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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Good compared to alot the competition Very fast payers, basically instantly. Decent welcome off with free spins and no wagering. Customer services reasonably queue length and answer your querie... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Signed up for the welcome bonus of 200 free spins. I deposit the money then stake £10 to get some of the free spins. Then I am notified that I am stripped from offers and can’t use free spins. I conta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had an amazing experience with Parimatch customer support today. Adam was extremely helpful and polite — he answered all my questions quickly and clearly. I’ve used many gaming sites in the UK, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got lucky on premier league multi bet this weekend. Evaluation took literally 5 seconds after the last match and the pay-out just arrived in my bank account. I consider this a 4.99 as I will be... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa de apuestas
  2. Agencia de apuestas
  3. Casino
  4. Servicio de apuestas
  5. Casino o apuestas online
  6. Apuestas deportivas online

Escrito por la empresa

Parimatch is a leader in online sports betting, gaming, and entertainment. We’re experts in sports betting and you can rely on us to have a wide range of betting markets and competitive odds for the sports you follow. Whether your game is football, golf, or tennis, or if you follow Formula 1, boxing, greyhounds or horses, we’ve got you covered.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

573 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 53% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Parimatch Morocco

Does the website Parimatch Morocco have any connection with you?

12 de noviembre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Hello Rapha, sorry we are Parimatch UK and we do not have access to non UK accounts, unfortunately you would need to get in touch with Parimatch from your country.

Valorada con 1 estrellas sobre 5

Complete and utter controlled scam of…

Complete and utter controlled scam of any does t know that by now your an idiot. These sites are all controlled. I won a couple of hundred and withdrew day after EVERY SPIN WAS DEAD. If it was random - why can’t I win again the day after?? Because they restrict it because you previously won the day before… it doesn’t take an idiot to understand this, if it was random they could potentially go bankrupt and lose everything… however they don’t they’re thriving hence they control when you when and lose. MAINLY LOSE obviously.
Don’t give these thieves your money - because that’s what you’re doing essentially paying them to deceive you with one of win then get u chasing for more…. Only to never really have that win again.
Thieves. Controlled. Modern scam.

Don’t bother.

9 de diciembre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. If you still need assistance, please feel free to reach out to us.

Valorada con 1 estrellas sobre 5

Parimatch Must Return Customer Money – No More Excuses

I am writing this review because Parimatch has completely failed to protect customer funds, especially after the recent government and enforcement actions in India against Parimatch-linked operations. Instead of improving transparency, Parimatch has become unresponsive, unreliable, and careless with customer money.

My personal experience shows how serious the situation has become.

Parimatch is not refunding my deposits and not processing my withdrawals, even though I have submitted every proof they requested, including bank statements, transaction details, and screenshots.

My User ID: 955509174

My Ticket IDs:
• #50390056
• #49917699
• #49397970
• #49404254
• #49365506
• #46209068
• #42077707
(More tickets will be added as I update this review)

This is how Parimatch has been handling my case:
• Closing tickets without solving anything
• Not giving any proof of refunds or withdrawals
• Ignoring the bank statements I provided
• No explanation for why my funds are stuck
• Zero accountability from customer support

This is my hard-earned money, and Parimatch is showing no responsibility toward Indian customers.

After the recent government crackdown on Parimatch-linked networks, instead of improving communication, the platform’s service has collapsed. Hundreds of users in India are facing the same issue — pending withdrawals, stuck deposits, closed tickets, and absolutely no transparency.

I demand immediate action from Parimatch:
✔ Release all my pending withdrawals right now
✔ Refund every stuck deposit immediately
✔ Stop closing tickets without investigation
✔ Provide proper proof of all transactions, just like they demand from customers

A company that calls itself “trusted” cannot behave like this.
Posting this review publicly is my only remaining option.

I expect Parimatch to take this matter seriously and return my money without further delays.

18 de noviembre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Thankyou for writing your exprience and we are sorry to hear the issue you are facing, Please do though be advised the following,

For residents in India using our Parimatch website:

I'm very sorry to learn of your situation; however, I'm afraid we don't have access to Parimatch India accounts.

We run separately from them. Parimatch UK is operated by BV Gaming Limited, whereas Parimatch India is operated by Castianes B.V. (reg. number 159965). We are a different company altogether and have no affiliation with their website. I advise contacting the Indian Gambling Authority if Parimatch India isn't supporting you as you believe it should.

We do hope you get this issue rsolved.

Valorada con 5 estrellas sobre 5

Outstanding live chat support from Adam.

I had an amazing experience with Parimatch customer support today. Adam was extremely helpful and polite — he answered all my questions quickly and clearly. I’ve used many gaming sites in the UK, but I’ve never seen such a fast and friendly live chat service before. Really impressed with the support!
Well done 👍 Adam! keep it up. I gave 5 stars only because of your customer service support.

2 de noviembre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Hi Arman, many thanks for wonderful review! We're pleased to hear you're happy with the service received. We'll be sure to pass your feedback over to Adam.

Valorada con 5 estrellas sobre 5

I’ve been replied to very quickly and…

I’ve been replied to very quickly and Parimatch are eager to help, polite and efficient. Thank you pavlo I appreciate your help. Well done keep it up guys

2 de noviembre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Hi Craig, many thanks for wonderful review! We're pleased to hear you enjoyed our services. We'll be sure to pass your feedback over to Pavol! :) Have a great day.

Valorada con 5 estrellas sobre 5

Cat was very helpful today!

Cat was very helpful today. Sorted out my problem quickly. Thank you Cat. 🐱

1 de noviembre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Thank you Richard, we're pleased to hear that we could help resolve your query today. We will pass this on to Cat.

Valorada con 4 estrellas sobre 5

The customer service is spot on

The customer service is spot on, my server Louis done a much as he could snd sorted job, also is a good site for offers

30 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Thank you Charlie, we're pleased to hear that we could help resolve your query today. We will pass this on to Louis.

Valorada con 4 estrellas sobre 5

Took a while get my new customer offer…

Took a while get my new customer offer but pablo was quick to help and sorted straight away!!

30 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Thank you Danny, we're pleased to hear that we could help resolve your query today. We will pass this on to Pablo.

Valorada con 5 estrellas sobre 5

Sheigh dealt with my query very…

Sheigh dealt with my query very quickly, identified the issue andncredited my account with the promotion I should have received

30 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Thank you Ian , we're pleased to hear that we could help resolve your query today. We will pass this on to Sheigh.

Valorada con 5 estrellas sobre 5

Missing promotion

After I made some mistakes on activating a promotion the lady kindly honored the free bets for me

30 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Thank you Ben, we're pleased to hear that we could help resolve your query today. Have a nice Evening.

Valorada con 5 estrellas sobre 5

Great support

Pablo was extremely helpful and quick to resolve my issues.

28 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Thank you Leon, we're pleased to hear that we could help resolve your query today. We will pass this on to Pablo.

Valorada con 5 estrellas sobre 5

Katherine & Sheigh were both very helpful & attentive

Fantastic customer service from both Katherine & Sheigh. Worked with me to resolve my query, promptly & professionally.

27 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Hello Lee, we're pleased to hear that we could help resolve your query today. We'll be sure to let Katherine & Sheigh know. Have a great day! :)

Valorada con 4 estrellas sobre 5

Irene really helpful

Irene really helped me today she sorted all the questions I had and got me into my account I’ve been tryin for 2 days but she sorted it

26 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Hi Will, thanks for your feedback! We're pleased to hear we could help out with your queries today., We'll be sure to notify Irene. Have a great Sunday! ;)

Valorada con 5 estrellas sobre 5

Ana very helpful.

Ana helped me to block the acces to the casino. She was very kind and happy to help.

24 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Ana for you. Should you require any further assistance, please do not hesitate to contact us.

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service. Very attentive and dealt with my query very efficiently.

22 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Thank you so much for the review Jaems ! We're delighted to hear that we was able to sort out your issue. Have a lovely day ahead!

Valorada con 5 estrellas sobre 5

Great fast response from the customer…

Great fast response from the customer support which I had (Steve) extremely helpful and understanding my issue and resolved it with no issues

18 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Thankyou so much Louis we appreciate your positive feedback and will pass this on for you. If you do need any further help please do not hesitate to contact us again!

Valorada con 5 estrellas sobre 5

Katherine really went above and beyond…

Katherine really went above and beyond to sort an issue.. straight forward and quick to take action.. shes a star

17 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

We're delighted to hear that Katherine went above and beyond. We'll be sure to pass on your kind words to her! Have a lovely weekend ahead!

Valorada con 1 estrellas sobre 5

This is the worst i have used for…

This is the worst i have used for betting these guys don't allow withdrawal of money and keep sending AI messages to the users
I withdraw 13000 rupees on 13oct but I have not received it yet and it is showing successful on app
ID-712640017

14 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

We are sorry to hear about your situation; however, I'm afraid we don't have access to Parimatch India accounts. We run separately from them. Please contact the Indian Gambling Authority if Parimatch India isn't supporting you as you believe they should.

Valorada con 5 estrellas sobre 5

Thanks Frantisek

Thanks Frantisek, very helpful and understanding!

12 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Hi Jordan, we're pleased to hear Frantisek could help with your queries, have a great week ahead! :-)

Valorada con 5 estrellas sobre 5

Aiden’s customer service

Aiden was very polite and helpful in my query, He resolved the matter in a matter of minutes. I can’t speak highly enough for his help, 10 out of 10 for his customer service.

8 de octubre de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Hi Shane, we're pleased to hear we could help out with your query, we'll be sure to let Aidan know, have a great day ahead! :)

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