Such a great experience from the start to the end! I placed an order on Monday morning at 8am, I then received a email by 11am saying the items were dispatched! Just wow! Items were delivered on Wedne... Ver más
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Consulta las opiniones de los clientes
I had a reverse opening umbrella's for a long time and when it finally died I went looking. There were so many fake websites out there, but Trust Pilot helped me filter down to Umbrellas & Parasols. A... Ver más
La empresa ha respondido
We ordered an umbrella as a birthday present. I noticed an issue with the address on our order. I notified the company via the online chat and the problem was sorted out very quickly. We received the... Ver más
Wonderful service. I purchased 1 online & needed to purchase a second. I emailed customer service immediately & asked if I could add another to first order therefore one delivery cost. They rang ba... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda para la reforma del hogar
- también en la categoría
- Tienda de mobiliario para jardín
- Tienda de muebles de exterior
Escrito por la empresa
At Umbrellas & Parasols, we’re Australia’s largest online umbrella and parasol retailer.
Información de contacto
91 Stanley Rd, 2565, Ingleburn, Australia
- 1800 155 233
- salessupport@shadeaustralia.com.au
- parasolumbrellas.com.au
4,8
Excelente
515 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quality of Umbrella was really good &…
Quality of Umbrella was really good & strong. Easy to order online & the product turned up in about a week. No complaints here!
10 de abril de 2024
Respuesta de Umbrellas & Parasols
Hi Scott,
Thank you for taking the time to write us a five star review!
We're so glad to hear that you're happy with the quality of your new rain umbrella and that you received your order quickly!
I'm sure that your Shelta Bogey Golf Umbrella will do a wonderful job for you for many years to come!
Kind regards,
Alana
Product and delivery time were excellent
9 de abril de 2024
Respuesta de Umbrellas & Parasols
Hi Jim,
Thanks for giving us your five star review!
We're glad to hear that you are happy with the quality of your new umbrella and that you received it quickly!
I'm sure your Clifton Large Tartan Umbrella will do a fantastic job for you for many years to come!
Kind regards,
Alana
I received my umbrella promptly and I…
I received my umbrella promptly and I was very happy with it.
27 de marzo de 2024
Respuesta de Umbrellas & Parasols
Hi Deborah,
Thank you for your five star review!
We're so glad to hear that you received your umbrella quickly and that you're happy with the quality!
I hope your Clifton Timber Monet Water Lilies umbrella does a wonderful job at keeping you out of the rain for many years to come!
Kind regards,
Alana
great communication ...great follow up…
great communication ...great follow up on problems and terrific products at competitive prices
26 de marzo de 2024
Respuesta de Umbrellas & Parasols
Hi Andrew,
Thank you for taking the time to write us a great five star review!
We're very glad to hear that you really appreciated our level of communication and were happy with our prices!
I hope your Shelta Strathaven Golf umbrella does a fantastic job for you!
Kind regards,
Alana
Beautiful product--getting lots of…
Beautiful product--getting lots of comments on it!--good price, prompt delivery.
24 de marzo de 2024
Respuesta de Umbrellas & Parasols
Hi Sophie,
Thank you for your five star review!
We're glad to read that you're so happy with your new umbrella and that you're receiving many compliments! So lovely!
We're also happy to hear that you appreciated how quickly we ship as well as our competitive pricing!
I'm sure your Shelta Capricorn Butterfly umbrella will do a wonderful job for you for many years to come!
Kind regards,
Alana
Customer service great
Customer service great, delivered on schedule time and reasonable priced.
2 de abril de 2024
Respuesta de Umbrellas & Parasols
Hi Teena,
Thank you so much for your five star review!
It's wonderful to hear that you're happy with the level of service you received as well as how quickly your order was shipped! We always ship as soon as possible!
I hope your Shelta Lilies Double Cover umbrella does a terrific job for you in the sun and rain!
Kind regards,
Alana
Respuesta de Umbrellas & Parasols
Hi Estee,
Thanks so much for the five stars!
We're thrilled to hear how happy you are with your new umbrellas and that you appreciated our competitive pricing!
I hope your new Shelta Umbrellas do a fantastic job for you for many years to come!
Kind regards,
Alana
Great experience
Website was easy to navigate, with a variety of things to choose from. And tracking of item with update emails regularly
22 de marzo de 2024
Respuesta de Umbrellas & Parasols
Hi Tracey,
Thanks for taking the time to write a five star review for us!
We're so glad that you had a great experience with out store online and that you were happy with both our range and the communication that you received!
Kind regards,
Alana
Great customer service
Great customer service, I ordered two umbrellas and one was delivered. One email and the other umbrella posted straight away!
17 de marzo de 2024
Respuesta de Umbrellas & Parasols
Hi Ellie,
Thank you for your five star review!
We're glad to hear that you had a positive experience with us! We're sorry we missed your umbrella but we're happy to know that you received it in good time!
I hope your Shelta and Annabel Trends umbrellas do a wonderful job for you for many years to come!
Kind regards,
Alana
Easy to order & arrived promptly .
16 de marzo de 2024
Respuesta de Umbrellas & Parasols
Hi Caroline,
Thank you for your five star review!
We're so glad to read that you had a positive experience with our store and that you received your order so quickly!
I'm sure your Clifton Compact Raining Cats & Dogs umbrella will do a wonderful job for you for many years to come!
Kind regards,
Alana
The umbrella was sent out the following…
The umbrella was sent out the following day and I received it two days later in good condition.
9 de marzo de 2024
Respuesta de Umbrellas & Parasols
Thank you for your five star review!
It's great to read that you received your order so quickly - we always do our best to ship as soon as we can!
I hope your Shelta Auto Open Mini Silver Underside UPF50+ umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
speedy service
6 de marzo de 2024
Respuesta de Umbrellas & Parasols
Hi Janette,
Thanks for your five star review!
We're glad to read that you received your order so quickly! We'll always do our best to ship as soon as possible!
I hope your Shelta Pencil Slim Poppies Umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Respuesta de Umbrellas & Parasols
Hi Jen,
Thank you for your five star review!
We're glad to hear that you're happy with the quality of your new umbrella and that you received it in good time!
I hope your Clifton Compact 3 Fold Mini Maxi umbrella does a wonderful job!
Kind regards,
Alana
The umbrella was good quality value for…
The umbrella was good quality value for money. Buy Australian is good
Cheers
4 de marzo de 2024
Respuesta de Umbrellas & Parasols
Hi Guy,
Thank you for your five star review!
We're glad to hear how happy you are with your new Clifton Auto Open Auto Close Compact Umbrella! Thanks for supporting an Aussie small business, we really appreciate it!
Kind regards,
Alana
Attractive and effective.
The umbrellas that you have are different. The golf umbrella dries with just a wipe. The sun parasol is very attractive.
20 de febrero de 2024
Respuesta de Umbrellas & Parasols
Hi Veronica,
Thank you for your five star review!
We're glad that you appreciate our large range and that you're happy with your new handheld umbrellas! I hope they do a fantastic job for you for many years to come!
Kind regards,
Alana
Great UPF 50 + Umbrella
Great product.
2 layers of protection from sun.
Great sky print underneath black top layer.
Sturdy .
Easy to open and close.
Fast Delivery.... thanks !
1 de marzo de 2024
Respuesta de Umbrellas & Parasols
Hi Peter,
Thank you for taking the time to write us a five star review!
We're glad to hear how happy you are with the quality of your new Willow Tree Big Blue Sky Compact umbrella! We're also glad to hear that you appreciated how quickly we shipped your order - we always do our best to ship as soon as possible!
Kind regards,
Alana
Great service and product
Great service, very quick and efficient and the umbrella's I purchased were of a very high quality at a very competitive price!
15 de febrero de 2024
Respuesta de Umbrellas & Parasols
Thanks for the five star review - we really appreciate it!
We're very glad to hear that you had a great experience with our store and that you are very happy with the quality of your new umbrellas!
The Shelta Metropolitan Umbrella is certainly an impressive option for protection from the rain! We're thrilled that you're happy with it!
Kind regards,
Alana
Came quickly direct to my home
Came quickly direct to my home. Product as described.
23 de febrero de 2024
Respuesta de Umbrellas & Parasols
Thank you for your five star review!
We're glad to hear that you received your order quickly and that you found that your umbrellas were depicted accurately online!
Kind regards,
Alana
Respuesta de Umbrellas & Parasols
Hi Julia,
Thanks for the five star review!
It's great to hear that you received your order so quickly and that you appreciated our large range of umbrellas!
I hope your Clifton AOAC 8 Duo Rib Series Compact umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
The order was shipped and received very…
The order was shipped and received very quickly and the umbrella was as described, a replacement for my beloved umbrella of the same type which was stolen from a cafe while I bought a coffee! How rude.
20 de febrero de 2024
Respuesta de Umbrellas & Parasols
Hi Dallas,
Thanks so much for the five star review!
We're so glad that you're happy with your replacement Shelta Strathgordon Golf Umbrella and that you received your order so quickly! Though I am sorry to hear that your previous one was stolen - that IS rude!
Kind regards,
Alana
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