responded and gave me instructions on how to return the item. Within seconds of dropping the item off at one of the collection sites near me, I got an email confirming my return.
Excellent service. Now I will await the refund.

22 de diciembre de 2020
Valorada con 5 estrellas sobre 5

Parts were out of stock .

Parts were out of stock when we first found our shades, which were replacing ones that had been up over 20yrs, but that was at the shop in Boundary mill, so we tried for 3wks and then the sales lady rang the main shop to find 2 only left. I rang the main shop later to find nil left, I e-mailed to find new ones due and ordered on line, we received them 3 days later, lovely now fitted.

28 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Pagazzi lighting

I bought 2 Pagazzi ceiling lights after seeing them in Boundary Mills Colne, they only had one in stock and suggested ordering from Pagazzi online . Ordered Saturday night arrived Tuesday morning. Very happy with the choice, quality, price and service. Will buy again. Highly recommend.

19 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

superb quality

superb quality. excellent delivery service

Definitely recommend

27 de junio de 2020
Opinión espontánea
Logotipo de Pagazzi Lighting - Boundary Mill Store - Colne

Respuesta de Pagazzi Lighting - Boundary Mill Store - Colne

Hi There,

Thanks so much for taking the time to leave such a kind review! I am glad that you are happy with both the product & service from Pagazzi! I hope you choose to shop with us again in future!

Rebecca

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