Parking.com - 20 WEST 13TH ST. Opiniones 48

TrustScore: 3 sobre 5

3,1

20 West 13th Street, 10011 Manhattan, NY, US


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I had paid in advance was told by the parking attendant that they were full. I asked for a refund but he said we do not give refunds. I had to wait outside for 20 minutes before I could get in. In the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Parking.com made for a fantastic visit to New York City. The reservation process was straightforward and simple and the value tremendous. I would not hesitate to use this service again. A+++

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Reserving parking like this makes everything so easy. After driving 4+ hours you do not have to work about finding a parking place. You already know you have one!

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I purchased a space in advance--arriving at 5:30 in the evening so that I had guaranteed parking for an XMAS performance I was attending. When I reached the garage, there was a sign up "monthly parki... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

  • 20 West 13th Street, 10011, Manhattan, NY, Estados Unidos

  • (212)321-7500

3,1

Medio

TrustScore: 3 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

I reserved a spot and when I pulled up…

I reserved a spot and when I pulled up to the garage, it was closed and a sign said they were full. Couldn’t even get in to speak to anyone. Terrible

17 de septiembre de 2024
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

We sincerely apologize for the inconvenience you experienced. We understand how frustrating it is to arrive at a location and find it closed, especially after making a reservation. We will investigate this issue further to ensure that our signage and communication are accurate and up-to-date. We will also issue a refund.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Everything went well.

Everything went well.

24 de julio de 2024
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Easy Peasy

Reserving parking like this makes everything so easy. After driving 4+ hours you do not have to work about finding a parking place. You already know you have one!

10 de junio de 2024
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Excellent in everyway

Excellent in everyway. Attendant was great,

11 de abril de 2024
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review, Timothy. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

quick refund of unused parking spot.

the street was closed. I asked for a re-fund and I got it thank you -- parking.com

28 de marzo de 2024
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review. We are glad that everything worked out.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Unresponsive & Poor Service

I pre-booked
through their website to secure a spot. When I arrived at the garage,
the gate was down preventing me to enter and there was a sign that said
“sorry the lot is full.” I honked my horn repeatedly for nearly 10 minutes
before I had to leave and find another garage in order to not miss my
meeting. I was extremely disappointed by my experience and demanded a full
refund. However, after several outreach attempt I never heard back from the organization.

27 de marzo de 2024
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review. We are very sorry to hear this and have escalated it to the local management team. Our records do show you were refunded. If you need to contact us, please reach out to us at RMMnewyork@spplus.com.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Horrible experience

Horrible experience. I got rejected by the parking lot so I asked for a refund for 4 times. On the 5th call I was told that I need to submit proof that I parked elsewhere. It was a Sunday so I was suggested to park on the street and so I did. The morosity in refunding me for a faulty reservation system is blowing my mind. This is definitely the worst experience with a parking app I have ever had. I feel like I’ve been scammed!!!!!

24 de diciembre de 2023
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Hi - we are very sorry to hear this. We are going to look into this right away and will reach out directly.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Everything went great once I reserved…

Everything went great once I reserved and got to the lot they just had to scan and all went well

11 de diciembre de 2023
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

easy to use.

5 de noviembre de 2023
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

Parking attendant was rude

12 de octubre de 2023
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review, Angel. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 4 estrellas sobre 5

Good customer service

14 de septiembre de 2023
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review, David. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

A Great Trip To NYC Made Even Better

Parking.com made for a fantastic visit to New York City. The reservation process was straightforward and simple and the value tremendous. I would not hesitate to use this service again. A+++

29 de julio de 2023
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review. This is great to hear!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Excellent

Excellent Service.

14 de abril de 2023
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review. We are very sorry that this happened and will reach out directly.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

This company might actually be fraud

I wasnt able to use the code sent to me at the garage. The garage made me pay 33% more on site. Then I could not get a refund from the website. So I paid twice for a garage spot. Don't use this service. It's actual robbery. I will be in touch with my cc company since this website is not willing to make things right.

27 de marzo de 2023
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 2 estrellas sobre 5

I had paid in advance was told by the…

I had paid in advance was told by the parking attendant that they were full. I asked for a refund but he said we do not give refunds. I had to wait outside for 20 minutes before I could get in. In the attendant defense he was working alone. He seemed very stressed.

17 de diciembre de 2022
Logotipo de Parking.com - 20 WEST 13TH ST.

Respuesta de Parking.com - 20 WEST 13TH ST.

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

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