Parking.com - Big Timber Opiniones 60

TrustScore: 4 sobre 5

3,8

2025 Big Timber Rd, 60123 Elgin, IL, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very easy to use. Had another commuter tell me about your website/app. I love the ease of making a reservation.

Valorada con 3 estrellas sobre 5

App a bit awkward with regards to setting up account and logging in. Fee to use app (convenience fee added to parking spot owner cost) is too high. What's so convenient with paying more than anyone el... Ver más

Valorada con 1 estrellas sobre 5

Sent an email about this which was ignored. The price went up for no other reason than it just being a new year. The lot is poorly maintained; the entrance alone is a nightmare because the single lane... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The app feels a little clunky and defaults to an hour reservation for a commuter train parking lot where the price does not change hourly. The time should automatically default to the maximum time for... Ver más


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

  • 2025 Big Timber Rd, 60123, Elgin, IL, Estados Unidos

  • (773)714-9262

3,8

Muy bueno

TrustScore: 4 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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Valorada con 3 estrellas sobre 5

Parking Meh

App a bit awkward with regards to setting up account and logging in. Fee to use app (convenience fee added to parking spot owner cost) is too high. What's so convenient with paying more than anyone else around you. The "convenience" is for the owner and Parking.com, not me! I think the app user should get a discount - not an additional fee!!!

15 de diciembre de 2022
Valorada con 5 estrellas sobre 5

the app would not work

the app would not work. i clicked on it 150 times over 2 days. All i wanted to do was give you guys money. i spent all weekend worrying i would get towed or ticketed.

24 de septiembre de 2022
Logotipo de Parking.com - Big Timber

Respuesta de Parking.com - Big Timber

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Completely satisfied

Completely satisfied. We had an issue trying to pay for two days and got a citation but your customer service reps were amazing and voided the citation since we did pay for the spot. Thank you

28 de agosto de 2022
Logotipo de Parking.com - Big Timber

Respuesta de Parking.com - Big Timber

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Parked at a Metra Station

Used the app to park at a Metra Station. It cost $1.50 to park plus a $0.66 surcharge. That’s a 44% surcharge. Outrageous. And they have the audacity to promote it as an easy way to pay. Very disappointed. First and last time I will use the app. I’ll use quarters from now on.

13 de agosto de 2022
Logotipo de Parking.com - Big Timber

Respuesta de Parking.com - Big Timber

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Terrible

Terrible. We’ve tried over and over to use the app at Big Timber, IL and it does not work. Finally they sent me a link and I was able to pay by the link only and guess what. I got a parking ticket and learned that’s it’s not $1.50 like it’s posted it’s 1.50 plus a .66 cents service fee. Totally unreliable. I complained and they cancelled the ticket. That is the only good experience I had with this. Just a mess.

22 de julio de 2022
Logotipo de Parking.com - Big Timber

Respuesta de Parking.com - Big Timber

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Accidentally booked parking for way…

Accidentally booked parking for way less time than intended

30 de junio de 2022
Logotipo de Parking.com - Big Timber

Respuesta de Parking.com - Big Timber

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Clean

Clean. nice size lot. Could use additional signs on how to pay.

1 de junio de 2022
Logotipo de Parking.com - Big Timber

Respuesta de Parking.com - Big Timber

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Clumsy app

Clumsy app. Stupid that you can’t pay beyond midnight.

23 de mayo de 2022
Logotipo de Parking.com - Big Timber

Respuesta de Parking.com - Big Timber

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Shady policies, poorly designed app

Company refused to give any refund from a $20 at a kiosk that required exact change for $1.50 daily rate. The kiosk was unlit and the train was about to leave so I used the only money I had.

The next day at the same lot their app charged me $2.16 for only 2 hours of time even though I needed the day, but then somehow left the session open for over a week so who knows how much that would have tried to charge me. Tech support had to clear the session so that took calls and support emails to fix.

Bottom line I don't trust this company they stole money and made me sweat about the week long session their app tried to apply to my account.

15 de noviembre de 2021
Logotipo de Parking.com - Big Timber

Respuesta de Parking.com - Big Timber

Thank you for your review, Marc. We have brought this to the attention of the local management team.

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