The GPS location their app guided me to was an alleyway, not the parking garage I booked. So I ended up having to find other parking. But since my reservation time had begun, I couldn't cancel my rese... Ver más
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Consulta las opiniones de los clientes
Pass wasn't accepted by the parking facility, and parking.com only processed my request for a refund after I posted a review here.
La empresa ha respondido
The app is not good. You can’t extent time, cancel, or change reservations. I tried to call customer service one time for a refund and no one ever answered, I tried several times. Also, there have bee... Ver más
La empresa ha respondido
Easy to use.
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Información de contacto
1629 Orrington Ave, 60201, Evanston, IL, Estados Unidos
- (847)733-3911
2,8
Medio
8 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Don't trust the GPS spot their app enters into your app
The GPS location their app guided me to was an alleyway, not the parking garage I booked. So I ended up having to find other parking. But since my reservation time had begun, I couldn't cancel my reservation. Basically wasted $10.
6 de septiembre de 2024
The app is not good
The app is not good. You can’t extent time, cancel, or change reservations. I tried to call customer service one time for a refund and no one ever answered, I tried several times. Also, there have been instances where my pass doesn’t open the gate. The Orrington garage is small, dark, dingy, rusty, and leaky. It’s terrible. It’s a combination between the crappy app and the awful garage.
2 de julio de 2024
Respuesta de Parking.com - THE ORRINGTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Easy to use.
3 de septiembre de 2023
Respuesta de Parking.com - THE ORRINGTON
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
My parking passes haven’t worked TWICE
My parking passes haven’t worked TWICE. Unacceptable.
2 de marzo de 2023
Respuesta de Parking.com - THE ORRINGTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Pass wasn't accepted by the parking…
Pass wasn't accepted by the parking facility, and parking.com only processed my request for a refund after I posted a review here.
18 de octubre de 2022
Respuesta de Parking.com - THE ORRINGTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
We experienced difficulty in leaving…
We experienced difficulty in leaving the garage and felt the instructions provided for entry/exit were not clearly stated. Calls placed to both the numbers posted and listed on the website went unanswered for over 20 minutes, and then were terminated by the number calling
22 de mayo de 2022
Respuesta de Parking.com - THE ORRINGTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Access Code Didn’t Work
The information was accurate and we received our QR code for garage access right away however, when we tried to use it at the parking garage, we got a message that it was “invalid.” I tried calling the number for help on the email but no one would answer. After several minutes, we gave up and had to pull a ticket and pay again. I wouldn’t have confidence in parking.com to book with them in advance again.
24 de noviembre de 2021
Respuesta de Parking.com - THE ORRINGTON
Thank you for your review, Stacie. We have brought this to the attention of the local management team.
Bought a parking ticket online
Bought a parking ticket online. Got the message "not valid when scanning at the parking garage. Had to pay twice. Will not use this service again.
26 de septiembre de 2021
Respuesta de Parking.com - THE ORRINGTON
Thank you for your review, Thomas. We are going to look into this and will reach out directly.
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