Patient Opiniones 

9
•
TrustScore: 2.5 sobre 5

2,6

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Información sobre la empresa

  1. Salud y medicina

Información proporcionada por diversas fuentes externas

As part of EMIS Health, we work to connect innovative health technologies and services with end users. Our two core products, 'Patient.info' & 'Patient Access; are used across the healthcare ecosystem from primary care, to high street pharmacies and allied healthcare processionals (e.g. physiotherapy, counselling, hearing services). - Patient.info connects people with knowledge that makes them healthier, at every stage of their life. Our powerful symptom checker, healthy living articles, support forums, videos and quizzes, provide answers to the questions our users are asking most often. - Patient Access connects you to healthcare services when you need them most. Book GP appointments, order repeat prescriptions and explore your local pharmacy and allied healthcare professional services (including physiotherapy, counselling, hearing services)


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

9 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

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(9)

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Valorada con 1 estrellas sobre 5

Patient Access Online Review

Patient Access Online Review
All I wanted to do was book an appointment with a doctor at my local doctor's. But once I went there, they said "Go home and use Patient Access".
So I did, and this was where my troubles began. When I went to my doctor's website, to book, first they said "Sorry but you'll have to sign in with your Patient Access account". Gave me 5 or more questions to prove it was actually me, and sent messages and emails to my phone just to prove it. Then when I finally got in, they said, "Sorry, but you can't book appointments until you link your NHS account." So then I had to link up that because for whatever reason it was "unlinked". They were a real nuisance and said I had to input my full name, address, video evidence of my face, and photocopy of my passport just to activate that. They said I may have to wait 2 days before they can receive that, but fortunately, the details matched in under 2 minutes and let me proceed. Then finally, my Patient Access and NHS accounts were "linked", I was able to book an appointment, only to find out, that I still can't book one at my local doctor, and I'll have to take a bus from Dulwich to Vauxhall to visit another doctor, and pay nearly £50 to get an appointment and the necessary treatment. Why should I have to go there just to get the same treatment I should be able to get at my own doctor?
So in conclusion, I still couldn't do what I set out to do, use Patient Access to get an appointment to see my local doctor. I can only imagine what older people who aren't tech-savvy would have to do once their doctors no longer accept phone or walk-in visits.

17 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

It's been very helpful to me

It's been very helpful to me. Not just the information but all the peoples testimonies. Thankyou All my children don't speak to me they accused me of doing drugs and so did the doctors. I wanted to die. My boyfriend is in the hospital right now with a mass in his lungs. I told the doctors everything about what we were experiencing. They did Nothing. He has stopped eating and drinking. He weighed 280 pounds almost a year ago. Today he weighs 89 pounds. What is wrong when

3 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful app

Awful app. Nigh on impossible to get logged onto.
Just far too much logging in data required.
Not worth the time out of your life wasted to try and get access.

4 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Doesn’t want the public to see a simple…

Doesn’t want the public to see a simple Leg Cramps cure that does not need medication. I registered to inform people who are experiencing and found out to my horror the answer was rejected and even my about page was deleted, so I de-activated the account.

27 de junio de 2023
Opinión espontánea

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