Your app is difficult to use and not intuitive. It needs a lot of work- difficult to search for specific events. Also you should be able to check out multiple days in one transaction, rather than ch... Ver más
Localización
Cambiar localización285 Andrew Young International Blvd, Atlanta, GA 30313, RED DECK, 30313 Atlanta, GA, US
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Consulta las opiniones de los clientes
Very easy to use when you could finally get in on the website
The app/website is geared for single day events or parking. I exclusively need to park for multiple days at a time. It’s inconvenient to have to go through the entire checkout process for every day I... Ver más
The two young guys were professional and extremely knowledgeable. They were kind and accommodating. Great personality! No problem finding a parking space.
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Información de contacto
285 Andrew Young International Blvd, Atlanta, GA 30313, RED DECK, 30313, Atlanta, GA, Estados Unidos
- (404)223-4105
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Had some confusion on the web site so…
Had some confusion on the web site so called for questions. The woman on the line was more than helpful in retaining our parking pass.
Difficult and Clunky App
Your app is difficult to use and not intuitive. It needs a lot of work- difficult to search for specific events. Also you should be able to check out multiple days in one transaction, rather than checking out each day separately. This app is a necessary evil.
Poor multi day user experience
The app/website is geared for single day events or parking. I exclusively need to park for multiple days at a time. It’s inconvenient to have to go through the entire checkout process for every day I need to reserve parking.
The place was pay at location only
The place was pay at location only. Everyone else was able to do a refund with a button below that went to the event with us but it didn't display on my phone so I lost out on like $17
The two young guys were professional…
The two young guys were professional and extremely knowledgeable. They were kind and accommodating. Great personality! No problem finding a parking space.
Charged $15.00 for a few min delay which is unavoidable due to the long queue of exiting cars
Hello: We recently booked through you for the ATA event. Our checkout time was 11:59 AM. I had called the number you posted for help and even texted the number asking for a 30 min grace period. The event was jam packed with 500 viewers and took some time for us to get to the parking lot. There were so many cars waiting to exit and it took 30 min to get to the exit gate of the parking. You charged $15 just for 30 min which is really a shame. Even the hotels allow grace period. There was no one to talk to at the time and this is something you really need to look at

Respuesta de Parking.com - GWCC - RED DECK
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