Parking.com - 901 NEW YORK Opiniones 16

TrustScore: 2.5 sobre 5

2,3

950 K St NW, 20001 Washington, DC, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great choice to park in Washington D.C. Located to a wakable distance from important points of interest. Just keep in mind is not close to the White House or Capitol, but it is a wakable distance. V... Ver más

Valorada con 1 estrellas sobre 5

Purchasing the parking spot was easy enough. However, the directions/address given for garage access was incorrect. It took me to a loading dock. After attempting to find the correct access point, dur... Ver más

Valorada con 4 estrellas sobre 5

Experience was good only problem was that no physical ticket was given and my phone nearly died before I could get out of the parking garage which was stressful

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Not enough information about how to get into the parking garage I paid for parking but the scan code did not work so I could not get into the garage

La empresa ha respondido


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

16 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Get the address right!

Purchasing the parking spot was easy enough. However, the directions/address given for garage access was incorrect. It took me to a loading dock. After attempting to find the correct access point, during rush hour traffic and one-way street detours, I finally had to give up and find another parking garage in order to get to my meetings on time. This meant that I had to pay additional parking fees. Ridiculous.

5 de abril de 2025
Valorada con 1 estrellas sobre 5

Garage not available despite reservation

I reserved and paid in advance for a spot. However, when I arrived, the street was closed in front of the entrance due to placement of a large construction crane. The garage was inaccessible. It should not have sold spots on a day when it would not be available.

5 de abril de 2025
Valorada con 1 estrellas sobre 5

Security gate was closed

Security gate was closed - I couldn't access the scanner with my QR code. I was told I could access parking at 8am - I could not and had to park elsewhere

11 de octubre de 2024
Valorada con 1 estrellas sobre 5

Paid for a pass with wrong hours...

I paid for & was given a parking permit for hours that the garage was not yet open for which caused me to be late for an important work event. Make sure to check the operating hours of the parking garage irrespective of the permit you are given by this service.

24 de agosto de 2024
Logotipo de Parking.com - 901 NEW YORK

Respuesta de Parking.com - 901 NEW YORK

We understand your frustration about the parking garage hours. We strive to provide accurate information and apologize for the inconvenience this caused. We appreciate you bringing this to our attention and will review our processes to ensure this doesn't happen again. We have also issued a refund.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

I made a reservation to park at 950…

I made a reservation to park at 950 Massachusetts Ave, NW Washington, DC. When I arrived, it was the garage to the Conrad Hotel. The valets refused to allow me to park there and I was forced to park on the street. I would appreciate you crediting me the $10.98 I paid for parking since I wasn't able to use it.

24 de agosto de 2024
Logotipo de Parking.com - 901 NEW YORK

Respuesta de Parking.com - 901 NEW YORK

Thank you for your review. Our system shows you had a reservation for 950K Street, not 950 Mass. We are very sorry if there was any confusion and we will issue a refund.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Easy to use and better than expected

Easy to use and better than expected

26 de junio de 2024
Logotipo de Parking.com - 901 NEW YORK

Respuesta de Parking.com - 901 NEW YORK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Do Not Use This Service

After reserving (and paying via CC!), I never received a confirmation email. The gate at garage did not open when I arrived. I had to find a last-minute alternative and pay higher fees. Parking.com has not refunded my original $ (so I have effectively paid 2x!). I am a very dissatisfied customer. There is no way to contact this provider via phone to resolve.

17 de junio de 2024
Valorada con 4 estrellas sobre 5

Experience was good only problem was…

Experience was good only problem was that no physical ticket was given and my phone nearly died before I could get out of the parking garage which was stressful

7 de abril de 2024
Logotipo de Parking.com - 901 NEW YORK

Respuesta de Parking.com - 901 NEW YORK

Thank you for your review. We are glad that everything worked out and appreciate your feedback.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Tried to cancel

Tried to cancel & it kicked me out of the system. Pretty crappy experience altogether. Won’t use you again

27 de enero de 2024
Logotipo de Parking.com - 901 NEW YORK

Respuesta de Parking.com - 901 NEW YORK

Thank you for your review, Daniel. We are very sorry to hear this. Please reach out to us at customercare@spplus.com so we can help get this resolved.

Thank you,
Parking.com

Valorada con 4 estrellas sobre 5

Nice and not cramped for suvs

Nice and nor cramped. I wish they were more flexible with entry windows if you arrive early

15 de enero de 2024
Logotipo de Parking.com - 901 NEW YORK

Respuesta de Parking.com - 901 NEW YORK

Thank you for your review, Allen. We are glad you enjoyed your stay with us and appreciate your feedback.

Thank you,
Parking.com

Valorada con 2 estrellas sobre 5

Not enough information about how to get…

Not enough information about how to get into the parking garage I paid for parking but the scan code did not work so I could not get into the garage

26 de octubre de 2023
Logotipo de Parking.com - 901 NEW YORK

Respuesta de Parking.com - 901 NEW YORK

Thank you for your review, Phyllis. We have shared this with the local management team. We will also reach out directly.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

We were charged twice

We were charged twice, once on my card to booked it and again on my husband’s card to get out….not happy!

23 de julio de 2023
Logotipo de Parking.com - 901 NEW YORK

Respuesta de Parking.com - 901 NEW YORK

Thank you for your review, Amanda. We will look into this and reach out directly.

Thank you,
Parking.com

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