Parking.com - Pingree Road Opiniones 64

TrustScore: 2 sobre 5

2,2

570 Congress Parkway, 60014 Crystal Lake, IL, US


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

They refuse to fix the app to default to only 2 hours, when the lot is only all day parking at the Metra app (for the same price). It is like they made up their own rate that does not exist. App... Ver más

Valorada con 3 estrellas sobre 5

App did not work correctly. Could input location, car details and times but there was no way to initiate the parking session. Tried multiple times and ended up going to the website to complete. Very f... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

It was very difficult to figure out how to pay for Pingree Road. I found this by accident. The correct information on how to pay is not at the station. The format for spaces didn't match then I figure... Ver más

Valorada con 5 estrellas sobre 5

It was very easy to log on and pay for my parking as I was in a hurry to catch the train so I didn't have time to stop and pay at the kiosk.


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

  • 570 Congress Parkway, 60014, Crystal Lake, IL, Estados Unidos

  • (773)714-9262

2,2

Malo

TrustScore: 2 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Screwed me out of money

Screwed me out of money

$30 for a single overnight stay. What? Then I tried to cancel, the online site failed, I emailed support multiple times, and was charged another $30 for the next month. Then finally got a hold of them and cancelled it. Not a fan, but forced to use this company. Yay, free market!

17 de abril de 2024
Valorada con 2 estrellas sobre 5

Not so

Not to my liking

7 de marzo de 2024
Logotipo de Parking.com - Pingree Road

Respuesta de Parking.com - Pingree Road

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Double charged due to not being able to edit time frame

I purchased a day rate for my car at the train station, but the time got defaulted to only 2 hours instead of all day like I wanted. There was no ability to edit this, so I had to book a 2nd reservation to extend my time, even though the rate is for all day anyway. I contacted support about this which said would be responded to within 48 hours, which has come and gone with no response.

13 de marzo de 2024
Logotipo de Parking.com - Pingree Road

Respuesta de Parking.com - Pingree Road

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 2 estrellas sobre 5

The app defaults to 2 hour parking

The app defaults to 2 hour parking, so even when booking parking in a daily lot (it costs the same for 2 hours or until midnight), it only authorized for 2 hours, and I received a ticket 5 hours later. And the fees are excessive

27 de febrero de 2024
Valorada con 1 estrellas sobre 5

Doesn't have copy & paste functionality, frustrating

This app is unable to use a credit card that's been copied from a password manager. For a few weeks I couldn't figure out why my new flex spending card worked with the train app, but not this parking app. After thinking more I manually typed in each number and the "invalid card type" message went away. Come on Parking.com, it's nearly 2024. People use password managers for things like credit card numbers too. Learn how to support copy & paste functionality

28 de noviembre de 2023
Logotipo de Parking.com - Pingree Road

Respuesta de Parking.com - Pingree Road

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Not good

The app wouldn’t let me add the number of hours I actually needed since my parking event spanned past midnight. App also doesn’t allow apple pay. Terrible experience

1 de diciembre de 2023
Logotipo de Parking.com - Pingree Road

Respuesta de Parking.com - Pingree Road

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Valorada con 2 estrellas sobre 5

I kept getting warnings it was going to…

I kept getting warnings it was going to expire yet didn’t allow me to add more time. Very stressful to not know what I was going to come back to. Also had to run two different cards to buy because it didn’t seem like it was working and of course it charged both.

2 de noviembre de 2023
Valorada con 1 estrellas sobre 5

Not great

I paid for parking and received a ticket anyways. The system is clearly not organized. Although the ticket was voided, it still seems backwards that I was partially blamed for getting a ticket in the first place. The customer service could definitely use improvement.

1 de noviembre de 2023
Valorada con 2 estrellas sobre 5

You can only buy 1 day at a time

You can only buy 1 day at a time. I left for the weekend, and by the time I recieved the text to purchase the next day I already had a ticket. App is difficult use and very confusing. As it seems to be intentional. Would've been cheaper just to drive to the
city.

18 de octubre de 2023
Valorada con 3 estrellas sobre 5

Pingree Road missing info on how to pay

It was very difficult to figure out how to pay for Pingree Road. I found this by accident. The correct information on how to pay is not at the station. The format for spaces didn't match then I figured out I needed my license plate number but was not told that until I found this app so I almost missed the train.

20 de septiembre de 2023
Valorada con 4 estrellas sobre 5

It’s a really good app

It’s a really good app. However, it errors out rather than tell you you can’t make payments past midnight. Other little things too.

27 de abril de 2023
Logotipo de Parking.com - Pingree Road

Respuesta de Parking.com - Pingree Road

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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