Parking.com - 900 Prospect Garage Opiniones 35

TrustScore: 2.5 sobre 5

2,5

900 PROSPECT AVENUE, 44115 CLEVELAND, OH, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great communication ater a lost parking ticket and exit gate credit card malfunction on how to resolve the problem. Thanks to the customer service representative who was able to quickly create a worka... Ver más

Valorada con 1 estrellas sobre 5

The card reader didn't work at the garage, so I had to pay online and was charged an extra fee on top of taking an extra 15 minutes to get out of the garage.

Valorada con 5 estrellas sobre 5

Parked in the 900 Prospect garage. Entered immediately and found a spot near the elevator. Perfect. And it’s nice to exit quickly. Will definitely use your company again.

La empresa ha respondido


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

  • 900 PROSPECT AVENUE, 44115, CLEVELAND, OH, Estados Unidos

  • (216)781-7489

2,5

Malo

TrustScore: 2.5 sobre 5

35 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Quick, Responsive Customer Service

Great communication ater a lost parking ticket and exit gate credit card malfunction on how to resolve the problem. Thanks to the customer service representative who was able to quickly create a workaround for the issue, so that we were not late for our Cleveland Clinic appointment.

15 de junio de 2024
Valorada con 5 estrellas sobre 5

Easy access and friendly staff

Easy access and friendly staff

28 de abril de 2024
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Sadly

Sadly, the scanner did not read my printed QR code upon entry so I had to buzz and ask for assistance. Leaving was equally as frustrating when you need a parking attendants help when there is a line of cars behind you.

3 de febrero de 2020
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Thank you for your review,

We are looking into this and will be sure to reach out to you with more information.

Thank you,

Parking.com

Valorada con 1 estrellas sobre 5

Was charged twice for one transaction…

Was charged twice for one transaction and shad to pay a third time at the parking lot. Have the first two charges disputed with my CC and will not be paying these charges.

1 de enero de 2020
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Sorry you had a negative experience. We have brought this to the attention of the local management team.

Valorada con 5 estrellas sobre 5

Basketball game

Great and easy to use and worth the money

2 de diciembre de 2019
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

Code wouldn't scan, paid for parking twice

Edit: The company contacted me pretty quickly and refunded my money that I paid for their pass. Thank you for taking care of this matter in a timely fashion.

I printed off the sheet like it told me too and it wouldn't scan once I got to the parking garage, so I double paid for parking. Won't be using this service again!

14 de octubre de 2019
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Thank you for your review JB,

We're going to reach out to your directly with a resolution.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Great job

Easy to find. Great service

4 de septiembre de 2019
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Event Parking

Parked in the 900 Prospect garage. Entered immediately and found a spot near the elevator. Perfect. And it’s nice to exit quickly. Will definitely use your company again.

27 de agosto de 2019
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Helpful attendant

15 de agosto de 2019
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

perfect parking spot for Indians games

perfect parking spot for Indians games. felt very safe returning after dark.

8 de agosto de 2019
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

All Star parking!

We parked here during the All Star activities at the stadium. Easy in, easy out - perfect!

17 de julio de 2019
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

I paid $59 for a parking pass online cheaper at the gate!

I paid $59 for a parking pass online, when I arrived it was only $30 at the gate. My printout did not contain a date or any specific information and had the lady not been so kind she would not have let me in with the documents I had!

12 de julio de 2019
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Sorry you had a negative experience. We have brought this to the attention of the local management team.

Valorada con 1 estrellas sobre 5

Parking.com price was almost double the lot's price.

Parking.com price did not even remotely reflect the price of the lot.

Parking.com's price was $56.95, when we arrived at the lot, the posted prices was $30.00.

I doubt I would use Parking.com again.

12 de julio de 2019
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Sorry you had a negative experience. We have brought this to the attention of the local management team.

Valorada con 5 estrellas sobre 5

All Star Game Parking

Worked as advertised; convenient and customer friendly.

11 de julio de 2019
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Thank you for your review Kevin,

We're glad you enjoyed your stay with us!

Parking.com

Valorada con 1 estrellas sobre 5

No mention of a time slot when…

No mention of a time slot when purchasing the parking!!! I purchased parking and had to wait a hour to park!!!

11 de julio de 2019
Opinión espontánea
Logotipo de Parking.com - 900 Prospect Garage

Respuesta de Parking.com - 900 Prospect Garage

Sorry you had a negative experience. We have brought this to the attention of the local management team.

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