Terrible company
Terrible company. I sent shampoo in air cargo which are not flammable. A lady booked delivery and she never mentioned what to put inside but I was already careful not to put any inflammable items. A man called me from the Airport around 08:30pm and started to insult me for sending Shampoos. In a very rude abusive way, he said I am throwing your stuff in the bin. I said bring it back don't tak my parcel if it prohibited. He said you will pay £1000 fine speak to your Wakeel(Lawyer), all in Urdu. He hanged up the phone without even allowing me to talk. Extremely abusive and rude asian male staff! DONOT use their service! I wonder how they managed to take my parcel to airport just within hrs of collection from my home. They should scan items before they pick up. I was frightened as if I have done something wrong. Pathetic service!
Just two weeks ago I sent 2 kg parcel through Royal Mail which contains 6 lipstick, lip-pencils and nail paints, Face masks for my sisters and family. All delivered in 5 days. Perfectly good condition. PDC Charged for a sac £4 where as lady said if u pack boxs it is free. You really need to tell you Men to respect women as this is UK not Pakistan where they can abuse people and threaten them to go the Lawyer!! handling charges include packing! £7 per kg and worst service. Fast Cargo is cheap and best service. They took my iron board for £15 to Pakistan. They don’t charge for bags. Never look back to PDC!
These are ur terms and conditions on website:
Air Cargo
£6 per kg (15 kg min.) - (No Handling charges) -
Our driver will pack in large sack/bag (charge £4) weight & seal in your home
Just keep your stuff ready in bin bags small boxes or suitcases in front room -
Send anything except perfumes, body spray, electric items and take off the price tags
Sending Parcels to Pakistan which consist personal belongings only, no commercial quantity is allowed
None of my items are prohibited. If my items were prohibited you could leave them and send the rest.
There are many companies out there who quoted me £4.5kg (It’s not only PDC in the UK who provides this service) but PDC said they can collect next day so I booked on Wednesday, waiting all day Thursday nobody came in to collect. Friday morning 09:00am the driver called for collection. No time slot was given in advance!
You can’t run a business by threatening customers! It does not work here in UK!
Sending random stuff to the family is smuggling!!!!
Why dont u mention Short bread, hand gloves, hair clips, headbands and earnings were there too (one each). We like Tony and guy shampoo and it is not available in Pak so I am sending it to my family. We are free to send these items if quantity was an issue you could just simply not send it. You can’t throw my stuff away. Now your parcel is still here as you said leaving Wednesday. I would like it back. I don’t want to send it.
17 de diciembre de 2021
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