Parking.com - MASSPORT - LOT D3 Opiniones 111

TrustScore: 4 sobre 5

4,1

492 Summer St, 2210 Boston, MA, US


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The zone# was written wrong on the parking lot on Boston. After calling them, they said the zone # is that of Oklahoma and I used the # they provided and yet it was wrong #, and they consistently ment... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We were unable to locate the parking lot, supposedly on Summer St. in Boston. The lot bore no name so we had nothing to enter into GPS. We drove around for 1/2 hour searching for it, and finally foun... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The QR code to access payment options was not available onsite. As a tourist, I'm not familiar with the parking.com operating principles. Had I not done my homework ahead of time, I would have shown u... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The lot was close to the property I was staying at, yet was not well marked for oversize trucks and trailers. Many cars scattered around the lot parking, making it difficult to maneuver and Park my tr... Ver más


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

111 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Peace of mind

Peace of mind with a car full of kiddos ready to get right into the convention center, the ease of knowing we had a parking spot reserved just made everything so much more enjoyable!!

9 de mayo de 2025
Valorada con 1 estrellas sobre 5

The lot location on GPS is incorrect

The lot location on GPS is incorrect. It took us 20 minutes to find the lot. There was no shuttle to the pier as advertised. Not a happy user and will avoid in the future

20 de septiembre de 2024
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

We appreciate you taking the time to share your experience. Your feedback is important to us, and we will share it with the local management team to review. You can also reach out to us at RMMnortheast@spplus.com. If you were parking for a cruise, this was not the correct lot to park in. If you reach out we can provide more details.

Thank you,
Parking.com

Valorada con 4 estrellas sobre 5

The QR code to access payment options…

The QR code to access payment options was not available onsite. As a tourist, I'm not familiar with the parking.com operating principles. Had I not done my homework ahead of time, I would have shown up at a parking lot without someone to assist me or posted information on how to proceed with payment. My only reassurance was seeing another parked car with a printed copy of their parking.com receipt on their dash.

31 de agosto de 2024
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

We appreciate you taking the time to share your experience. We understand your frustration with the lack of clear information regarding payment options. We strive to provide a seamless experience for all our customers, and we're working to improve the clarity of our signage and online resources. We appreciate your feedback and will use it to enhance our services.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

I made a reservation online for parking…

I made a reservation online for parking at D3 at Boston Cruise terminal. When I arrived I learned that the package sold to me was not available: what a way to do business!

28 de agosto de 2024
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

We understand your frustration with the parking situation at the Boston Cruise terminal. We strive to provide accurate and reliable information to our customers, and we apologize that the package you purchased was not available. We value your feedback and will use it to improve our services.

Thank you,
Parking.com

Valorada con 2 estrellas sobre 5

Horrible interface - confusing and not intuitive

When I put in "Boston Cruise Port", a screen came up prompting me for a password. So, I created an account to have a password. Tried again and used my new password. Nope, that wasn't it. No matter what I did, it came back to the password prompt. Finally, I saw instructions on the Boston cruise port site for the exact words to search for, and that worked - parking spots came up. I made the reservation. And then I was told by parking.com support that I needed to reserve a spot in the Fargo lot (which is not what I had done). I had to cancel the initial reservation - which took two tries. Then while I was reserving the correct parking lot, my credit card was rejected. Twice. I canceled out of the transaction and started over. Then it worked. I have not seen a klugy interface quite this bad in a very long time.

29 de abril de 2024
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

Thank you for your review. We are very sorry that this happened and have shared it with the local management team. You can also reach out to us at sbwtc@spplus.com.

Thank you,
Parking.com

Valorada con 4 estrellas sobre 5

Making the reservation was easy

Making the reservation was easy. Have not parked there yet but made a reservation for a future date. Will do a review after that.

7 de febrero de 2024
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

Hi William,

Thank you for taking the time to write this review. We appreciate your feedback and we are glad making your reservation was simple!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Saved me money

I had an overnight at the Omni at the Seaport in Boston. This lot is right next door to the hotel and was $19 per night less expensive.

19 de diciembre de 2023
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

Hello,

Thank you for your review. We appreciate your feedback & we're glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Easy online transaction with locally…

Easy online transaction with locally available several parking options and full details.

21 de octubre de 2023
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

Hello Eric,

Thank you for your review. We're glad you enjoyed your experience with us!

Thank you,
Parking.com

Valorada con 2 estrellas sobre 5

I did not like that we did not get a…

I did not like that we did not get a refund for services we did not use. We had to fly home early for an emergency and did not use 2.5 days of parking. We contacted you guys for a refund via telephone and got denied for the refund via email. The customer service rep initially told us we were entitled to a refund.

12 de octubre de 2023
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

Hello,

Thank you for your review. We are sorry you had a negative experience with us. We have shared this with the local management team and will reach out to you directly.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Great value

We paid online, parked and left! Our car was right where we left it upon return! haha! Kidding aside, it was easy and economical.

16 de agosto de 2023
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

Thank you for your review, Karin. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Easy and stress-free

Easy and stress-free. Convenient too. Nice to know I have a parking spot waiting for me. Thanks!

18 de agosto de 2023
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

Hi Scott,

Thank you for your review. We're glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

When we needed to cancel our parking…

When we needed to cancel our parking space (which we had reserved for a week) due to a medical emergency, this company and its agent were empathetic and kind, and immediately refunded our money. We are so grateful!

16 de agosto de 2023
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

Hi Jacqueline,

Thank you for your review. We appreciate your feedback & we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Super easy and convenient!

Went to the website, chose the lot I wanted to park at and it was as easy as that.

1 de agosto de 2023
Logotipo de Parking.com - MASSPORT - LOT D3

Respuesta de Parking.com - MASSPORT - LOT D3

Hi Mike,

Thank you for your review. We're glad you enjoyed your stay with us!

Thank you,
Parking.com

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