Pawtato Opiniones 290

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My dog usually just carries chews around the house but never actually eats them. However he seemed to really enjoy the seaweed tubes as they lasted as long as it took him to chew them and get them in... Ver más

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Valorada con 5 estrellas sobre 5

Dog very happy.....human also happy! Whippet has developed pancreatitis and needs a specific low fat diet so not to aggravate this condition. These treats are perfect and he's had zero adverse affects... Ver más

Valorada con 5 estrellas sobre 5

Lottie our pup really enjoyed trying these new treats. We wanted to try as healthy & all natural ingredients. A great alternative to some of dog treats found on the market. Highly recommend & will de... Ver más

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Valorada con 5 estrellas sobre 5

Doodles absolutely loves the Blueberry sticks and the parsley absolutely mint. These treats for whatever reason slow her down and she thoroughly enjoys them! The smell delicious and of what they s... Ver más

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Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

Pawtato dog chews are the plant-based, healthy, low-fat alternative to traditional factory by-product chews. Formulated with sweet potato, our vegan dog treats are suitable for small, medium and large dogs. Our dog chews are ideal for dogs with a sensitive stomach. They are free from meat, wheat, dairy, eggs, artificial colour and flavours. No hide from any animal, a great rawhide alternative for those with a sensitive stomach looking for a hypoallergenic dog chew without wheat gluten. Vegetarian and vegan society approved, our range of treats are free from GM ingredients and offer grain-free options too. Ethical products from an award winning vegan-owned business in the UK.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

290 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great

Great - just as advertised - arrived safely - well packed - excellent quality and value

29 de abril de 2026
Valorada con 5 estrellas sobre 5

Blueberry chews

Quick delivery. Good product. My dog loves them

13 de abril de 2026
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Respuesta de Pawtato

Thank you for taking the time to review! We are glad your animal companion is in the Spud Squad 🐶

Valorada con 5 estrellas sobre 5

Very good product

Very good product, my dog loves pawtato!

10 de febrero de 2026
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Respuesta de Pawtato

Thanks, and we love your dog :) Thanks for the positive review .

Valorada con 5 estrellas sobre 5

Rudy is a Huge Fan

Rudy is now a huge Pawtato fan especially the large knitted bones. Quick delivery, well packaged and quality treats. I will ordering monthly.

23 de febrero de 2026
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Respuesta de Pawtato

That's brilliant to hear - we're so glad Rudy is a huge Pawtato fan and loving the large knitted bones! Thanks so much for your kind words about the delivery and packaging too. We really appreciate your custom and look forward to keeping Rudy stocked up with his favourites!
Kind regards,
Pawtato Team

Valorada con 5 estrellas sobre 5

all my dogs love Pawtato been a fan for…

all my dogs love Pawtato been a fan for a few years now three generations of very happy jack Russel do there tricks for them every night.

4 de marzo de 2026
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Respuesta de Pawtato

Three generations of Jack Russells doing tricks for Pawtato - that's absolutely brilliant! We love hearing that your dogs have been enjoying our treats for years. Thanks so much for being such a loyal customer!
Kind regards,
Pawtato Team

Valorada con 5 estrellas sobre 5

My dog enjoys eating pawtato chews

My dog enjoys eating pawtato chews, perhaps not hard enough as they eaten in minutes. Good price buying direct

19 de febrero de 2026
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Respuesta de Pawtato

So glad your dog is enjoying them! Some dogs do power through them quicker than others - it really depends on how determined a chewer they are. Thanks so much for ordering direct with us, we really appreciate your custom.

Kind regards,
Pawtato Team

Valorada con 5 estrellas sobre 5

I wanted to put my dog on grain free…

I wanted to put my dog on grain free diet chews as he is spoilt, found your website on Google and decided to get him the chews from you, he absolutely loves them all and there not expensive, around the same price in the shops

6 de febrero de 2026
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Respuesta de Pawtato

That's brilliant to hear - a spoilt dog with good taste! We're really glad you found us and that he's loving the chews. Thanks so much for choosing to order from us.

Kind regards,
Pawtato Team

Valorada con 1 estrellas sobre 5

Still waiting for my order to be…

Still waiting for my order to be delivered. Shipping address is my home address yet Royal Mail delivered to a collection point and according to customer services at Pawtato it's my responsibility to arrange re-delivery with Royal Mail as it's no longer Pawtato's problem as they have proof of delivery from the courier!!! What they don't tell you is there is a 40 minute waiting time for your call to be answered!

13 de febrero de 2026
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Respuesta de Pawtato

Thank you for your review. We'd like to provide clarity on this situation:
What happened:
- Your order was dispatched to your home address exactly as specified on your order
- Royal Mail (the courier) made the decision to deliver to a collection point rather than your door
- We have proof of delivery showing the parcel was successfully delivered by the courier

Our position:
Once a parcel is collected by the courier and dispatched to the correct address, delivery location decisions are made by the courier, not by us. This is not only standard practice across all online retailers, but is also clearly stated in our terms and conditions which you agreed to at the point of purchase. The resolution for courier delivery decisions lies between the customer and the courier.

What we offered:
- Clear information on how to contact Royal Mail to arrange redelivery or collection
- Multiple contact methods beyond phone (online chat, social media, website contact form) to avoid the 40-minute phone wait you mentioned
- An explanation that if we contact Royal Mail on your behalf, we face the same wait times and processes you do

What we could not do:
We cannot issue refunds or send replacement orders when a courier has delivered a parcel (even if not to your preferred location), as this would result in you receiving two orders at our expense for a courier's delivery decision.
Your parcel is available for collection and can be redelivered to your home address by contacting Royal Mail directly. We understand this is frustrating, but this is a courier issue rather than a Pawtato issue.
We're sorry you've had this experience with Royal Mail's delivery service.

Valorada con 5 estrellas sobre 5

Bert absolutely loves pawtato

Bert absolutely loves all of the pawtato chews.

2 de febrero de 2026
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Respuesta de Pawtato

Thank you so much for the 5-star review! We're absolutely thrilled to hear that Bert loves all of the Pawtato chews - sounds like he's a true Pawtato fan!

Thanks for choosing Pawtato and for being part of our community. Bert is clearly a pup with excellent taste!

Warm regards,
The Pawtato Team

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery. My dog loves the chews.

28 de noviembre de 2025
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Respuesta de Pawtato

Thank you so much for the lovely 5-star review!

We’re really happy to hear your order arrived quickly and - most importantly - that your dog loves the chews 🐾
Thanks again for your support!

Valorada con 5 estrellas sobre 5

Christmas treats

Easy to order,delivery time great.
Everything in individual packets.
Brilliant Christmas treats for our furbies

4 de diciembre de 2025
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Respuesta de Pawtato

Thank you so much for the lovely review! We’re really glad to hear everything arrived quickly and that your furbies are enjoying their Christmas treats. 🎄💚
We really appreciate your support!

Valorada con 5 estrellas sobre 5

My Great Dane/Irish Wolfhound x and…

My Great Dane/Irish Wolfhound x and black German Shepherd just love their Pawtato knots. They get 2 apiece at lunchtime and remind me if I'm running late and forget to give them their chews on time! Very good fast service and delivery. A good company to deal with.

28 de noviembre de 2025
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Respuesta de Pawtato

Thank you so much for your lovely review! We’re thrilled to hear your pups love their Pawtato Knots - it sounds like they know exactly when it’s treat time! 🐾💚 We really appreciate your support and are glad delivery has been fast and smooth for you.

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