PBShop.store Opiniones 

74
TrustScore: 2.5 sobre 5

2,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Seems to be a scam website?? I thought it was some weird dropshipping crap after a week had passed no news, but doesnt seem I will get my order at all ! Said sent via amazon... Why?? they ignore em... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered a book on August 13th, enquired on its status on August 22nd only to find that they cancelled the order, apparently unable to source the book. I can see it available on internet, more than o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am 66, I collect books on ancient history, I own many books, several of which I have purchased from PBShop.store Fairford, Glos. Every book has arrived in pristine condition, every book has been acc... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I was disgusted with the 'book' I received. At a cost of over $50 it is a poorly bound collection of smudged photocopied pages, some of which are illegible. There are pages missing and the pape... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Librería

Escrito por la empresa

The UK’s first fully virtual bookseller supplying readers around the world.


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

74 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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2,4

Todas las opiniones

(74)

8 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible experience with PBShop.store

Terrible experience with PBShop.store, who sell books on eBay. I ordered a £24 book that way and it never arrived. They said they shipped it, but it couldn't be tracked. They didn't communicate with me. In the end eBay had to intervene to ensure I was refunded. I would advise any buyers to be wary of their very poor customer service. I'm not the only one either - if you look at their negative feedback ratings on eBay there are 10s of them every month, mainly for non-delivery of orders.

29 de noviembre de 2023
Opinión espontánea
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Respuesta de PBShop.store

We are very sorry that you did not receive your order from us. Customer satisfaction is very important to us. A full refund has been initiated for you due to non-arrival, this should be credited to you shortly. Kindest Regards, PBShop.

Valorada con 5 estrellas sobre 5

Great experience

At PB Shop, I found a small stock of an otherwise sold out box set and ordered it right away.
The delivery time was as stated and the books were in great conditions!
Also, I reached out to the customer service with an enquiry, which they responded to quickly. Great experience at PB Shop.

18 de noviembre de 2023
Opinión espontánea
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Respuesta de PBShop.store

Thank you for your kind feedback! We are pleased to hear that you're happy with our service, and we hope to do business with you in the future. Kindest Regards, the team at PBShop.store.

Valorada con 1 estrellas sobre 5

Do not transmit any confidence

I tried to buy two books through Pbshop, first I had problems entering my address, but the worst was at the time of payment where I tried to buy through paypal and when I tried to verify the addresses and pay, already entered my paypal, I was redirected to the payment selection, and so all the time. It does not give me any confidence, I leave without buying anything and having entered payment information.

27 de septiembre de 2023
Opinión espontánea
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Respuesta de PBShop.store

We are very sorry to hear you were unable to complete your order. I have raised this with our tech team at the highest priority to review.

Valorada con 3 estrellas sobre 5

PBShop.store… book description incorrect

I purchased a book from PBShop.store through Abe Books the book was listed as HARDBACK. The book arrived and was a PAPERBACK. After telling them about the issue, they told me the order was correct and if I wanted I could send the copy I received back. Update: ABEbooks after corresponding with me refunded the purchase price.

7 de septiembre de 2023
Opinión espontánea
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Respuesta de PBShop.store

Hello, We are very sorry to hear you've had a bad experience. We have sent a request for further information so that we can investigate this for you and find a better resolution.

Valorada con 5 estrellas sobre 5

I was a bit skeptical at first when I…

I was a bit skeptical at first when I saw how cheap they were but, they arrived pretty quickly and in great condition. Glad I tried them out and will buy here again.

10/10 would recommend

4 de julio de 2023
Opinión espontánea
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Respuesta de PBShop.store

We love that you love our prices!! Thank you for shopping with us, we look forward to your next order. From us all at PBShop.Store :)

Valorada con 1 estrellas sobre 5

Never believe them

First of all, they are not professional , I could not receive the whole refund . Second , they could not gave me the tracking number that could confirm they have send the parcel . A bad , terrible and so disgusting experience with them . Never trust them !

27 de mayo de 2023
Opinión espontánea
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Respuesta de PBShop.store

Hello, we have tried the "Find Reviewer" option to find your information so that we may assist. We really want to help you but are unable to without your contact information.
We ask you kindly call us on 01285 712 917 to speak to our team, alternatively, please email help@pbshop.store

Valorada con 5 estrellas sobre 5

Recommend because of the bargain

Found manga for great prices, it almost seemed too good to be true, but all items were received in great condition with free delivery. Bought a few times and found it to be a reliable seller with absolute bargains :)

14 de junio de 2023
Opinión espontánea
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Respuesta de PBShop.store

We are so pleased you love our prices! We pride ourselves on offering great value items :) Thank you for your wonderful feedback, from the whole team at PBShop.Store

Valorada con 5 estrellas sobre 5

Customer service are amazing

I never heard of this company before but they had a book I wanted cheaper than anywhere else and reviews on trust pilot was good so gave them a shot.
I had an issue with the condition of the order after it arrived but the customer service went above and beyond what I would have expected and cannot fault them at all. I would highly recommend and looking at other reviews on here my issue was an isolated issue.

Thank you very much and would highly recommend them.

12 de junio de 2023
Opinión espontánea
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Respuesta de PBShop.store

We are so pleased you love our price and our service :) Thank you for your wonderful feedback, from the whole team at PBShop.Store

Valorada con 1 estrellas sobre 5

I paid an order in the day 27th of May…

I paid an order in the day 27th of May in this store in Ebay , but until today , i could not receive it , i ask them a lot of times , they do not responde , i never trust them .
I do not receive the whole refund ! It is so ridiculous !

27 de mayo de 2023
Opinión espontánea
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Respuesta de PBShop.store

Hello Niki, we apologise that your order failed to arrive and for the obvious disappointment this failed delivery has caused. Our Customer Service Team are available Monday to Friday, 9am till 5:30pm. I can see they have responded to your email and ensured you've been issued a full refund.

Valorada con 5 estrellas sobre 5

Fantastic experience

Ordered the first box set for Tokyo Ghoul as they had the best price I could find, which made me a bit suspicious at first. My order came on the earliest day of the delivery timeframe (excluding the first day being a bank holiday) and it came really well packaged. I was really impressed tbh and will more than likely be ordering from here again. One thing I will add is that delivery can take a bit longer than if you were to order from somewhere else, however it is well justified as the price is usually much lower than other websites and their carbon footprint is reduced due to the way they Manage stock.

30 de mayo de 2023
Opinión espontánea
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Respuesta de PBShop.store

Thank you so much for your wonderful feedback! We are so pleased that you love our pricing :) Looking forward to your next order. From us all at PBShop.Store

Valorada con 5 estrellas sobre 5

Good price and customer service

Their customer service has been very understanding and helpful and I've been very satisfied with the quality of the books and shipping. Even the delivery dates shown on the page are often less than estimated at first. At least when importing to Germany the delivery usually takes about a week and a half.

23 de mayo de 2023
Opinión espontánea
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Respuesta de PBShop.store

Thank you so much for choosing to shop with us! We really appreciate your lovely feedback - from us all at PBShop.Store

Valorada con 1 estrellas sobre 5

DELAYED PARCEL AFTER 8days

Good evening.
I placed an order for NCLEX Saunders textbook via Amazon since on the 02.05.2023 of this month, which says it will be delivered on the 09.05.2023. It wasn’t delivered as stated and only for me to lodged a complaint on Amazon and got a response that it was just shipped out yesterday with yodel and to wait until I receive it, without a specified date. However after tracking my parcel on Yodel this evening it shows on their page that package is still with seller. So I am reaching out since it hasn’t been sent after more than a week and no specified day of delivery I hereby request for a refund and cancellation of the order.

Since the purpose I am about to purchase can not be met.

I am very much disappointed and displeased with your services.

10 de mayo de 2023
Opinión espontánea
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Respuesta de PBShop.store

I am very sorry that your item did not arrive in time. I have spoken to our Customer Service Team and we are working with you to resolve this. I hope we can turn this around for you.

Valorada con 5 estrellas sobre 5

Probably the lowest prices in GB.

Probably the lowest prices in Great Britain. Excellent customer service and always happy to help. Highly recommended. The website could use some upgrades and tracking of orders could be better but the make up for it with amazing customer service.

5 de mayo de 2023
Opinión espontánea
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Respuesta de PBShop.store

We are so pleased you loved our service. From the whole team at Pbshop.store - THANK YOU!

Valorada con 5 estrellas sobre 5

Great Prices and Great Service!

Great Prices! Great Packaging! And Great Customer Service Above All! I could not recommended this site enough! This is my go to shop to buy books. They have cheap prices of in-print books that as far as I’ve seen are unbeatable! I regret not buying from this site earlier. Previously I bought from Speedyhen and thought that was it in terms of prices but was fortunately mistaken.

3 de mayo de 2023
Opinión espontánea
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Respuesta de PBShop.store

Wow! What lovely words. We are so pleased to welcome you to the Pbshop.store way of book buying :) We always aim to offer our best possible price to ensure books are always affordable. Thank you from all of the team at Pbshop.Store

Valorada con 5 estrellas sobre 5

Underrated

Bought Tokyo Ghoul Box Set at £30 less than I could find anywhere else, reviews seemed legit and so I took the gamble (as I'd never seen this store before). Arrived super quick! While the window of delivery was 10 days, it arrived on the first possible day! Fast (and free) postage and a great price, definitely recommend.

21 de marzo de 2023
Opinión espontánea
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Respuesta de PBShop.store

We are so pleased you took a chance on us! A huge thanks for your lovely feedback from us all at PBShop.Store

Valorada con 5 estrellas sobre 5

Customer service is simply exemplary

Customer service is simply exemplary! Perfect in every respect, I phoned the company and was greeted by an incredibly warm and friendly enthusiastic lady who was totally committed to providing the absolute best standards of customer service. She chased up the matter I phoned up about and phoned me back to fully resolve the issue. The book I ordered was the best price available and arrived carefully boxed in perfect condition. Perfect service in every respect.

4 de febrero de 2023
Opinión espontánea
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Respuesta de PBShop.store

Wow! Such kind words :) we thank you so much for your order and for your wonderful feedback. From us all at PBShop.Store :)

Valorada con 5 estrellas sobre 5

Very nice!

It was very fast! Cheaper and the staff was very helpful!

15 de febrero de 2023
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Respuesta de PBShop.store

Thank you so much from us all for your lovely feedback :) We are big fans of our team too :D

Valorada con 5 estrellas sobre 5

I had a great shopping experience and…

I had a great shopping experience and the book was awesome! I definitely recommend it! Quick and easy. Might come back.

15 de febrero de 2023
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Respuesta de PBShop.store

We are so glad enjoyed your shopping experience and that you love your new read :) Thank you for your great feedback, from us all at PBShop.Store

Valorada con 5 estrellas sobre 5

Just very easy to order Awesome website and…

Just very easy to order on website and was kept informed throughout despatch etc A1 all round .

1 de febrero de 2023
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Respuesta de PBShop.store

We are so glad enjoyed your shopping experience! Thank you for your great feedback, from us all at PBShop.Store

Valorada con 5 estrellas sobre 5

Wide range, cheap prices!

They offer very cheap prices compared to similar online bookstores and offer great customer service, all in all, a very good bookstore.

23 de febrero de 2023
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Respuesta de PBShop.store

We are so glad you love our prices and service! Thank you for your very lovely feedback, from us all at PBShop.Store

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