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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We sought out mediation after our marriage came to an end. Our divorce has lasted around 2 years and been tough on the kids and all family members. We had our separate consultations with... Ver más

Valorada con 5 estrellas sobre 5

I dealt with Pam to make arrangements for the mediation. Very helpful, friendly, knowledgeable and great communication. Pam tried to find a solution as quickly as possible, and the cost was lower co... Ver más

Valorada con 1 estrellas sobre 5

I had thought Pam was great during the mediation sessions, really fair, professional, understanding. But when writing up the parenting plan a key part for me has been missed despite discus... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The new byword for professionlism, integrity and excellence in service delivery Pam Hatfield Associates. If you are wondering or are in anyway sceptical whether to go down this the mediation route, th... Ver más

Información sobre la empresa

  1. Servicios legales
  2. Servicio de mediación

Escrito por la empresa

Mediation is a flexible process conducted confidentially with an impartial mediator actively assisting clients working towards a negotiated agreement. Our mediators are specialists and respected for their sound experience and expert knowledge in the relevant areas of law.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

41 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The new byword for professionlism

The new byword for professionlism, integrity and excellence in service delivery Pam Hatfield Associates. If you are wondering or are in anyway sceptical whether to go down this the mediation route, then look no further. This lady delivers top-drawer guidance, advice and service

24 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service - family crisis finally over

We sought out mediation after our marriage came to an end.

Our divorce has lasted around 2 years and been tough on the kids and all family members.

We had our separate consultations with Pam initially then 2 joint meetings.

She helped us sort out separation and also helped to write up all legal documents.

The entire process was carried out professionally, efficiently but also done with empathy.

Perfect experience- highly recommend

9 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience! Thank you Pam

I was very happy with the service and would recommend Medication Consultants to anyone going through the similar situation.Pam was so patience and professional which made the whole process so easy.

23 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service


I dealt with Pam to make arrangements for the mediation. Very helpful, friendly, knowledgeable and great communication. Pam tried to find a solution as quickly as possible, and the cost was lower compared to going through solicitors. I can't fault this organisation in any way. The service is straight forward, and I found it to be excellent. I would recommend Mediation Consultants to people looking for help relating to family law. Thank you again; it is much appreciated.

10 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing 5* Service

Originally, I was hesitant about the idea of mediation, but the process turned out to be quite nerve-racking at times. The Mediator played a crucial role in keeping both parents focused, and eventually, we reached an agreement after two sessions. When both parties have similar interests, mediation is a great way to resolve issues, and it's more cost-effective than hiring lawyers! I highly recommend Pam Hatfield, but it's important to approach the process with an open mind. It was truly an exceptional service from beginning to end.

4 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Let down in the end

I had thought Pam was great during the mediation sessions, really fair, professional, understanding. But when writing up the parenting plan a key part for me has been missed despite discussing in mediation and asking for amendments. It’s meant that the plan can’t be signed without more mediation which seems ridiculous when i know it was discussed. (It was a sore point for my ex so definitely wasn’t missed). I was told I can’t submit new information but can remember word for word the conversation.
Left me in a difficult situation and I feel I’ve wasted my money despite being happy with the rest of the plan.

Despite the response to this review my ex backs me up regarding the conversations had during mediation. I will be happy to update this review when relevant.

Update 21/9
I have not heard from Pam since 5/9. She denies information that was mutually agreed previously in mediation as it wasn’t in her “meticulous” notes. The last email offered more mediation at our expense though both parties recall the conversation. As Pam stated in her response I do intend to formally complain.

Update. Just to clarify. No amendments were unilaterally added after mediation as BOTH parties agreed it was discussed IN mediation with Pam.
Need a mediator for my mediator now.
I will also add that when I informed Pam that my ex partner had been made aware that I would not sign till the issue was resolved, Pam sent that entire email to him. She could have just asked him if I’d updated him and what his position on the matter was. Quite unprofessional.
If I were to use the current plan, I’d be signing that child maintenance payments will stay the same permanently. The complaint relates to including the deadline for the current reduction as agreed during our last mediation session.

5 de septiembre de 2024
Opinión espontánea
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Respuesta de Mediation Consultants

Sarah Bagnall attended a private MIAM and participated in one joint mediation meeting. The Parenting Plan has been carefully drafted based on meticulous notes taken during the joint mediation meeting. Both parents received a draft of the Parenting Plan document, and subsequent revisions were incorporated in accordance with the discussions held during the joint mediation.

Sarah Bagnall sought to add terms to the Parenting Plan that both parents did not agree upon during the joint mediation meeting. Therefore, the Parenting Plan cannot be altered based on one parent’s unilateral decision to change the terms and move the goalposts.

During the mediation meeting, both parents engage in discussions to establish mutually agreed-upon terms. This process ensures that any supplementary information is included in a Parenting Plan.

Unfortunately, mediation often involves dealing with families in high-conflict and emotionally dysfunctional relationships. As impartial Mediators, we always endeavour to work with families to achieve the best results through experience, guidance, and negotiation. However, there are instances where the outcome for one party is not always satisfactory.

We pride ourselves on our reputation for aiming to achieve good results for our clients. We will continue to strive to provide excellent service and constantly refine how we do business; that is only possible because we genuinely care.

As Mediators, our role is to facilitate negotiations and assist people in finding solutions in sometimes difficult circumstances. We want every client to have the best possible experience in achieving a resolution.

We have received positive recommendations from the majority of our satisfied clients, who have provided informative reviews to potential clients considering using our services.


Updated on 23 September 2024

In response to the updated Trustpilot review, left on 23 September, we would like to address the situation as follows: An email outlining the mediation process in clear terms was dispatched to both parents on 5 September 2024.

Should either party necessitate modifications to the Parenting Plan document, I am available to arrange a joint mediation meeting to discuss further and facilitate the attainment of a mutually agreeable resolution. I will make the necessary adjustments to the document in accordance with the discussions during the joint mediation meeting, following the prescribed protocol for the mediation process.

An impartial Mediator cannot introduce new terms unilaterally proposed by one party that was not part of the mediation discussions during the joint mediation meeting.

Sarah Bagnall was provided with our Complaints Policy on 5 September 2024.

An additional response is not required as both parents have been provided with a full explanation to clarify in accordance with the mediation process.

Valorada con 5 estrellas sobre 5

I cannot recommend Pam enough

I cannot recommend Pam enough. She was very understanding and accommodating. I was supported and reassured during the process which I really needed as a single dad dealing with a difficult and conflictive child’s mother sabotaging access to my daughter. Pam is a great choice to handle mediation.

2 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic family mediator

I took my time when looking for a mediator to source the best option for myself and my family. I spoke to several mediators whilst researching.
When I spoke to Pam Hatfield I knew she was the mediator I wanted to work alongside.

Pam was calm, attentive and listened to every detail. She was clear and concise and made additional helps and aids that I would not have thought of or considered.

If you are wanting someone who looks out for the good of everyone in this high, stressful situation, then look no further than Pam.

Highly recommended

17 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pam Hatfield

Pam has been very professional, kind and so helpful would highly recommend 👌

26 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pam Hatfield

The best mediator ever! She is great at her job! Doesn’t want to waste your time or money just wants the best for both parties! 100% recommend her honestly a lovely lady! 10/10

11 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pamela Hatfield

Pamela Hatfield,

First Class Mediator

Fair, patient, gentle, visionary, respectful, resourceful and knowledgable.

If Pam Hatfield were a Judge, she would sit in The Supreme Court.

They would be fortunate to have her.

Thank you Pam.

P & K 11072

5 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'm very happy to have Pam Hatfield as…

I'm very happy to have Pam Hatfield as my mediator, cos she's always there whenever you need an advice regarding your case, she's also very honest and fair, I'll recommend her to anyone who is in need of a mediator.

26 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

Pam is a very helpful, friendly & knowledgeable lady. And even though it’s been over a year since we last spoke, out of the blue my phone rings & it’s Pam to see how the court case is going! And she is still offering help, advice & support.
I would recommend Pam Hatfield 110%

12 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

“I would recommend Pam Hatfield as a…

“I would recommend Pam Hatfield as a mediator, as she was considerate and informative when working with us over our child arrangements. Mediation has helped us to work together and co-parent our children in a much better way that we were experiencing before.”

12 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

I am leaving a review for Pam Hatfield to let other people know that during my experience in mediation, Pam has been supportive, efficient and considerate. She has been able to guide us to reach an agreement with our divorce settlement. My solicitor was on hand to give me advice and I now appreciate her recommendation to Pam Hatfield for mediation. A charming lady, who can rely on and work with together during negotiations.

12 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent & Supportive

Pam is an exceptionally understanding and fair mediator. She really helped me a lot with my very difficult ex for child arrangements. Thank you Pam for being so strong and helping me through that difficult time. I would recommend her service to everyone.

28 de septiembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended!

I recently contacted Pam Hatfield for mediation due to an issue with access to my child. I had previously spoken with a number of other mediators, and found them to be unhelpful, and disinterested. Pam, on the other hand was immediately understanding, reassuring and non-judgemental, and enabled me and my ex-partner to come to an agreement that we had not been able to for the best part of a year; best of all, allowing me access to my child. During our mediation sessions I found Pam to be extremely professional, balanced and very true to her word. For example, sending the minutes of our meeting only a matter of hours later. I feel reassured that if any further issues arise, I will able to contact her via text or e-mail for further support and guidance, which makes a huge difference when dealing with such situations. Thank you.

23 de septiembre de 2018
Opinión espontánea

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