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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve been using Paleo Valley products for over a year now and love what I’ve tried. I have tried most all of the shake flavors and find they mix well in many things. The meat sticks and bars are gr... Ver más

Valorada con 4 estrellas sobre 5

We ordered quite a few as a recommendation but unfortunately my children didn’t like it. I had a subscription so another order went out and I spoke with them directly and they sorted it out very profe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was watching YouTube then I saw a commercial about bone broth and it cut my attention, buy one get one free, I called for how to get the promotion, and upon reading the ingredients this bon... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I purchased a BOGO offer once a while back. Now I keep getting ads that say STOCK UP ON YOUR FAVORITES, BOGO. When I go in to buy it tells me I can’t use the BOGO. So what is the point of offering a... Ver más

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4,2

Muy bueno

TrustScore: 4 sobre 5

628 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Delicious and nutritious bone broth and whey!

The bone broth, the vanilla, and chocolate are absolutely delicious! I love that they flavor it with stevia because I can't have sugar. It's SO nice to be able to have hot chocolate again! I also use the vanilla in plain yogurt to sweeten it and give it extra protein. If it was just flavor, that would be one thing but the extra protein has been such a boost to my health! I sleep better and feel better than I ever have!
I also like to use the turmeric and ginger in soups. I use the unflavored to give me extra protein and collagen.
Additionally, I love both the vanilla and chocolate whey protein! I can't rave enough about these products I mentioned. I tell my family members and friends!
The customer service has been very responsive to my requests and issues as well!
I'm so happy to have something that tastes so delicious and is good for you, too!

5 de diciembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing this. It makes our day to hear how much you’re loving the bone broth and whey, and that they’ve become such a helpful part of your routine. We’re really glad the stevia option works well for you and that you can enjoy things like hot chocolate again without the worry.

It’s wonderful to hear how you’re using the different flavors, from sweetening yogurt to adding turmeric and ginger to soups. We love knowing our products are supporting your health and helping you feel your best.

Thank you as well for spreading the word to your family and friends. And we appreciate the shoutout to our customer service team. We’re always here to help.

We’re so happy you’re enjoying everything!

Valorada con 5 estrellas sobre 5

Tastes Delicious!!

Love this sticks! I never eat the other beef sticks are gross, but Paleo Valley beef sticks and summer sausage are delicious. The texture is good, portable, and satisfy hunger. Highly recommend.

19 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing this. We are thrilled to hear how much you enjoy our beef sticks and summer sausage. It makes us happy to know the texture, flavor, and convenience have been such a great fit for you.

Hearing that our products stand out from others really means a lot. We work hard to keep everything clean, high quality, and truly enjoyable.

We appreciate the recommendation and are grateful to have you as part of the Paleovalley family.

Valorada con 5 estrellas sobre 5

My questions were answered quickly and…

My questions were answered quickly and pleasantly.

4 de diciembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you for sharing this. We are so glad to hear your questions were answered quickly and that the experience was a pleasant one. We are always here to help and truly appreciate you taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Missing items? No problem!

My order was missing items and when I let PaleoValley know, the missing items were immediately in the mail to me. I even got to keep the extra item that was sent by mistake! Merry Christmas to me! TY!

I have been ordering their meat sticks meat sticks and my whole family loves them!

18 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing this. I’m really glad we were able to get those missing items on the way to you right away, and that the extra item worked out as a little early Christmas surprise. That made me smile. It’s also great to hear that your family loves the meat sticks. We appreciate you and are always here if you need anything.

Valorada con 5 estrellas sobre 5

I love the protein powder chocolate and…

I love the protein powder chocolate and vanilla. They help me get to the protein number for muscle growth. I’m 74 years old and lift weights. Also, I have communicated several times with customer support about purchasing additional protein as a gift and they have always responded quickly. I will continue to promote your products.

3 de diciembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing this. It’s amazing to hear how our protein powders are supporting your goals, and we love that you’re lifting and staying strong at 74. That is so inspiring. We’re also glad our team has been able to help you each time you’ve reached out, especially when purchasing protein as a gift. Your support and willingness to recommend us truly mean a lot. We’re always here for you.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. I asked to combine shipments so I could take advantage of free shipping and was pleasantly surprised how quick and easy it was, even on the weekend.

30 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing this. I’m really glad we could help you combine your shipments and make everything quick and easy, even over the weekend. We always want things to feel smooth and convenient for you. We appreciate you and are here anytime you need us.

Valorada con 2 estrellas sobre 5

Poor taste

I ordered the product SUPERFOOD GOLDEN MILK. I really didn't like the taste. Tasted like sour milk. I was very disappointed. I'm having a hard time finding the site to return the 2 supplements that I ordered for a refund. Can you help me?

30 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing your feedback with us. I’m really sorry the Superfood Golden Milk didn’t hit the mark for you. The flavor definitely shouldn’t taste sour, so I can understand why that was disappointing.

We’re always happy to help with returns and refunds. Please reach out to us at support@paleovalley.com
and include your name and order number, or feel free to log into your account at paleovalley.com to start a return. If it’s easier, we can guide you through the whole process once we hear from you.

We truly want you to love every product you try from us, and we’re here to make this right. Thank you again for giving us a try.

Valorada con 4 estrellas sobre 5

I love the product BUT

I love the product, especially the original flavor. The others are a little too spicy for me but then my husband says I'm negative spice. My one complaint is the packaging at the top that doesn't separate enough to open the package. Very frustrating to the point that I might not order the product anymore.

26 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing your feedback with us. It means a lot that you love our beef sticks, especially the Original, and your “negative spice” comment genuinely made us smile.
I’m really sorry to hear about the frustration with the packaging. That should never get in the way of enjoying your snacks, and we don’t want this to impact your experience or cause you to consider not ordering again. We’re currently reviewing updates to our packaging, and feedback like yours is exactly what helps us improve.
If you ever receive a pack that’s difficult to open, please feel free to reach out to us at support@paleovalley.com so we can make it right for you. We’re always here to help and want every order to be easy and enjoyable.
Thank you again for being part of the Paleovalley community. We hope to keep you and your husband stocked with your favorite flavors.

Valorada con 5 estrellas sobre 5

Love the meat sticks

Love the meat sticks. I always keep them in stock!

25 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for your kind words. We’re thrilled to hear you love our meat sticks and keep them on hand. That truly makes our day. If you ever need help with flavors, subscriptions, or anything at all, we’re always here at support@paleovalley.com
. We appreciate you being part of the Paleovalley family.

Valorada con 5 estrellas sobre 5

Great variety of quality products

Great variety of quality products and very good customer service

29 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing this. We’re truly grateful for your kind words about both our products and our customer service. It means a lot to us. If you ever need anything or have questions about any of our items, we’re always here to help at support@paleovalley.com
. We appreciate you being part of the Paleovalley family.

Valorada con 1 estrellas sobre 5

surprise subscription

I bought some beef sticks on sale. next thing I know I'm on a subscription that automatically takes money off my credit card. And at double the initial cost. and I can't find information on how to cancel.

11 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing your feedback. I’m really sorry for the frustration this caused. Our subscriptions are completely optional, and you’re always in full control of making changes or canceling at any time.

If you prefer, our team can take care of it for you. Just send us a quick email at support@paleovalley.com
and we’ll gladly help right away.

You can also cancel on your own by logging into your account at paleovalley.com and selecting Manage Subscriptions.

We truly appreciate you giving Paleovalley a try and are here to make this right for you.

Valorada con 5 estrellas sobre 5

This company is great to work with

This company is great to work with. Any questions they have fantastic customer service. Products are shipped quickly . The meat sticks are DELICIOUS!

19 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing this. We’re thrilled to hear you’ve had such a great experience with us and that our team has been able to help whenever you’ve had questions. It’s wonderful to know your orders have arrived quickly and that you’re loving the meat sticks. We’re grateful to have you as part of the Paleovalley family and are always here if you ever need anything.

Valorada con 1 estrellas sobre 5

I was promised the product would arrive in 3 days

I was promised the product would be in my hands in 3 days. 6 days and nothing

22 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you for sharing this. I’m really sorry your order has taken longer to arrive. You should never have to wait past the timeframe you were given, and I understand how frustrating that is. This isn’t the experience we want for you. Please reach out to our support team with your order number so we can look into the delay and make it right for you right away. We truly appreciate your patience and the chance to fix this.

Valorada con 5 estrellas sobre 5

Absolutely love it all!

Absolutely love all of the PaleoValley products we have tried- superfood bars, meat sticks, electrolyte powder, and Bone Broth protein powder! They are all yummy and super clean ingredients! The subscription makes it easy to keep our snacks stocked but is also extremely easy to make changes to your order each cycle (including the ship date or frequency so you are not stuck ordering products you don’t want or need). Autumn is a mom on a mission and I trust her products!

22 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for this amazing feedback. It means a lot to hear how much you’re loving the superfood bars, meat sticks, electrolytes, and our Bone Broth Protein. We work really hard to keep our ingredients clean and our products something you can feel good about, so your kind words truly make our day.

We’re also glad the subscription has been easy for you to manage. Flexibility is important, and we want you to always have exactly what you need without any hassle.

Autumn’s mission is at the heart of everything we do, and it’s wonderful to know that trust comes through. We’re so grateful to have you as part of the Paleovalley family and are always here if you need anything.

Valorada con 5 estrellas sobre 5

Golden Milk The New Gold Rush

40 years of caffeine addiction broken in 3 minutes. This product is amazing. I’ve tried 3 other mushroom based teas/drinks and they are all disgusting. Golden milk not only tastes great, it has an energy effect that is beyond anything I could have ever imagined. I initially designed my auto ship for 1 bag every 2 months and just changed it today to 2 bags per month. Can’t get enough. Thanks Paleo Valley.

19 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing this. It means a lot to hear how much Golden Milk has helped you and that it’s become such a positive part of your routine. We know how tough it can be to break a long caffeine habit, so hearing that this made such a difference for you is incredible.

We’re thrilled you’re enjoying the taste and the energy boost, and we truly appreciate you updating your subscription. Thank you for being part of the Paleovalley family and for taking the time to leave such a kind review.

If you ever need anything, we’re here for you.

Valorada con 4 estrellas sobre 5

Paleovalley offers subscription based

Paleovalley offers subscription based, repeat orders. I would have claimed a 30% discount subscription offer if the purchase agreement was that products never shipped without a confirmation response /email. I don't like anything fully automatic without a confirmation on my end. You can change the shipment date but its too easy to miss their auto email.

18 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for taking the time to share this feedback. I truly understand wanting full control over every shipment and I am sorry if the renewal reminders were easy to miss.
Our subscription program does send an email before each order renews, and customers can adjust dates, skip shipments, or cancel anytime through their account. While we are not able to require a confirmation before a shipment goes out, your feedback is important and helps us continue improving the experience.
If you ever need help managing your subscription or have questions about upcoming orders, our team is always here to support you at support@paleovalley.com. Thank you again for sharing your experience with us.

Valorada con 2 estrellas sobre 5

Great product, terrible support

Great product. Terrible support. That’s it.

12 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Hi Brant,

Thank you for taking the time to share your feedback. I’m truly glad to hear you enjoy the product, and I’m equally sorry that your experience with shipping and communication has been frustrating. You deserved a smoother and more predictable delivery process.

Our team did work closely with you throughout your order timeline, including checking charges, providing tracking, looking into the delivery photo, arranging a full reship when we learned the first package was likely stolen, and adding instructions for the driver. I can see how it would still be disappointing when those delivery notes weren’t followed and the carrier didn’t ring the bell. That part is absolutely on us to improve.

We genuinely appreciate you calling this out, and we’re actively working with our fulfillment partners to reduce issues like this. Your feedback helps us do better. If you decide to give us another try, we’ll be here to help and make sure your next experience is a better one.

Thank you again for sharing your thoughts.

Valorada con 5 estrellas sobre 5

They sent the wrong flavor of beef…

They sent the wrong flavor of beef sticks (simple and easy human error) when contacted via email (simple and easy to find contact form on their website), they sent immediate communication back of when to expect a response. They are correcting the order with no work to be done on my side and , as a bonus, I get to try the flavor they accidentally sent!

8 de octubre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you for taking the time to share this. We’re really glad the contact process felt simple and that our team was able to get back to you quickly. Mistakes happen once in a while, but we always want the fix to be easy on your end. We hope you enjoy the extra flavor you get to try. If you ever need anything, we’re here for you.

Valorada con 4 estrellas sobre 5

My husband and son absolutely love the…

My husband and son absolutely love the meat sticks. We’ve ordered them so far four times since August one of the orders was a double order they eat to each a day so you can imagine how many I need to purchase. Great product and amazing customer service that fixes issues very quickly.

14 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing this. It makes us really happy to know your husband and son love the meat sticks and that they’ve become such a regular part of your home. We appreciate you coming back to us again and again. And thank you for the kind words about our customer service. We always want to make things right as quickly as possible. We’re here anytime you need us.

Valorada con 5 estrellas sobre 5

I’ve ordered from here multiple times…

I’ve ordered from here multiple times and really enjoy the quality and taste of all of the flavors. I’ve shared with many friends and family who all enjoy it as well. I once had one small issue with just one bag in the order, but customer service was very friendly and shipped out a replacement very quickly and easily. I definitely recommend this for anyone looking for a tasty and healthy treat, they are delicious!

13 de noviembre de 2025
Opinión espontánea
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Respuesta de paleovalley.com

Thank you so much for sharing this. It means a lot to hear that you’ve enjoyed all the flavors and even shared them with your friends and family. We’re also really glad our team was able to help quickly when you had that one issue. We always want things to be easy and stress free for you. Thanks again for the recommendation and for being part of our community. We’re always here if you ever need anything.

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