Ellie was very patient, helpful, polite and made me feel at ease even though I was feeling embarrassed about not understanding what I needed to do. Amazing customer care and a delight to talk to.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Ellie was very patient, helpful, polite and made me feel at ease even though I was feeling embarrassed about not understanding what I needed to do. Amazing customer care and a delight to talk to.... Ver más
La empresa ha respondido
Had to call regarding verifying who I was. I didn't know how to get statements from my Monzo bank. Natalie was brilliant very friendly & talked me through how to do it, sent it straight away, Natalie... Ver más
La empresa ha respondido
The team very quickly found a pension i stopped paying into in 1988. since then they have advised, sent relevent information. They are thorough in making sure independant advice has been taken apa... Ver más
La empresa ha respondido
PenisonApp is a great company that take the stress and hassle of combining all your pensions into one account. Therfore making it easier to track and manage. Everyone who has helped me shows great u... Ver más
La empresa ha respondido
Pension App automatically finds your pensions and transfers them into a new pension plan. One that you can keep track of. With pensions, your capital is at risk. Convenient • Setup in minutes providing minimal information. • Get updates on the tracing and transfer process via the app. • View your pension balance at any time. • Internal fund switching.
Riverside, Mountbatten Way, CW12 1DY, Congleton, Reino Unido
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Dealt with Jack H. Extremely helpful and very efficient. Hopefully will all be resolved quickly

Respuesta de Pension App
My experience with Ellie was more than satisfying because the agent was efficient with high level of knowledge and understanding on all relevant issues.
Many Thanks
Celestino

Respuesta de Pension App
Elli was amazing helped me with everything first time

Respuesta de Pension App
Since dealing with pension app I have had a smooth easy process , this would all be down to Natalie , thankyou very much .
David Treasure

Respuesta de Pension App
I spoke to Natalie today,what a charming lady,made me feel totally at ease,explained everything to me,cuz i don't know anything about pensions,but she explained everything in perfect English, and i ended the call more postive and knowledgeable, then when i started the call, dont let her go,Natalie is a diamond, Thankyou for everything 😀

Respuesta de Pension App
I talk to millie this morning .she was great & understanding very very helpful. Great to talk with
Thanks terry

Respuesta de Pension App
Just spoken to natalie what a very helpful lady helped me so much couldnt do enough to help me in every way thank you

Respuesta de Pension App
Bethan & Millie are fantastic in there respective roles. The services are second to none.
Very informative and supportive with my queries.
Keep it up!
Steve Sterling

Respuesta de Pension App
I’m not very good with technology but jack had. A lot of patience and understanding put me at ease with his help was able to conpleat on line what was needed while guiding me on the phone

Respuesta de Pension App
Very helpful company in tracing my old pensions and switching to new service very happy

Respuesta de Pension App
Natalie was very understanding and listened to what i was saying . She was very heloful when i was talking and reassured me. Thank you Natalie.

Respuesta de Pension App
Dealt with Natalie this afternoon. What a lovely person she is. She was friendly, professional, efficient and knowledgeable. A great asset to your team!

Respuesta de Pension App
Unable to log in as the password reset option doesn't work after 4 attempts of contacting the support team for help.

Respuesta de Pension App
Millie was very polite and easy to talk to and explained everything very clearly which made me at ease.

Respuesta de Pension App
An excellent service as always and my experience with Natalie yesterday was every bit the high standard I always get with these guys

Respuesta de Pension App
The team very quickly found a pension i stopped paying into in 1988. since then they have advised, sent relevent information.
They are thorough in making sure independant advice has been taken apart from theirs.
They have set up my account so i can recieve money from this pension on a regular basis. I would not have found this pension without the Pension App, which BTW shows you daily update on your pension performance.
The team have always been quick to reply to emails, and have been kind and courteous thoughout.

Respuesta de Pension App
The Staff are 1st Class and Natalie is a star 🌟 I wish all companies were this pleasant to deal with !!!

Respuesta de Pension App
Awesome always there to help and sort things out especially Ellie big thanks to her

Respuesta de Pension App
No hassle. Keeps in regular contact. Advises where appropriate. Followed through and gave me back my missing pensions

Respuesta de Pension App
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.