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Información sobre la empresa

Escrito por la empresa

PawPattz is dedicated to creating practical, dependable products that help dogs live more comfortable and confident lives. We focus on mobility support and rehabilitation gear, offering thoughtfully designed knee and hip braces that provide stability, reduce strain, and assist dogs recovering from injuries, surgeries, or age-related conditions. For pets facing more significant mobility challenges, we provide dog wheelchairs and lift-assist tools that help them move with greater ease and maintain independence in their daily activities. Alongside mobility solutions, we also create protective and outdoor essentials such as dog backpacks, raincoats, and boots, giving pets the comfort and protection they need in different environments and weather conditions. Every product at PawPattz is developed with careful attention to quality, fit, and real-world functionality, ensuring that pets receive support they can trust and that owners feel confident in the care they provide. Our goal is simple: to make life easier for dogs with special needs while giving every pet the freedom to explore, play, and stay active. With a commitment to continuous improvement and a strong focus on the well-being of pets, PawPattz strives to offer solutions that truly make a difference in the everyday lives of dogs and the people who love them.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

15 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Molly’s order

I placed a order with Pawpattz for my dog, Molly who had started knuckling but before the order arrived Molly passed away. I reached out to Soren at Pawpattz and explained about Molly and they were so kind and understanding. I was able to return the order without any issues. I will gladly recommend Pawpattz for any needs for your pets!

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Most compassionate customer service

By far the best most compassionate company we have ever encountered

We did our research when looking for a wheel chair for our partially paralyzed pup, when coming across pawpettz.

Unfortunately our pup passed away before could receive the wheelchair for him.

The quick, compassionate and personalized response we got back, and without questions they cancelled the order and refunded us.

Without a doubt we will be recommending and spreading the word on this company to others.

14 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredibly ethical company for animals!

I ordered a harness for my disabled senior dog. We needed a way to get him down the stairs to bed which proved to be increasingly difficult because of his severe arthritis and illness. However, he died before the harness arrived which truly broke my heart. Pawpattz was not only sympathetic to our situation but also sent me a label to ship the package back to them for a full refund. They covered the full cost of shipping, both ways. This is why I will always make Pawpattz my first stop for my pets needs. Especially thanks to Soren whose kindness I am grateful for.

30 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The first thing I noticed is the variety of products and specialized equipment for dogs' medical issues

The personal attention this company has provided, helping me figure out how to accommodate progressive degenerative myelopathy in my older shepherd. If something is not quite the right fit it is easily returnable with help finding alternatives. I say this hoping folks are considerate about removing fur etc so the item can be re-sold by this small but excellent company. Their harnesses and foot gear have given me a lot to choose from and I am extra grateful! There is a lot more to choose from depending on your animal's needs. Dealing with PawPattz is like going in to a local hardware store where you know the owners and get expert advice, vs going to a larger conglomerate where it is hit or miss. Thank you to PawPattz. Suzanne, your new loyal customer.

13 de marzo de 2026
Opinión espontánea
Logotipo de Pawpattz

Respuesta de Pawpattz

Suzanne, this genuinely made my day — thank you.

"A local hardware store where you know the owners" — I've never heard it put quite like that, but honestly, that's exactly what we're trying to be. Not perfect, not the biggest, but real people who actually care about your dog.

Mo is lucky to have someone who fights this hard for him. And we're lucky to have customers like you who take the time to share their experience so honestly — the good and the not-so-good.

Thank you for sticking with us through the trial and error. It means more than you know.

— Soren, PawPattz

Valorada con 5 estrellas sobre 5

Excellent Wheelchair for Senior Dogs – Sturdy, Adjustable, and Great Customer Service

I purchased this wheelchair for my senior dog who couldn’t walk due to patella luxation and arthritis. After using this wheelchair, he was able to walk wherever he wanted again and could even stand while eating for the first time since his front leg injuries.

The wheelchair is very sturdy and easy to adjust for a perfect fit. The customer service team was also excellent—they responded quickly to all my questions about sizing and weight both before and after my purchase.

I have tried two other wheelchairs before this one, but this is by far the best fit for my dog.
I highly recommend PawPattz.com products to anyone who needs mobility support for their pets. 🐕‍🦺⭐

10 de marzo de 2026
Opinión espontánea
Logotipo de Pawpattz

Respuesta de Pawpattz

Dear Jeany,

This genuinely made our day! 🐾 Knowing that your boy can walk freely again and even stand while eating for the first time since his injury — that's exactly the kind of moment that reminds us why we do this.

We also really appreciate that you gave PawPattz a try after already going through two other wheelchairs. We know how exhausting that search can be, and we're so relieved the fit finally worked out for him.

Please give that resilient little guy an extra cuddle from all of us! 🐕‍🦺

Warm regards,
The PawPattz Team

Valorada con 5 estrellas sobre 5

Highly recommend

I had the unfortunate experience of my package being misdelivered by the carrier and the recipient would not relinquish the package. Soren was kind, understanding, responsive and worked with me every step of the way to attempt to rectify the issue. They shipped a replacement before we were able to get to the bottom of it. Now that I’ve received them the weather has now warmed up so I haven’t had the opportunity to use them but they do appear to be great quality. Nice thick straps for the suspenders and the shoe appears to be durable. Thank you PawPattz and Soren!

28 de febrero de 2026
Logotipo de Pawpattz

Respuesta de Pawpattz

Thank you so much for sharing your experience — and for your patience throughout such a frustrating situation! We're really sorry your package was misdelivered, but we're so glad Soren was able to support you every step of the way. That's exactly the kind of care we strive to provide.

We hope the warmer weather passes quickly so you and your pup can put the boots to good use! 🐾 If you ever have any questions or need anything, we're always here. Thank you for trusting PawPattz — it truly means the world to us!

— Team PawPattz

Valorada con 5 estrellas sobre 5

This product is awesome

This product is awesome. It fit properly, was easy to install, and performed as advertised. I've tried a multitude of products which all have failed. I highly recommend this product.

9 de febrero de 2026
Logotipo de Pawpattz

Respuesta de Pawpattz

Hi Gale,

Thanks so much for your review! We're really glad it fit well, was easy to install, and worked as expected. Your feedback means a lot to us.

– PawPattz Team

Valorada con 5 estrellas sobre 5

GREAT customer service

GREAT customer service! Easy return. 5 stars!! Thank you

22 de enero de 2026
Logotipo de Pawpattz

Respuesta de Pawpattz

Thank you for taking the time to share your experience, Lindsay 🐾
We’re really glad to hear that our customer service and return process worked well for you.
We truly appreciate your support 🐶

Valorada con 5 estrellas sobre 5

While the product sadly didn’t fit my…

While the product sadly didn’t fit my XXL (small bear sized) German Shepard, it appeared to be high quality. The XL was only a near miss in fitting him. I realy like the concept and believe it would have made a world of difference. I contact the seller and they immediately responded and helped me make it right. If there were a bigger size I would have ordered without hesitation. Thank you for the quick response and great customer service.

28 de noviembre de 2025
Logotipo de Pawpattz

Respuesta de Pawpattz

Hi Tim,

Thank you so much for your thoughtful review! We really appreciate you taking the time to share your experience. We’re glad you liked the quality of the product and that we could assist quickly. We completely understand about the sizing and wish we had a larger size available for your German Shepherd. Your feedback is very valuable to us, and we’re happy to know you felt supported throughout the process.

Best regards,
The PawPattz Team

Valorada con 1 estrellas sobre 5

Pawpattz is a fake business, stealing from U.S., U.K., and small hard working family businesses.

Pawpattz is one head of a hydra-like Chinese company absolutely ripping off every small business they can steal ideas from. Every SINGLE time we go through the arduous process of reporting them for trademark violations/copyright infringement/counterfeit products, they duck under the surface, and in a month or so, 2-3 brand new random pet-associated websites quietly emerge.

They are so bold as to copy and paste images and text from our website.

There is no way to enforce any type of accountability for an international predatory corporation like the one hiding behind this fake business

6 de noviembre de 2025
Opinión espontánea
Logotipo de Pawpattz

Respuesta de Pawpattz

Hi Cathy,

We’re sorry to hear about your concerns. We take these types of allegations very seriously, and we want to clarify that PawPattz is an independently operated business, and we always respect the work of other pet brands and creators.

For transparency, we only sell products that we source legitimately from verified suppliers, and we do not use or copy any other company’s protected materials. We maintain clear communication with our customers and are always available to verify product information, order details, or business documentation upon request.

We also want to note that this review does not match any customer interaction or purchase in our system. If you believe there has been a misunderstanding, we welcome you to contact us directly so we can address it properly.

Thank you,
Soren
PawPattz

Valorada con 1 estrellas sobre 5

This is a Chinese company trading in UK…

This is a Chinese company trading in UK under a British Company name. The website appears to be British but it is not. This is a Chinese company and the products are sent from China. Poor quality and not fit for purpose. To return faulty items you have to post them to China. Disgraceful

23 de julio de 2025
Opinión espontánea
Logotipo de Pawpattz

Respuesta de Pawpattz

Hi Alison,

Thank you for your feedback. We want to clarify that PawPattz is a legally registered business in the UK, fully compliant with local laws. While some of our products are shipped from our verified suppliers’ warehouses overseas, all shipping and return information is clearly provided on our website and in order confirmations.

We take product quality very seriously and offer support for any issues you may encounter. If a product does not meet expectations, our customer service team is always ready to assist with returns or replacements according to our policies.

We value transparency and strive to ensure a smooth experience for every customer. If you have specific concerns about your order, please contact us directly so we can address them promptly.

Thank you,
Soren
PawPattz

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