My only complaint was that you couldn’t go back in through the door you had to go down the ramp to get back in to get your vehicle
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Consulta las opiniones de los clientes
My parking.com reservation did not work to exit the garage. After almost ten minutes of fumbling around with calling the help intercom the person on the other end finally said they’ve been upgrading t... Ver más
La empresa ha respondido
I would give zero star here… the scanner at entry doesnt have the correct space for scanning the bar code ( no matter what angle or brightness you try on the screen). So I had to also get a paper tick... Ver más
La empresa ha respondido
Easy to get in and out. I appreciate being able to use a card instead of having to keep track of a ticket. My only issue is with getting back into the garage from the door on Morgan Street. It’s lock... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Información de contacto
1011 W CARROLL AVENUE, 60607, CHICAGO, IL, Estados Unidos
- (312)733-3122
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Parking
My only complaint was that you couldn’t go back in through the door you had to go down the ramp to get back in to get your vehicle
I sat there while my card did not work…
I sat there while my card did not work and had to scan the code to get in. I wish I would have known that in the beginning.
1K Fulton is very safe and secure
1K Fulton is very safe and secure. It’s also heated which is nice in the winter. The location is central to all the West Loop hot spots.
Super user friendly and accurate to use.
Super user friendly and accurate to use.
Stuck at garage exit
I was not able to make payment and seemed like the actual device was frozen. It took a call to customer service and 15 minutes to resolve.
Great Experience
Easy to get in and out. I appreciate being able to use a card instead of having to keep track of a ticket. My only issue is with getting back into the garage from the door on Morgan Street. It’s locked later in the evening and it isnt obvious that you have to ring the bell to get in. There should be some signage there to instruct parkers on how to reenter to get to their vehicle.
Convenience
Convenience. Loved the upgrade to use mobile for entering and exiting
Terrible customer service
Terrible customer service. People get stuck in this garage and there’s often a long line to get out as someone close stuck and not able to contact anyone to get out.
Great location
Great location. Easy to find. Love the license plate reader in/out.
The machine exiting the facility was…
The machine exiting the facility was not working properly
it would be 5 star if Parking.com…
it would be 5 star if Parking.com accepts my edenred commuter benefit debit card, unfortunatelly it always reports error when trying to add that as payment option. (Same card works for all other parking apps) Have to use personal credit card, kind of inconvenient.
Convenient clean and safe
Conveniently located next to Emily Hotel, Clean, and Safe.
Customer service didn’t handle downtime…
Customer service didn’t handle downtime appropriately. Prepaid parking, QR wasn’t showing. 1 hour on hold waiting for customer service. Turned my commute into 3 hours. When operator finally answered he was completely unhelpful.
Issues exiting garage
My parking.com reservation did not work to exit the garage. After almost ten minutes of fumbling around with calling the help intercom the person on the other end finally said they’ve been upgrading their system and it’s been having issues. Garage was otherwise safe and plenty of spaces to park. On the fence about parking here again given the exit problems.

Respuesta de Parking.com - 1 K FULTON
Didn't take my scan no response from…
Didn't take my scan no response from management team at all regarding monthly parking

Respuesta de Parking.com - 1 K FULTON
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