This company is terrible my son bought me a mothers ring and the ring started turning she asked me to send pictures so I did and she offered to replace the ring within 5 to 15 days and I never got it... Ver más
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Consulta las opiniones de los clientes
I chose Paula Max jewelry for my ring purchase because of the warranty that they offered and that the ring was plated in rhodium. I also chose Paula Max jewelry because of the personalization options... Ver más
The two rings I bought were absolutely beautiful. They were excellent quality. They were very reasonably priced! My granddaughter loves them both! I received them in a very timely manner. I was very H... Ver más
Easy to order. Received order exactly when and how was stated. When I thought I had an issue, I emailed and received a reply and answer almost immediately. The most important is that what I ordered wa... Ver más
Información sobre la empresa
Escrito por la empresa
The highest quality personalized birth stone jewelry at the very best prices.
Información de contacto
3315 E Russell Rd STE A4333, 89120, Las Vegas, Estados Unidos
- 702-850-7500
- trustpilot@paulamaxjewelry.com
- paulamaxjewelry.com
4,0
Muy bueno
128 opiniones
Invita a los clientes a opinar
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No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
She likes it
She likes it, but isn't wearing it cause we broke up, money well waisted. But it's not y'all's fault
24 de agosto de 2021
The ring is very pretty and looks to be…
The ring is very pretty and looks to be great quality. Got the ring fast after ordering.
31 de julio de 2021
Edited review contact with company made
Ordered in April, item still has not delivered.
Edit: company contacted and corrected issues with shipping and size.
24 de mayo de 2021
Respuesta de PaulaMax Jewelry
Thanks so much for getting back to us about your ring size, we updated your order and shipped it out yesterday 6/9/21 as promised with the tracking number we provided in the support ticket. Please let us know if there's anything else we can do to help! :-)
It’s beautiful and hasn’t stained my…
It’s beautiful and hasn’t stained my finger. It’s so much more special with the kids birth stones and names on it also. Perfect Mother’s Day gift that my kids wanted me to have.
16 de mayo de 2021
The two rings I purchased for my mother…
The two rings I purchased for my mother and the mother of my children loved them. They both wear their rings with such love and pride. Thank you for your service.
16 de mayo de 2021
Amazing!!
Both rings arrived safely and they are absolutely beautiful. Cant wait to give them to my mom & abuela <3
13 de mayo de 2021
Respuesta de PaulaMax Jewelry
You are very welcome! Thank you so much for working with us on the lost package, you've been GREAT! Please do message us for a discount code before placing a future order... It's customers like you that make it worth it to bust our butt to make it up to you when a problem occurs. I will forever be grateful for your patience 🙏🙏
My mom loved the gifts.
12 de mayo de 2021
🌟❤️🌟❤️🌟 110% AMAZING!!!
Jewelry arrived in perfect condition, sparkling birthstones, and pleasantly surprised to see they include a 3 year warranty completely for free! Thanks PaulaMax, I'll be back!
10 de mayo de 2021
Opinión espontánea
Lost my order
Told me that carrier lost my $91 order. Not only mine but 140 others. Customer service is not good. Never responded to me when I asked for a refund.
9 de mayo de 2021
Respuesta de PaulaMax Jewelry
5/13/21: Hey Michael Moss! Your refund was posted to Chase Visa ending in x5177 EXP: 7/2021 - Address: 2626 South 5th Street Columbus OH 43207 - Phone number: (614) 816-9317 and we have your email listed as mmoss0372@gmail.com - You said you haven't received your refund, so I wanted to make sure you have the correct details to verify in your records too.
Please let me know if you still don't see it and we can look into this for you. You still have our contact earlier from the exchanged support messages you and I had at help[at]paulamaxjewelry.com
5/9/21: Hi again Michael! The first refund we submitted was rejected by your bank because of card details you entered incorrectly. I made sure to fix it for you today and confirmed the refund was successful this time. I'm glad we were able to get this squared away for you. Have a great day!
The ring looked well but...
The ring looked well but was the wrong size very disappointed
2 de mayo de 2021
Respuesta de PaulaMax Jewelry
5/13/21: Just a reminder we still haven't heard from you.
5/2/21: Hey Codey you're covered by our 3 year warranty, but we haven't received any messages from you 😉 We'd be happy to fix this if you send us a message to help[at]paulamaxjewelry.com
Very nice ring
19 de abril de 2021
Great people and company to work with
You guys responded quickly to my email about the first ring bring too small and sent me a code for a discount because it would have taken far longer to resize it. Thank you for all of your help.
2 de abril de 2021
This is my second ring ( I lost my…
This is my second ring ( I lost my first one). It isn't nearly as nice as my first one...but i like it
12 de marzo de 2021
Respuesta de PaulaMax Jewelry
5/13/21: Hey Jonni just a reminder that we haven't heard from you. Please let me know if we can fix this for you :)
5/2/21: Hey Jonni you're covered by our 3 year warranty, but we haven't received any messages from you 😉 We'd be happy to fix this if you send us a message to help[at]paulamaxjewelry.com
Everything was perfect and arrived…
Everything was perfect and arrived earlier than expected 👍😎
17 de febrero de 2021
Happy customer is a returning customer
My first time ordering and you exceeded my expectations everything was just as I ordered very happy with this company
17 de febrero de 2021
She absolutely loved it!
17 de febrero de 2021
Product was beautiful
Product was beautiful, my wife was so happy and loves her ring. Shipping and delivery was timely also.
16 de febrero de 2021
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