Party On Balloons Opiniones 

154
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered balloons for my husband’s 70th birthday dinner. Up to the delivery I received good service from them. However, the delivery company they used sent a text message on the morning of the party... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

If you're after beautiful balloons with impact, look no further than Party On Balloons. Ours arrived packaged carefully and exactly as the photo showed on the site. I hesitated at first because it se... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you so much for my daughter’s balloons ! They are absolutely perfect ! The colours are gorgeous- the writing spot on. All 3 arrived beautifully packaged - could see the care and attention gone i... Ver más

Valorada con 5 estrellas sobre 5

Plenty of choice on the website & they all look so pretty! Email communication & delivery were spot on. Recipient absolutely loved the balloon & it’s still going strong 2 weeks later! Thanks so much P... Ver más

Información sobre la empresa

  1. Artista de globos

Escrito por la empresa

Party On Balloons - The UK's favourite online balloon shop for bespoke, personalised high quality balloons covering individuals and businesses. For over 20 years we have been providing the very best balloons to celebrate special occasions, make an impact or simply let a loved one know you care. Visit us today to see what creations you can make; www.partyonballoons.co.uk


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

154 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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3,8

Todas las opiniones

(154)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fabulous service and fantastic balloons…

Fabulous service and fantastic balloons exactly what we was looking for, lots of lovely comments from all staff and patients at our hospital.
Will always order from here for any future events.
Thanks so much

12 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well what a beautiful Balloon Company. ( Partyonballoons ) )

Well what a beautiful Balloon Company.
My balloon arrived today ready for a private dining meal with all my friends. To celebrate my cancer remission diagnosis. Highly recommend this company. Thank you to you and your team for putting a massive smile on my face when I opened up the box to check the Balloon I ordered from you. Amazing.x

2 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, will shop with them again

Made an order the day before requested delivery date and they were able to fulfil it with no issues. Good communication from Customer service who called me let me know about changes they had to make to the business logo I wanted on the balloon and they were able to make a last min amendment to the delivery address. The balloon arrived on time and the recipient loved it! Thank you

27 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service, beautiful balloon

Ben went above and beyond to get a balloon delivered to me next day, it was a very important delivery and Evri very nearly fluffed it up but Ben also sorted that out, PHEW! very stressful but I got the beautiful balloon I ordered for my bestfriends Twin baby shower within 24 hours of ordering. I was so incredibly grateful and the balloon was beautiful 😍 amazing customer service, can't thank you enough ❤️

17 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great All Round Experience

From ordering on their Website, to delivery, it was excellent. Great choice of style and colours and very reasonably priced too. The Balloons were beautiful and even had tissue paper wrapped around them in their boxes to protect the lettering. Delivery from DPD was spot on, usual driver from other DPD deliveries too.

21 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs 😠

Save your money and go somewhere else! Balloons came earlier than the date it was due for, one balloon came flat already and balloons were upside down. Company take no responsibility and have an excuse for everything when they clearly can’t tie balloons properly. Worst experience ever!

14 de octubre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Balloons don't last longer enough for events, 24hrs only looking their best.

Extremely disappointed with this order. The terms say to allow extra time for delivery & if a weekend event to get them delivered on a Thursday! I didn't quite trust this & had them delivered on the Friday instead, allowing for an next day delivery on sat if there was something wrong with them upon delivery (for a Sunday event) which there wasn't at time of delivery.

Their website states "With an average float time of 2 - 3 weeks, our balloons are a lasting reminder of the special day" .....Well by the event on Sunday they no longer floated, the writing was crinkled as the balloon was going down & they had to be placed sitting on the table, luckily it was a midday event as by the evening they had floated off the table & onto the floor! They last only 48hrs max. & should never be recommended to be delivered on a Thursday for a weekend event as they will not look good!!

My first experience ordering balloons & will never do so again, what a waste of money, flowers would have lasted longer! They need to update their description asap for customers to state "looks good for 24hrs only, by which point we then won't consider you for a refund afterwards, get them delivered on the day of event only!!!"

17 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought a balloon display for my mums…

Bought a balloon display for my mums 50th birthday, the colours were even nicer in the real life and the display was bigger than I thought it would be! Had to change the delivery date and customer service were really helpful and quick to respond. The balloons still look great over a week later and my mum was really happy with them! Thanks!

20 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Will not buy from here again

Will not buy from here again. Balloons not the same colour as advertised, they look red on the website, ordered fo my mums 80th as red is her favourite colour. Most of Balloons are actually a faded purple colour. Company doesn't really care. Fobbed off with "well the description is Berry"...Ok well what kind of berries are they referring to? Because
Strawberries are red, raspberries are red...blackberries are well black...gooseberries are green, I could go on. One balloon was deflated which they refunded me for...(£3.34) What an insult!! I paid £65 for this display. Complained again and asked they replace the entire display but they decided to just refund a further £6.64. That's less that £10 total for a display arriving deflated and not as shown. Proves they couldn't care less. Go elsewhere people.

11 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Awful products, appalling customer service and a dreadful and insulting experience from start to finish. They only got one star because I was unable to give any lower. Please avoid at all costs and save your time, money and energy on a company, which seems intent on becoming embroiled in being right rather than doing the right thing.

7 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

The most disappointed experience that I…

The most disappointed experience that I have ever had! I don't understand that happened with this company as we used to order from them and everything was good. I ordered a personalised ballon with a bundle of foil balloon hearts to be delivered next day. I paid £69!!! The next morning I received the main balloon with the writing that is completely deflated! It is despicable! Later that day I have noticed that the bunch of the foil heart balloons got deflated. Everything is a complete disaster!!! I would never ever recommend this company to anyone!

17 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed with late delivery and poor service

I was expecting to receive my order on 24/3/23, in time for a party on 25/3/23. However, I received the balloons on 27/3/23 which was 3 days late. I am disappointed that I received the balloons late as I felt it was not worth the value and of any purpose after the party. The DPD delivery couriers for this company are not reliable and provide very poor services. The website is also misleading as the delivery information was not clear.

24 de marzo de 2023
Opinión espontánea
Logotipo de Party On Balloons

Respuesta de Party On Balloons

Thank you for taking the time to review. Whilst we always appreciate feedback, this feels like an unjustified review for our business. The delivery was set for a Friday despite suggestions that Thursday would be more appropriate. The delivery was attempted and missed and our website, along with all communications states that missed deliveries on a Friday would then be attempted on the next working day (Monday) which is exactly what has happened. The delivery information could not be clearer, the subsequent emails and prompts to check that Thursday is not more appropriate were not read and so whilst we always check reviews to make sure we are offering the best and most honest information, in this case we have done everything we could. I hope this helps to clarify the matter and hope the event went well.

Valorada con 5 estrellas sobre 5

Beautiful, no fuss decorations!

Really straightforward ordering process and everything was explained about delivery. When we opened the boxes all of the balloons were in there and they looked great for the party! Super simple and no fuss, thank you so much

17 de marzo de 2023
Opinión espontánea
Logotipo de Party On Balloons

Respuesta de Party On Balloons

Thank you for the review!

Valorada con 5 estrellas sobre 5

Great service

Great service. Great Balloon. Super Quick responses to queries. All much appreciated. Thanks guys!

23 de marzo de 2023
Opinión espontánea
Logotipo de Party On Balloons

Respuesta de Party On Balloons

Thank you for the review, we're glad you like it!

Valorada con 5 estrellas sobre 5

Don’t use

Don’t use
Ordered balloons paid extra for specific day only half arrived on day required on calling then was told you have to allow extra 24hrs even though you spent extra £8.99 on delivery asked for refund as will arrive too late was told can’t the other balloons will arrive next day, they still haven’t arrived and they are now ignoring my emails spent a total of £73.00 and all I got was 2 number balloons

20 de marzo de 2023
Opinión espontánea
Logotipo de Party On Balloons

Respuesta de Party On Balloons

Thank you for the reply. It is frustrating when courier's cause problems that reflect on the companies that use them despite doing everything correctly and on time. In reference to your points, you paid for a pre-1pm delivery slot, when this was not met (due to an error at DPD) this was immediately refunded, all emails replied to the same day with investigations started. Our website clearly asks all customers to allow one full working day extra for deliveries in the event of an issue outside of our control, once this expired the remaining refund was sent immediately and emails to confirm. So there has been no ignoring, all refunds made for DPD's error in an expedited fashion and no questions left unanswered. I hope this helps to clarify the situation.

Valorada con 5 estrellas sobre 5

Brilliant absolutely Brilliant.

Brilliant absolutely Brilliant.
First time ordering from Party on Balloons.
I ordered my personalised balloon for my wife’s birthday.
Delivery was perfect even after altering the date.
Would really recommend to anyone.

Well done guys
Nick

13 de marzo de 2023
Opinión espontánea
Logotipo de Party On Balloons

Respuesta de Party On Balloons

Nick, thank you for taking the time to review us, we are always so happy to see that our hard work is appreciated! We hope your wife had a great birthday!
Kind Regards
Benjamin @ Party On Balloons

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