Parking.com - 900 G ST. NW Opiniones 14

TrustScore: 3.5 sobre 5

3,3

962 McGill Alley, 20005 Washington, DC, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Using this app made going to a concert so much easier. We didn’t have to wait in the garage exit queues two hours in the Capital One arena. No driving around looking for parking. It was a quick under... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Attendant refused to let me thru the 2nd arm to park, even though I had paid in advance and printed the confirmation page and showed him! He said that my "order number" was not the same as a "confirma... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I entered the address listed on the Parking.com reservation into GPS which led me to a parking garage in McGill Alley where where we parked. It turned out to be the wrong parking garage, so we had to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to book No hidden fees,staff very friendly

La empresa ha respondido


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

  • 962 McGill Alley, 20005, Washington, DC, Estados Unidos

  • (202)347-4338

3,3

Medio

TrustScore: 3.5 sobre 5

14 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

DANGEROUS & NO PARKING FOR YOU!!!

Attendant refused to let me thru the 2nd arm to park, even though I had paid in advance and printed the confirmation page and showed him! He said that my "order number" was not the same as a "confirmation number." Then he demanded I have my credit card company confirm that I had actually paid! I tried to call but in an underground garage there is no reception (I had to drive down and in before the entrance, very hard to find...) Because of this wacko, I missed a cultural event I had been looking forward to for years. It won't happen again for 12 years. To add insult to injury, the owner or manager of parking.com, while apologizing for this incident, told me he'd send me a voucher for a day of free parking...that was Feb. 16, today is March 4 and no voucher. Next time, I will for sure just drive around and take a chance! This is the worst parking experience I have ever had in my life and I hope I can spare others from experiencing the stress and frustration. I had driven one hour from Baltimore to DC and instead of enjoying the day, I had to turn around and drive another hour home because I knew I wouldn't be able to find parking due to the major event I had planned on seeing. I don't know what this attendant was smoking, but he disappeared with a female for almost half an hour before lifting the arm to let me back out...what a creep. Ladies, stay away from these garages! They are dangerous! And if whoever is in charge decides you can't come in, they won't let you in, it doesn't matter if you have proof of paying in advance! Park in the street...

11 de febrero de 2024
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Thank you for your review and for letting us know. We will be looking into this and will reach out directly.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Fantastic!

Using this app made going to a concert so much easier. We didn’t have to wait in the garage exit queues two hours in the Capital One arena. No driving around looking for parking. It was a quick under 5 minutes walk. Fantastic!

14 de diciembre de 2023
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Thank you for your review, Annette. This is great to hear and we are glad you enjoyed your stay!

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

I entered the address listed on the…

I entered the address listed on the Parking.com reservation into GPS which led me to a parking garage in McGill Alley where where we parked. It turned out to be the wrong parking garage, so we had to pay for parking again on our way out. The attendant said many people have this same experience. I would appreciate a refund. Thank you.

23 de agosto de 2023
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Unlocated

I was unaable to find the garage. The attendant at what I thought was a neighboring facility insisted he was 962 McGill Alley and closing at 7:00.

5 de abril de 2023
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Thank you for your review, Paul. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 2 estrellas sobre 5

Garage was full

Arrived at garage and told by attendant it was full. Told him multiple times I had a reservation and showed him it on phone. Communication issue with him did not help. Eventually he had me double park and leave keys, which I did not want to do but had no choice.

20 de marzo de 2023
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

simply the worst

simply the worst. inane app that done not automatically bring up zone you are in and does not properly notify when time about to expire. twice I have been fined $45! Today included 6 mins after my time expired. a racket between the county and parkmobile to extract more money from the consumer. simply outrageous.

28 de febrero de 2020
Opinión espontánea
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Thank you for your review, Richard. We are sorry for your negative experience and have passed your review over to the local management team. Someone will reach out to you directly to learn more about your experience.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

If I could give a zero I would

If I could give a zero I would. I got to the reserved parking garage on time to finnd it closed. Telephoned the garage manager who told me they were closed. Asked how I could get a refund and they laughed. Told me to try to contact the online reservation service to speak with someone there. Impossible to contact the website. How do I get my money back? Never again with parking.com or SPgarages in DC.

11 de febrero de 2020
Opinión espontánea
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Thank you for your review,

We are looking into this and will get back to you with a resolution.

Parking.com

Valorada con 5 estrellas sobre 5

Great Spot!

Attendant was super friendly and helpful. Easy in and out and no crowds!!

10 de febrero de 2020
Opinión espontánea
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Thank you for your review, Heather. We are glad you enjoyed your stay and look forward to you parking with us again soon!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Was easy to find and no problems…

Was easy to find and no problems entering or exiting.

20 de julio de 2019
Opinión espontánea
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Thank you for your review, Diahann. We're glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

THE GREATEST

THE ATTENDANT AND THE PARKING FACILITIES WERE GREAT...

13 de julio de 2019
Opinión espontánea
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Thank you for your review, Milton. We're glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

The garage wasn't there.

The garage wasn't there.. Called the help line and the lady was very helpful, however I ended up paying $40 for parking!!!

27 de junio de 2019
Opinión espontánea
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Hi Jamie,

Thank you for your review. We're sorry you had a negative experience during your stay with us. We'd like to hear more about what happened during your experience. Can you email us at RMMAtlantic@spplus.com so we can get you in touch with the local management team?

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Parking app quickly resolves error

I originally gave 1 star because of an error in not getting the advertised discount, but Parking.com immediately reached out to me and resolved the error and I received the credit.

That was my sole complaint and they quickly resolved it.

14 de febrero de 2019
Opinión espontánea
Logotipo de Parking.com - 900 G ST. NW

Respuesta de Parking.com - 900 G ST. NW

Hi Steven,

Thank you for your review. We're sorry you had a negative experience with the parking app. We will look into the promo code issue.
Thank you,
Parking.com

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