Parking.com - CAP ONE - STREET Opiniones 55

TrustScore: 3 sobre 5

2,8

1680 Capital One Tower Drive, 22102 McLean, VA, US


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The street signage was too busy, When I attempted to reload and add time it did not work properly. The application should edited and more clean, like Park Mobile: clear concise and free of clutter,... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I liked the fact that street parking was available as soon as I got to my destination. What I didn't like was the fact that upon expiration I was not given a link to add more time. As a result I left... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I appreciated the QR code on the street sign. I didn’t appreciated the reminder saying time was running out but didn’t inform as to how many minutes remained.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The parking was nice and convenient but we were told at our conference that it would be 15 dollars a day and i was charged 30 each of the two days. Also, was supposed to load in at a certain time on... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

  • 1680 Capital One Tower Drive, 22102, McLean, VA, Estados Unidos

  • (703)268-0786

2,8

Medio

TrustScore: 3 sobre 5

55 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 2 estrellas sobre 5

Poor system

The sign provided a number to text in order to pay, but I never received a link. I almost got a parking ticket while waiting for the link to come through.ended up having to walk back out to my car and entering the link manually. 2 hour limit also not clearly posted.

15 de junio de 2024
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

The experience was irritating

The experience was irritating. Paying at a meter is much simpler.

13 de junio de 2024
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Easy to use!

1 de junio de 2024
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

So expensive

27 de mayo de 2024
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

Cumbersome “app” and pricey parking

The street signage was too busy,
When I attempted to reload and add time it did not work properly. The application should edited and more clean, like Park Mobile: clear concise and free of clutter, adding a vehicle was also annoying, the drop down menus don’t work well and clear when changing selection

14 de mayo de 2024
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

I got a ticket after paying for…

I got a ticket after paying for parking. It was remedied, but was an annoyance. Don't ticket people who have paid for parking.

26 de abril de 2024
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Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review and for letting us know. We appreciate your feedback.

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

My VA parking experience

I liked the fact that street parking was available as soon as I got to my destination. What I didn't like was the fact that upon expiration I was not given a link to add more time. As a result I left my event a little early to ensure that I wouldn't be ticketed. I'd like to recommend the having the ability to add money to your session prior to or after expiration.

20 de abril de 2024
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

STOMP - I appreciated the QR code on the street…

I appreciated the QR code on the street sign.
I didn’t appreciated the reminder saying time was running out but didn’t inform as to how many minutes remained.

7 de abril de 2024
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Can't belive $8 parking fee and then a…

Can't belive $8 parking fee and then a service charge.
Not coming back.

16 de marzo de 2024
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Literally so annoying

Literally so annoying

29 de febrero de 2024
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Easy enough.

27 de febrero de 2024
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review, Joel. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

I got A ticket 1 minute after I had…

I got A ticket 1 minute after I had already paid for parking!! I contacted the ticket issuer and was unable to file a dispute !! So I don’t know what happened! But I am very upset and I hope I do not have any fines because of this ! Why did this even happen!?

17 de enero de 2024
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Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We will look into this with the local management team.

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

Price a little high

The parking was nice and convenient but we were told at our conference that it would be 15 dollars a day and i was charged 30 each of the two days. Also, was supposed to load in at a certain time on Thursday and was told they were closed for the night. quite inconvenient.

4 de enero de 2024
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Hi Richard,

Our system shows that you paid $4.50 when you parked with us at 1680 Capital One Tower Drive. If you paid otherwise or are still having issues, please reach out to us at RMMatlantic@spplus.com.

Thank you,
Parking.com

Valorada con 2 estrellas sobre 5

Very difficult to use the app and to…

Very difficult to use the app and to locate parking area and extend hours.

29 de diciembre de 2023
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Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review, Scott. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

There was no warning given when the…

There was no warning given when the time was about to expire and after I logged into my account and chose my vehicle, it didn't have a history of my parking times.

29 de diciembre de 2023
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Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review, Angela. We will share this with the management team.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Sign did not say limited to 1-hr parking

Your sign did not say the parking was limited to 1 hour. After multiple attempts to fill out the information, I was only able to pre-pay for 1 hour. I received a ticket after the event ($35) for not paying for more than 1 hour but your application would not allow pre-payment for a longer duration. What a scam!

4 de diciembre de 2023
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Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

People has multiple cars and it is easy…

People has multiple cars and it is easy to make mistake on choosing the correct vehicle while trying to pay thru your application. There should be an edit option for these kind of mistakes so that we don’t get double charged

24 de noviembre de 2023
Logotipo de Parking.com - CAP ONE - STREET

Respuesta de Parking.com - CAP ONE - STREET

Thank you for your review. We will share this with the website team. If you were charged twice, you can reach out to us at customercare@spplus.com.

Thank you,
Parking.com

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