Parking.com - MASONIC LOT Opiniones 87

TrustScore: 3.5 sobre 5

3,6

331 East 5th st, 45202 Cincinnati, OH, US


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I picked this lot because of its proximity to the venue. I had ankle surgery recently and needed to limit how far I had to walk. We prepaid for a spot even giving a license number in advance because... Ver más

Valorada con 2 estrellas sobre 5

Was led to believe that there would be an attendant to validate my reservation and license plate, but no one was there checking 1) when I arrived, 2) when I checked back an hour later, or 3) when I le... Ver más

Valorada con 5 estrellas sobre 5

Allowing me to reserve a parking spot so close to our venue made the evening that much more special. Not only did we have a friendly attendant, but we were able to park and not worry about my vehicle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time using this parking lot. Another customer helped me with the process of taking picture of code to get to your website to complete transaction. After I entered my credit card info, it was a l... Ver más


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

  • 331 East 5th st, 45202, Cincinnati, OH, Estados Unidos

  • (513)345-4450

3,6

Medio

TrustScore: 3.5 sobre 5

87 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

No control and no guarantees buyer beware

I picked this lot because of its proximity to the venue. I had ankle surgery recently and needed to limit how far I had to walk. We prepaid for a spot even giving a license number in advance because they were supposed to be checking. When we arrived an hour before the event started we found out that the only remaining spaces were reserved and had large signs saying anyone that parked there would be towed away. We called the CS number and they apologized for the inconvenience and refunded our money. That’s great but what do we do now? Had to scramble to find another place to park and walk further than I planned. If you are going to guarantee a spot by using the license plate numbers then you need to have someone there controlling the situation.

11 de marzo de 2025
Valorada con 2 estrellas sobre 5

No Attendant

Was led to believe that there would be an attendant to validate my reservation and license plate, but no one was there checking 1) when I arrived, 2) when I checked back an hour later, or 3) when I left. Ended up with a parking ticket, which was resolved when I sent proof of my reservation and plate number. I’m guessing something unusual happened here because most reviews are great; just keep your receipts handy. I’d give it a second chance, but I was a little nervous I’d be out 70 bucks over this.

21 de septiembre de 2024
Valorada con 1 estrellas sobre 5

If I could give a negative number I…

If I could give a negative number I would. We reserved a parking spot and when we got to the lot the attendant said the lot was full!! When I called parking.com the next day I was told that the lot where I reserved was a "first come first serve" lot. I mean really when you reserve a spot it means when you get there you have a spot to park. I will never use this service AGAIN EVER!

26 de junio de 2024
Logotipo de Parking.com - MASONIC LOT

Respuesta de Parking.com - MASONIC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Paid for a spot

Paid for a spot. Parked in the only open spot at the time. Was issued an $80 citation. All thumbs down.

26 de junio de 2024
Logotipo de Parking.com - MASONIC LOT

Respuesta de Parking.com - MASONIC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 4 estrellas sobre 5

Uneducated driver blocked us in!!!

Getting setup and paid was simple. I was very upset when I was blocked in due to a cone being removed and a truck blocking me and my family in, so we had to wait to get out of our spot.

21 de junio de 2024
Logotipo de Parking.com - MASONIC LOT

Respuesta de Parking.com - MASONIC LOT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Convenient location

Convenient location. Parking worked exactly as expected. We pulled in and met the Attendant in the lot. He checked our license plate, and we parked. Simple as that.

11 de junio de 2024
Valorada con 1 estrellas sobre 5

Lot was full

I arrived at the lot, but is was already full. I had to pay to park on anther block in stead.

13 de junio de 2024
Logotipo de Parking.com - MASONIC LOT

Respuesta de Parking.com - MASONIC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

The parking spot that I paid for was…

The parking spot that I paid for was not available upon arrival.

11 de mayo de 2024
Logotipo de Parking.com - MASONIC LOT

Respuesta de Parking.com - MASONIC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Lot unavailable

Reserved a spot and lot was full at my designated time. Parking attendant just waived us away. Had to cancel reservation and refund took longer than expected

8 de mayo de 2024
Valorada con 4 estrellas sobre 5

Very convenient parking for the Taft Theater

Very close to the Taft Theater and am glad there was a live parking lot attendant. He looked at our prepaid voucher and instructed us where to park. Very easy. Parking was a bit tight but no door dings!

30 de abril de 2024
Logotipo de Parking.com - MASONIC LOT

Respuesta de Parking.com - MASONIC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

No instructions for prepaid parking.

Instructions for self parking were non-existent. Several spots were blocked with cones so we assumed that they were reserved for those of us who pre-paid so we moved a cone and parked. There was no attendant there at the timeframe. We didn't get towed so I guess all was good.

3 de mayo de 2024
Logotipo de Parking.com - MASONIC LOT

Respuesta de Parking.com - MASONIC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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