Parking.com - SEAGRAMS Opiniones 25

TrustScore: 3 sobre 5

3,0

128 E 53 St, 10022 New York, NY, US


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Parking was easy and the garage is clean but the attendant that parked my car was unprofessional. He tried to get me pay for an oversized vehicle fee when I already paid it online. He had an attitud... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I don’t understand why I could not drive in and out multiple times during my booked time window? I booked the parking for 2 and half days, but I only parked my car for about 12 hours. I was not able... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Parking site charged additional $20 than the total rate advertised and charged by parking.com. They claimed that parking.com will not show this additional charge. This is not a fair practice.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great location excellent service. Car was ready the next morning. would highly recommend

La empresa ha respondido


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

25 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

I could not drive in more than once

I don’t understand why I could not drive in and out multiple times during my booked time window? I booked the parking for 2 and half days, but I only parked my car for about 12 hours. I was not able to park my car again after I drove out, but there were still 2 days ahead that I had paid for.

11 de mayo de 2024
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review. There are no in and out privileges. Only one entry and exit are permitted at this facility. For any questions, please reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Easy

Easy, and fast, with zero issues.

27 de abril de 2024
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 4 estrellas sobre 5

Easy process

Easy process. Significant savings if you pay ahead.

27 de abril de 2024
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Reserved spot was not available

Reserved a spot for my family of 5, after a 5 hour drive.

Got to NYC and the garage said there was no spot and the reservation didn’t matter.

Line dropped three times as I was being transferred to speak with a manager after customer service had no explanation

13 de abril de 2024
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review. We are very sorry to hear this and will share this with the local management team. We see this was refunded, but you can also reach out to us at RMMnewyork@spplus.com.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Great location excellent service

Great location excellent service. Car was ready the next morning. would highly recommend

26 de enero de 2024
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review, Kevin. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

I was charged again when I left

I was charged again when I left. I already had paid the oversize fee. There isn't even a customer service number to call

14 de enero de 2024
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Hi - we will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

The parking garage is clean and easy to access.

Parking was easy and the garage is clean but the attendant that parked my car was unprofessional. He tried to get me pay for an oversized vehicle fee when I already paid it online. He had an attitude because he thought I paid too cheap for the parking to begin with. He was impatient and tried to grab my phone twice. Not sure what his problem is but being a female - I felt a bit uncomfortable with this behavior.

7 de diciembre de 2023
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review and for letting us know. We are going to be sharing this with the local management team.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Seagrams location is excellent—clean

Seagrams location is excellent—clean, superb location, great attendants. Luxe experience.

2 de octubre de 2023
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Respuesta de Parking.com - SEAGRAMS

Thank you for your review, George. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 2 estrellas sobre 5

Parking site charged additional $20…

Parking site charged additional $20 than the total rate advertised and charged by parking.com. They claimed that parking.com will not show this additional charge. This is not a fair practice.

8 de octubre de 2023
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

I paid for overzied vehicle as I have a…

I paid for overzied vehicle as I have a yukon. When I got there they told me I have a super oversized and need to pay an additional fee. Asking for explanation what a regular oversized is they pointed out the small SUVs which other parking garages that say they don't accept oversized vehicle do accept the small ones. So I'm not sure what's going on.

3 de mayo de 2023
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Charged twice for oversized vehicle

I reserved online and listed my car maker and I already prepaid for the parking including extra for oversized vehicle. When I can to pick up my car I was charged AGAIN for oversized vehicle, I told the garage attendant that I already paid the oversized charge and should him the email receipt as proof I paid but he said he can’t do anything since the system show I have to pay 40$ AGAIN

17 de marzo de 2023
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Respuesta de Parking.com - SEAGRAMS

Hi,

We are very sorry for your negative experience. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Awful and intimidating experience

Awful and intimidating experience.
Reserved and paid online ahead of time. Parking attendant claimed we didn’t pay for oversized parking which was confirmed on my confirmation email as well as the ticket he himself printed for me upon my arrival and scanning my QR code. Both of which I pointed out to him again. He refused to reason or troubleshoot. I would love to speak to the company further regarding this parking attendant who called his other attendant over to intimidate me with my 3 year old son. He refused to provide a corporate number to call to settle the discrepancy. Then claimed they were closed and unavailable. Said my email confirmation must be wrong. Then proceeded to get in to another suv on the lot and very aggressively pull in front of my car, refusing to let me leave unless I paid more on top of my prepaid ticket, for which I arrived on time and was leaving 30 min prior to departure.
I finally loaded the company contact (below ground parking garage) and found a number to call. Attendant refused to speak on the phone with their own representative who insisted the attendant on allowing me to leave and ultimately resolved the situation by telling me to just pay what he was demanding and she would refund me the charge. Only then did the attendant move his car and let us leave. This is putting it mildly but it was a very unsettling experience and felt like a classic extortion scheme. The two men started off by saying “it’s only X amount more, just pay it and you can go”. Not ok by any means.

24 de marzo de 2023
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Respuesta de Parking.com - SEAGRAMS

Hi - we are really sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Pre paid for parking site clearly says…

Pre paid for parking site clearly says EV charging station I get there the attendant says we don’t have any

7 de enero de 2023
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

Overcharged

I was overcharged because I wanted to extend the reservation but wasn't able, thus I got out later than the reserved time, and the rate that i had to pay was much grater that it would've been if I could extend the reservation

16 de octubre de 2022
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

5 stars website

Ready to use, easy to find, 6x cheaper than paying in the local.

22 de junio de 2022
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Staff was great

Staff was great. Easy in. Easy out!

27 de febrero de 2022
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

They are very responsible and very good…

They are very responsible and very good customer service, they have the best work team. And the best price in all of Manhattan NYC

4 de diciembre de 2021
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Would use them again

Close to venue, very good rate. Parked on a Sunday

26 de noviembre de 2021
Logotipo de Parking.com - SEAGRAMS

Respuesta de Parking.com - SEAGRAMS

Thank you for your review, Robert. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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