Parking.com - REYNOLDS LOT Opiniones 145

TrustScore: 3.5 sobre 5

3,3

1200 E BYRD STREET, 23219 RICHMOND, VA, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Paying for the parking space was very easy, didn't take any time, and prices are low compared to others, there's instructions on how to pay on ever parking space. Once you paid an email will follow... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Scanning and paying was okay, but they didn’t even ask what parking spot we parked in. I didn’t like that even though I entered my license plate #. Also there shouldn’t be a service fee, the parking a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Your process was cumbersome, annoying — and expensive! I spent $10.00 for nothing (a very short visit: not much of a Richmond highlight). The Passport app works much better and allows for graduated r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Getting a pre-paid parking spot at this lot was very easy. Input date, start time, end time, license plate and pay. I didn't need to take time making a payment at the kiosk when I got there, and I don... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

  • 1200 E BYRD STREET, 23219, RICHMOND, VA, Estados Unidos

  • (804)649-7275

3,3

Medio

TrustScore: 3.5 sobre 5

145 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Paying ahead saves time

Getting a pre-paid parking spot at this lot was very easy. Input date, start time, end time, license plate and pay. I didn't need to take time making a payment at the kiosk when I got there, and I don't have a "smart" phone so I can't pay through a phone app. Being able to pay ahead of time and print the pass at home was convenient, too.

26 de septiembre de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

First I tried the app

First I tried the app, then just scan the qr code. Finally was able to pay. Wanted to extend, but the app, nor the link in the text message would allow me to do that. Finally went to the web address and could extend my stay. Worked hard to give you more money

21 de septiembre de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

We appreciate you taking the time to share your experience. We understand your frustration with the difficulty you encountered extending your stay. We're committed to making our services as user-friendly as possible and will look into improving the process for extending stays.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

I was charged more than the listed…

I was charged more than the listed price. In addition, you provide no service, but reap funds from public resources that should never be privatized in the first place. Your company should not exist, and I hope it burns to the ground. Cheers.

16 de junio de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Quick and easy to set up payment

Quick and easy to set up payment. Seamless, user friendly platform. Very simple, as it should be. Great job!

8 de junio de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review, Dan. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Good parking area

Good parking area, good price, easy pay

6 de junio de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 2 estrellas sobre 5

Multiple cards didn’t work

Multiple cards didn’t work. Everything was flat rate so why pick hour

9 de junio de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

The website to pay was not user…

The website to pay was not user friendly. First it took our info but kept freezing and we had to start over. The process took over 30 TO PayFOR PARKING!!!
it it had just been a issue with mine maybe a user error but my sister was also using the same lot and had the same experience. It should not be that hard to pay to park. VERY FRUSTRATING AND DISAPPOINTING

8 de junio de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review, Kristin. We are very sorry that this happened and will share this with the local management team.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Directions for use for out of town er…

Directions for use for out of town er was very confusing. I wanted 2 hours and was evidently 2 days for $20+. I didn't want to mess with it any longer so I just left it after several attemps.

20 de mayo de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review. We appreciate your feedback. You can also reach out to us directly at RMMatlantic@spplus.com.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Added a $0.99 fee to the Posted Parking Fee

Added a $0.99 fee to the service and it was the only way to pay - yet the sign said parking was $10.00. Really annoyed at the bait and switch. Why can't the fee be part of the payment?

Also - don't like having to download an app in a parking lot - uses my limited data. Fine for someone who parks in a particular place regularly. Enough to make you never want to go down town.

24 de abril de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Easy and quick to use

Easy and quick to use. I got a reminder text near the end of the parking time with an opportunity to lengthen the time if needed.

10 de abril de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

I think it’s ridiculous you have to pay…

I think it’s ridiculous you have to pay $10 for no matter how long you stay even if it’s just for an hour! Highway robbery

6 de abril de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

Was confusing about end time



Was confusing about end time. Made me wonder if a check out was needed, but could find no way to do that

22 de marzo de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review. We appreciate your feedback and will share it with the local management team. You can also reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Easy to do

Easy to do. Good to get reminder on time left.

21 de febrero de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review, Timothy. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Awesome

Awesome . Loved it.

19 de febrero de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review, Samuel. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

The reminder to add more money was…

The reminder to add more money was great!! Large parking spaces- well lit area

14 de febrero de 2024
Logotipo de Parking.com - REYNOLDS LOT

Respuesta de Parking.com - REYNOLDS LOT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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