Parking.com - OPEN LOT Opiniones 19

TrustScore: 3 sobre 5

3,1

300 Avenue E, 78205 San Antonio, TX, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Muy contenta con el servicio te avisa cuando está apunto de terminarse tu horario gracias

Valorada con 3 estrellas sobre 5

First of all, the cost for parking in these public, unsecured lots is ridiculous. Second, the option to extend is highway robbery! We chanced it, got to our car 30 minutes after our time expired, an... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The instructions for use were very vague and hard to understand. Also no instructions on who or how to give notification you are existing the parking lot. There were more than 4 people having the sa... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Initial parking cost is too high compared to a nearby parking which charges 5 dollars compared to 20 dollars charged by this lot. Parking space is also congested. Definitely not worth the money.

La empresa ha respondido


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

  • 300 Avenue E, 78205, San Antonio, TX, Estados Unidos

  • (210)346-1015

3,1

Medio

TrustScore: 3 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

I was charged 5 times and am requesting…

I was charged 5 times and am requesting a refund. I paid for 1 full day and was charged 24.20 4 times and 1 of 33.00 charge for a total of 129.00. This is insane. I requested a refund and they gave me a disconnected phone number. Very disappointing and no assistance is given. I will be reporting this to the BBB for sure and will call the city of SA.

26 de octubre de 2024
Valorada con 1 estrellas sobre 5

Rates were not posted

Rates were not posted. I had to extend my time and had to pay double. Had I realized the amount for 3 hours was the same as 6 hours I could have only paid once. It’s a scam

13 de octubre de 2024
Valorada con 5 estrellas sobre 5

Good location

I liked how it was out in the open and a lot of walking traffic. I wish the lot could’ve had more lighting but it was okay. It was dark when we were leaving so I felt safer parking there. It was close to the places we were going to.

26 de mayo de 2024
Logotipo de Parking.com - OPEN LOT

Respuesta de Parking.com - OPEN LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Valorada con 1 estrellas sobre 5

kiosk in lot is broken

kiosk in lot is broken; signage unclear, had to cross street for payment instructions, website also unclear as to meaning of 'open lot'

14 de mayo de 2024
Logotipo de Parking.com - OPEN LOT

Respuesta de Parking.com - OPEN LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valorada con 1 estrellas sobre 5

Paid for two hours of parking and was…

Paid for two hours of parking and was 40 minutes late to leave and then recieved a bill in the mail for $82. $82 for am extra 40 minutes!!??? It was $20 for two hours but somehow now it's $82 for another 40 minutes????

15 de abril de 2024
Logotipo de Parking.com - OPEN LOT

Respuesta de Parking.com - OPEN LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valorada con 4 estrellas sobre 5

Very convenient location but hard to…

Very convenient location but hard to find via Goggle maps. Cheapest price found during Fiesta.

24 de abril de 2024
Logotipo de Parking.com - OPEN LOT

Respuesta de Parking.com - OPEN LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valorada con 2 estrellas sobre 5

Kiosk was difficult to navigate…

Kiosk was difficult to navigate resulting in a double charge for the same vehicle in the same lot at the same time. No refunds of course.
You would think that the software would be "smart" enough to pick that up. Almost $40 for a couple hours in San Antonio is a bit much.

5 de abril de 2024
Logotipo de Parking.com - OPEN LOT

Respuesta de Parking.com - OPEN LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valorada con 5 estrellas sobre 5

Quick and easy to pay for parking

Getting onto the app/webpage was easy, as was paying for parking with Apple pay. It took less than 2-3 minutes from start to finish, and I was even sent a courtesy reminder as the time on my digital meter was running out.

6 de abril de 2024
Logotipo de Parking.com - OPEN LOT

Respuesta de Parking.com - OPEN LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Valorada con 3 estrellas sobre 5

The instructions for use were very…

The instructions for use were very vague and hard to understand. Also no instructions on who or how to give notification you are existing the parking lot. There were more than 4 people having the same problem.

7 de abril de 2024
Logotipo de Parking.com - OPEN LOT

Respuesta de Parking.com - OPEN LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valorada con 5 estrellas sobre 5

Quick & Easy

The app was quick and easy to download. The instructions were straight forward. I like that once you add a car’s license plate that the app appears to save the information for next time.

3 de febrero de 2024
Logotipo de Parking.com - OPEN LOT

Respuesta de Parking.com - OPEN LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Valorada con 1 estrellas sobre 5

Very expensive to park at this place

Very expensive to park at this place, $23 for 2 hours is way too much to pay. We had reservations to attend the Fireman’s museum. We were there for only 1-1:30 hours. I parked downtown the other day and only paid $10 for 10-12 hours to attend a concert, now that’s reasonable.

20 de enero de 2024
Logotipo de Parking.com - OPEN LOT

Respuesta de Parking.com - OPEN LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valorada con 2 estrellas sobre 5

Initial parking cost is too high…

Initial parking cost is too high compared to a nearby parking which charges 5 dollars compared to 20 dollars charged by this lot. Parking space is also congested. Definitely not worth the money.

29 de diciembre de 2023
Logotipo de Parking.com - OPEN LOT

Respuesta de Parking.com - OPEN LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valorada con 3 estrellas sobre 5

Overcharging for Unsecured Parking

First of all, the cost for parking in these public, unsecured lots is ridiculous. Second, the option to extend is highway robbery! We chanced it, got to our car 30 minutes after our time expired, and didn't get towed.

10 de noviembre de 2023
Logotipo de Parking.com - OPEN LOT

Respuesta de Parking.com - OPEN LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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