Peep Eyewear Opiniones 

298
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The customer service with Peep was exceptional. Jo and Chris were so helpful. I initially ordered four pairs of specs to try on at home, and none were quite right for me, so I sent them back with a re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Slight error on the return of my glasses and my immediate thought wasn’t too pleasant. That soon changed though with the first class customer service I received. The issue is now resolved and I’m now... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service. After having some YSL sunglasses repaired with a broken hinge I thought I would see if they could repair my vintage Miu Miu sunglasses which were horribly scratched on the lenses.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really happy with the service. My glasses frame got badly skewed after an accident, and I honestly thought they were beyond repair. The repair only took a couple of days and the glasses now fit and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de gafas
  2. Centro oftalmológico
  3. Tienda de accesorios de moda
  4. Fabricante de artículos ópticos
  5. Óptica
  6. Tienda de gafas de sol

Escrito por la empresa

Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

298 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(298)

57 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A great small company

Couldn’t be happier. Great speedy service, excellent communication and brilliant repair. Thanks for reuniting me with my favourite sunglasses at half the price quoted by Ray Ban.

10 de octubre de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thanks so much, — that’s lovely to hear! We’re so glad we could bring your favourite sunglasses back to life (and save you a fair bit too!). Thanks again for choosing Peep.

– Chris & Jo

Valorada con 5 estrellas sobre 5

Absolutely amazing

Absolutely amazing. So pleased I had my glasses repaired. So easy, very reasonable cost, fast turnaround and the glasses are like new - thank you.

4 de octubre de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thanks so much for the lovely review! 😊
We’re really glad to hear you’re happy with how your glasses turned out — we love giving favourite frames a new lease of life.

Thanks again for choosing Peep!
Chris & Jo

Valorada con 5 estrellas sobre 5

Great service and communication was…

Great service and communication was excellent.
Sorted out the broken hinge really easily. Can’t recommend highly enough!

1 de octubre de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thanks so much for the kind words! We’re really pleased we could get your hinge sorted quickly and that you’re happy with the service. Great communication works both ways, so thank you for making it easy for us too 🙂

Best wishes,
Chris & Jo
Peep Eyewear

Valorada con 5 estrellas sobre 5

Best option for FL-41 lenses.

Best option for FL-41 lenses in the UK. Really affordable and allows you to reuse your frames easily. Great customer service.

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

That’s brilliant to hear — thank you! 🙌
We’re all about keeping FL-41 affordable and letting you reuse the frames you love. If your prescription changes or you fancy another pair down the line, just give us a shout — we’ll be happy to help.

— Chris & Jo, Peep Eyewear

Valorada con 5 estrellas sobre 5

ABSOLUTELY AMAZING SERVICE FROM LOCAL…

ABSOLUTELY AMAZING SERVICE FROM LOCAL BUSINESS!
After my boyfriend stood on my favourite sunglasses and snapped them after I lovingly looked after them for 5 years I lost my mind. I was told by other glasses repairs companies, as well as Moncler repairs themselves that the glasses were beyond repair. So I contacted Peep Eyewear with a couple of photos of the damage shown below as I have had these sunglasses for 5 years and I love them so much and didn't want them to go in the bin . Chris contacted me with 2 repair options as well as reapply the old emblem from the broken arm onto a new arm. It took him 2 weeks to complete and they look absolutely amazing. You would never be able to tell they have been repaired.Big thank you to Chris who repaired them for me REPAIR, REPAIR, REPAIR CHOOSE PEEP EYEWEAR!:)

16 de agosto de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thank you so much for your amazing review! We’re really glad we could bring your sunglasses back to life — especially after you’d been told they couldn’t be repaired. It’s always a pleasure saving a much-loved pair and giving them many more years of wear.

Thanks again for trusting us with them — and for spreading the word about repairs instead of the bin.

Best wishes,
Chris & Jo

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service! Perfect repair and so speedy! Really friendly and helpful service - I'm so glad I I've found them and will be using them again.

19 de septiembre de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thank you so much for your lovely feedback! We’re really glad we could get your glasses repaired quickly and that you’re happy with the service. We’ll be here whenever you need us again.

Best wishes,
Chris & Jo

Valorada con 5 estrellas sobre 5

Great company. Great job.

Had some old but loved frames polished, straightened and reglazed. Now they’re as good as new. A lovely job done by lovely, very helpful people. Simple to navigate order process and great communication throughout. Thoroughly recommend.

5 de septiembre de 2025
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Respuesta de Peep Eyewear

Thanks so much for your kind words — we’re really pleased to hear your frames have come back feeling as good as new. It’s always a pleasure bringing much-loved glasses back to life, and we really appreciate you recommending us.

Best wishes,
Chris & Jo

Valorada con 4 estrellas sobre 5

Good new glasses

My new glasses were well made

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Hi Anne,

Thank you so much for your kind words — we’re really pleased you’re happy with your new glasses.

Best wishes,
Chris & Jo
Peep Eyewear

Valorada con 5 estrellas sobre 5

Just got my new frames! Highly recommend. :)

I have ordered 4 pairs of frames with prescription lenses now and couldn't be more satisfied with the service over the years. Wonderful company, wonderful customer service, great selection of unique frames you wouldn't be able to find with Warby Parker or other leading brands. I love Peep Eyewear!

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Hi Ruby,

Thank you so much for your kind words and for being such a loyal customer over the years! We’re delighted to hear you’re enjoying your new frames and that you’ve found some truly unique pairs with us. It really means a lot to know our service and collection stand out for you.

Best wishes,
Chris & Jo

Valorada con 5 estrellas sobre 5

Skilled, Honest, and Professional Eyewear Repair

I recently discovered Peep Eyewear while searching for a company to repair the metal frame on my luxury sunglasses. For context, I had already tried several high-end stores, including Louis Vuitton (who told me the repair was impossible), Selfridges (specialists in eyewear, but they refused the job), and multiple other boutiques around London.
The only place willing to take on the repair was Peep. At first, I wasn’t fully satisfied with the paint finish and raised this with the team via WhatsApp. They were very understanding and agreed that some paint needed redoing for a better match. After this adjustment, the result was outstanding — my sunglasses look brand new, and I couldn’t be happier.
Highly recommend their professionalism and craftsmanship!

31 de agosto de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thank you so much for taking the time to share your experience! We’re really pleased we could help bring your sunglasses back to life, especially after you’d already tried the big-name boutiques.

We always want our repairs to be spot on, so we really appreciate you raising the paint match with us — and we’re glad we could make the adjustment and get them looking brand new for you.

Your recommendation means a lot, and it’s great to hear you’re happy with both the result and our service.

Best wishes,
Chris & Jo – Peep Eyewear

Valorada con 5 estrellas sobre 5

Excellent repair service

Peep Eyewear provided excellent service - needed both hinges fixed on my glasses, and they came back fixed and in great condition. Speedy communication for any queries - would recommend!

13 de agosto de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thank you so much for the lovely review! We’re really happy to hear both hinges are now solid and your glasses came back in great condition. Keeping you updated quickly is important to us, so it’s great to know the communication helped.

If you ever need a quick tweak or clean, just pop them back to us and we’ll sort it. Thanks again for the recommendation!

Best wishes,
Chris & Jo – Peep Eyewear

Valorada con 5 estrellas sobre 5

Peep Eyewear are absolutely brilliant

Peep Eyewear are absolutely brilliant. I love my new glasses, and the fact that they’re unique & saving waste is even better. My glasses arrived quickly and their customer service is also excellent; they were quick to respond and personable. I’ll keep coming back and recommend to everyone!

24 de julio de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thank you so much for such a wonderful review! We’re thrilled you love your new frames — and even happier that the uniqueness and sustainability side mean something to you too. Great to know the speedy delivery and friendly support hit the mark. We’ll be here whenever you need us, and really appreciate you recommending us on.

— Chris & Jo, Peep Eyewear 👓🌿

Valorada con 5 estrellas sobre 5

Fantastic customer support and repairs

Great sunglasses, lots of variety and fun in their collection. And so so helpful - I have broken my glasses twice in a year or so and they've been wonderfully responsive and helpful, getting me back in working glasses every time. Thank you!

21 de agosto de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thank you so much, Emily! We’re really glad we could help get your glasses back up and running each time — things happen, and it’s always a pleasure to sort them out for you. Thanks also for the lovely words about our collection, that means a lot.

Best wishes,
Chris & Jo

Valorada con 5 estrellas sobre 5

Best experience and stunning craftsmanship

Honestly, Chris and Jo are legends. Chris answered my many, many questions pre sending in my beloved MiuMiu Sunglasses and they have just come back looking better than even new. Could not recommend Peep Eyewear enough!

20 de agosto de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Wow — thank you so much for such a lovely review! We’re really glad we could help with your MiuMiu sunglasses and that you’re so happy with how they’ve turned out.

It was no trouble at all answering your questions — we know how much these frames mean to people, and it’s always worth making sure you feel confident before sending them in.

Thanks again for the recommendation — it honestly means the world!

Best wishes,
Chris & Jo

Valorada con 5 estrellas sobre 5

New Reader Lenses

Service was excellent as usual. Took a little longer than usual due to technical issues. Was kept upto date. Was advised re lenses what would be best for my needs.
Would thoroughly recommend as a services not available at most opticians.

15 de julio de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thanks so much for taking the time to leave us a review — we really appreciate it!

I’m glad we could guide you on the lenses and get everything spot on for your needs. Sorry again for the little delay with the technical hiccup, but I’m really pleased we kept you in the loop and got there in the end.

It means a lot that you’d recommend us, especially as you say it’s a service not available at most opticians — that’s exactly what we love to offer.

Best wishes,
Chris & Jo

Valorada con 5 estrellas sobre 5

The frames now look like brand new.

Peep Eyewear brought my Givenchy eyeglass frames back to life. They were very worn out, with stains, discoloration, and many scratches. I asked for a matte finish, as they were originally glossy. The result of their work is amazing; the frames look brand new, the matte finish is perfectly and evenly applied, and all the scratches are gone. Overall, I like them even more now than when they were brand new. I'll also add that the screws and arms of the frames are like new, and everything is perfectly tightened. Holding these glasses in my hand, it feels like I just bought a completely new pair. Thank you once again, Peep Eyewear—I highly recommend them. It’s worth trusting them.

8 de agosto de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thank you so much for such a thoughtful review! We’re really pleased to hear how happy you are with the restoration, and that the matte finish has given your Givenchy frames a whole new lease of life. It’s always rewarding to bring a favourite pair back to “better than new,” and we’re delighted they feel that way for you. Thanks again for trusting us with them and for recommending us — it means a lot.

Best wishes,
Chris & Jo

Valorada con 5 estrellas sobre 5

Words cannot express my gratitude for…

Words cannot express my gratitude for Peep Eyewear skilled and professional help and service. Two of my vintage sun glasses were altered and repurposed as optical frames, new lenses fitted and all together mailed back to me. Fabulous! I cannot recommend Peep Eyewear enough.

21 de agosto de 2024
Opinión espontánea
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Respuesta de Peep Eyewear

Thank you so much for your wonderful words — we’re so pleased you’re happy with how your vintage sunglasses have been transformed. It’s always a treat to give favourite frames a new lease of life, and we’re thrilled you’re enjoying them.

Best wishes,
Chris & Jo
Peep Eyewear

Valorada con 5 estrellas sobre 5

They made a pair of glasses from photos…

They made a pair of glasses from photos of a pair that were custom made for me in Chicago.

I knew it was a tall order - but never expected how good they would turn out. Not 100% exactly the same of course but so close, and the essence of the glasses was captured.

Brilliant service from Chris at Peep. Great communication, honestly I can’t fault the experience in any way.

1 de junio de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thank you so much for your lovely words — it honestly means the world to hear that. Recreating a pair from just photos (especially something custom-made!) is always a challenge, so I’m thrilled to know we came close and that the essence of your original glasses came through.

It was a real pleasure working with you, and I’m so glad the experience felt smooth and positive from start to finish. If you ever need anything adjusting or fancy another bespoke pair in future, you know where I am!

All the very best,
Chris

Valorada con 5 estrellas sobre 5

Reliable and professional

Chris was amazing! He helped me every step of the way. I wanted personalised non prescription tinted sunglasses with no idea how to go about it. He was very supportive and helped me until I was satisfied with the product all within the time frame I gave from the beginning.

26 de junio de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Thank you so much for your kind words! It was an absolute pleasure helping you create the perfect pair of personalised sunglasses — I’m really glad we got everything just how you wanted (and on time too!).

If you ever need anything else or fancy another pair in a new colour, you know where to find us!

Best wishes,
Chris

Valorada con 5 estrellas sobre 5

Superlative service!

As Debbie Harry sang, Picture This: Three years ago I bought two pairs of Viktor & Rolf frames from Specsavers and had them fitted with my prescription. Bizarrely, one pair vanished two weeks ago. How this happened remains a mystery. I contacted Specsavers who told me that the frames are discontinued. I moaned about this to a pal in the USA who loves shopping and searching online. I have no patience for either of those pastimes. To my immense surprise he e-mailed me that he had found a pair of 'my' frames on Peep Eyewear, and sent me the link. Five minutes later I had bought them - and today they arrived via 48 hours tracked Royal Mail. Excellently packaged, and in a kooky triangular spectacles box. I am beyond delighted and wanted the world to know how impressed I am with Jo and the team at Peep Eyewear. I shall be a returning customer without doubt. Thank you!

23 de junio de 2025
Opinión espontánea
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Respuesta de Peep Eyewear

Hi Simon,

What a brilliant review — thank you so much! We absolutely loved reading your story (and the Debbie Harry reference had us smiling right away 🎶).

We’re so glad your friend’s online detective work led you to us, and even more thrilled that we had your Viktor & Rolf frames ready and waiting. It’s always a bit of magic when the stars align like that — and even better when they land safely in a kooky triangular box!

Thanks again for taking the time to share such kind words — it truly means the world to us. We’ll look forward to welcoming you back whenever the next treasure hunt begins.

Best wishes,

Chris & Jo

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