Significant improvements! 3 months in, no scooting, only scratches at collar, but still biting legs, less smell, occasional paw licking and more dry cushion days than wet (from licking!). I tried t... Ver más
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Consulta las opiniones de los clientes
I was concerned that I would be automatically enrolled in a subscription even though I only ordered one bottle to see if my dog will take it. I reached out to customer service and they got right back... Ver más
I have knocked a star off due to the fact I ordered a bottle of the product only to find I had been enrolled to receive a bottle every month. This was not clear on ordering. I had to email them to res... Ver más
The help I have received from your team is excellent I go on sites when I,am checking up on products and because of my complaint I press the wrong button so thanks again for your help.
Información sobre la empresa
Información de contacto
254 Chapman Rd, Ste 208 #24453, 19702, Newark, Estados Unidos
- +1 (302) 271-7528
- help@pawsylabs.com
- pawsylabs.com
4,5
Excelente
122 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 2 semanas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
They were very gracious to help me with…
They were very gracious to help me with my return.
1 de septiembre de 2026
Opinión espontánea
I put an order in on August 16th for 1…
I put an order in on August 16th for 1 bottle of Parasite Cleanse Drops. I would have loved to try this product however I have not received the product after 17 days!
My Tracking has never moved from 'Order Ready'.
I have been in touch with the support team with several emails going back & forth, however my order still has not left the warehouse. Although they are replying, nothing is being done. Very disappointing to say the least & just not good enough!
EDIT - Finally received my order - tracking still a mystery as it never worked.
Support was as helpful as they could be & always did respond to my emails - so thank you for that.
2 de septiembre de 2026
Opinión espontánea
Seems the site to order added extra…
Seems the site to order added extra item and charge. I emailed. They responded pretty fast and said they will return the charge. I hope this product works as l saw much stories by the Vet nurse and others pushing it.
31 de agosto de 2026
Opinión espontánea
Very helpful and efficient
Very helpful and efficient when I needed to cancel an order quickly.
29 de agosto de 2026
Opinión espontánea
She is not scooting anymore or licking…
She is not scooting anymore or licking her paw anymore. She seems to be happier now. I'm happier too.
30 de agosto de 2026
Opinión espontánea
The problem was cleared up very quickly…
The problem was cleared up very quickly through emails. A first for me! Your customer service team is great!
29 de agosto de 2026
Opinión espontánea
The Customer service was really great
The Customer service was really great. Love this product!..joy
29 de agosto de 2026
Opinión espontánea
For some reason something went wrong…
For some reason something went wrong with my order but they sorted it out straight so can't fault the service thanku 😁
29 de agosto de 2026
Opinión espontánea
Product delivered promptly and well…
Product delivered promptly and well packaged.
Have noticed a vast improvement with no “scooting!”
Seems to enjoy the taste.
Thank you so much.
1 de agosto de 2026
Opinión espontánea
They were prompt with a response and…
They were prompt with a response and solved the issue well beyond what I expected. Great customer service!!
26 de agosto de 2026
Opinión espontánea
Very quick response
26 de agosto de 2026
Opinión espontánea
Bcp moins de léchage et grattage
Bcp moins de léchage et grattage
25 de agosto de 2026
Opinión espontánea
A fast and efficient service
15 de agosto de 2026
Opinión espontánea
Never received the order after 4 emails…
Never received the order after 4 emails chasing
7 de julio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Quincy, we're sincerely sorry — an order that never arrived is bad enough, but chasing it through four emails without a resolution is simply not acceptable, and we understand your frustration completely. Let's fix this now: please email help@pawsylabs.com with the name on your order and "Trustpilot" in the subject line, and we will track down what happened and either reship your order or refund you in full within 24 hours. You won't have to send a fifth email. — The PawsyLabs Team
I have purchased pawsylabs drops for…
I have purchased pawsylabs drops for my 2 dogs and they have been so helpful for their health. I have just ordered more bottles and noticed that I had been placed in a subscription which means a monthly supply automatically received but I didn’t want that type of purchase and contacted the company and they have responded and given me the desired outcome which is purchasing the bottles when I require them.
Thank you Pawsylab for a great outcome.
24 de agosto de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Jane! Hearing that both of your dogs are doing so well on the drops is exactly what we hope for. And thank you for the honest note on the subscription — being placed on auto-ship you didn't clearly ask for isn't how it should work, and we're glad the team could switch you to ordering the bottles simply when you need them. That's your call to make, always. We're here whenever you and the pups need us. 🐾 — The PawsyLabs Team
Very quick response from my email and…
Very quick response from my email and given excellent information as to what to expect
22 de agosto de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Elizbeth! Getting you a quick answer with clear expectations from the start is exactly how we like to begin — we're glad it landed well. Anything you need along the way, just reply to that same email. 🐾 — The PawsyLabs Team
Great very pleasant
21 de agosto de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Richard — great and pleasant is exactly what we aim for. We appreciate you taking the time! 🐾 — The PawsyLabs Team
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