We bought our first Pepe garden table and chairs about 25 years ago and they are still going strong - despite being left outside in Scottish weather. We returned recently to buy anther 2 chairs and ag... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It is very comfortable and long lasting furniture. All staff very helpful including the delivery company. Easy to assemble and helpful advice for maintenance.
Ordered our cushions for our Elli chairs whilst at Hampton Court Palace Flower Festival, we were helped greatly by Carmen, easy to order, delivered in perfect packaging when promised. We have bought m... Ver más
La empresa ha respondido
Prompt delivery & good customer service when we purchased a replacement canopy for our Lilli swing seat. Only minor quibble is that the new mesh canopies don't keep the sun off as much as the old vers... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Pepe Garden Furniture
Escrito por la empresa
We are a British family owned company, established in 1988, since when we have evolved as designers, manufacturers and direct retailers of our range of quality wooden garden furniture. Our established and well received range of wooden garden furniture includes two and three seat garden swings (or hammocks), garden chairs (including rocking chairs), benches and other seating, along with sunbeds and recliners, plus tables and chairs sets.
For over thirty five years we have appeared at the major gardening exhibitions, of which the Chelsea Flower Show is the highlight. In all we attend some thirty shows a year making nearly one hundred show days. Our direct retail model, reduces costs in the supply chain, enabling us to provide our high quality garden furniture at an affordable price. Pepe Garden products are available directly from us at shows, through our showroom, or through this website.
Nearly thirty per cent of orders are repeat orders to existing customers adding to their range, or recommendations from friends and family. We are now beginning to receive second generation orders from purchasers who enjoyed our swings and other pieces as children themselves. See also some testimonials from happy customers. As well as our many family customers, we are favoured suppliers to major care home groups including BUPA and Four Seasons. We regularly supply public bodies including the National Trust, the Ministry of Defence, British Waterways and the NHS. If you would like to set up a trade account, for online ordering in a B2B environment please see our Trade Accounts page.
Most recently, in early 2020, we have moved to South Devon, where we have now opened a dedicated showroom, alongside our new warehouse and office space. You are welcome to visit us throughout the year.
For over thirty five years we have appeared at the major gardening exhibitions, of which the Chelsea Flower Show is the highlight. In all we attend some thirty shows a year making nearly one hundred show days. Our direct retail model, reduces costs in the supply chain, enabling us to provide our high quality garden furniture at an affordable price. Pepe Garden products are available directly from us at shows, through our showroom, or through this website.
Nearly thirty per cent of orders are repeat orders to existing customers adding to their range, or recommendations from friends and family. We are now beginning to receive second generation orders from purchasers who enjoyed our swings and other pieces as children themselves. See also some testimonials from happy customers. As well as our many family customers, we are favoured suppliers to major care home groups including BUPA and Four Seasons. We regularly supply public bodies including the National Trust, the Ministry of Defence, British Waterways and the NHS. If you would like to set up a trade account, for online ordering in a B2B environment please see our Trade Accounts page.
Most recently, in early 2020, we have moved to South Devon, where we have now opened a dedicated showroom, alongside our new warehouse and office space. You are welcome to visit us throughout the year.
Información de contacto
Unit 9 Halwell Business Park, TQ9 7LQ, Totnes, Reino Unido
- 01803229980
- info@pepegarden.co.uk
- pepegarden.co.uk
4,8
Excelente
501 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great company with quick response…
Great company with very quick response time. We had a couple of delivery problems and they dealt with everything so well and we love the product.
17 de abril de 2024
Respuesta de Pepe Garden Furniture
Thank you Joanna, So pleased to have sorted things for you.
It was good to phone my order
It was good to phone my order, answered straight away and delivered within two days .I am not a confident lap top user and find talking to someone much easier,the person on the other end very helpful . Thank
17 de abril de 2024
Respuesta de Pepe Garden Furniture
Thank you Judith It was a pleasure to talk with you.
Very friendly and efficient service
17 de abril de 2024
Respuesta de Pepe Garden Furniture
Thank you, The team will appreciate your kind words
Efficient and easy
9 de abril de 2024
Respuesta de Pepe Garden Furniture
Thank you for your 5 star review
Beautiful, quality garden chair
I got the Adirondack chair with the footrest and a small table. Beautiful piece, sturdy and quality wood. Looks great in my garden. Prompt delivery, sooner than expected.
15 de abril de 2024
Respuesta de Pepe Garden Furniture
Thank you, We are delighted that your Adirondack chair and table fit so well in your garden.
Refurbishing a lilli Two seat swing
I have an old lilli two seat swing which was looking a bit neglected so we decided to spruce it up with new chains and a good clean and oil which we purchased from Pepe garden Furniture company. The assistant couldn’t be more helpful when we rang ( we couldn’t find the replacement chains on the website)
He even FaceTimed us so we could show him exactly what we needed.
Sorry I can’t remember his and his colleagues name but they were super helpful and I would definitely use the company again.
15 de abril de 2024
Respuesta de Pepe Garden Furniture
Thank You for your kind words, Joe and Fred were delighted to help get your swing all spruced up and ready for the summer.
Respuesta de Pepe Garden Furniture
Thank You for your review
Beautiful garden furniture and fanastic customer service
The furniture is great quality and looks fantastic in my garden. It is made out of beautiful wood and you can see that it will last. But best of all was the customer service. They go out of their way to help, are really quick to respond and to give advice. I won't go anywhere else for garden furniture and would highly recommend Pepe.
18 de abril de 2024
Opinión espontánea
Respuesta de Pepe Garden Furniture
Thank you Jenny, your kind words mean everything to the team here at Pepe
Very helpful on the phone
Very helpful on the phone. The item I ordered was despatched immediately and arrived when promised.
2 de abril de 2024
Respuesta de Pepe Garden Furniture
Thank you Anne
Quick delivery
26 de marzo de 2024
Respuesta de Pepe Garden Furniture
Thank you Steve for leaving us a 5 star review
I LOVE Pepe Garden products
I LOVE Pepe Garden products - I have had my Lilli 2 seater swing for over 15 years now and it's still going strong. I recently replaced the canopy (the old one gave me good service for many years)
18 de marzo de 2024
Respuesta de Pepe Garden Furniture
Thank you Robert and Phyllis, we are delighted that you have had such pleasure from your Lilli swing.
Respuesta de Pepe Garden Furniture
Thank you for your review, so delighted that you love our furniture.
Rocking chair. eEasy to assemble but it would be good…
Easy to assemble but it would be good if the preservative was applied before shipping
. Still waiting for a dry day above 5 degrees.
7 de marzo de 2024
Respuesta de Pepe Garden Furniture
Thank you David, your review is very important to us.
Order got lost by courier had to chase…
Order got lost by courier had to chase Pepe for the delivery, poor service from courier not Pepe took a week to sort.
5 de marzo de 2024
Respuesta de Pepe Garden Furniture
Thank you for your review, we are so sorry that the courier failed us and you, but so pleased to have got it all resolved for you.
Respuesta de Pepe Garden Furniture
Thank you for your kind words.
Always prompt service
Always prompt service. Goods well packaged and arrived in good condition.
29 de febrero de 2024
Respuesta de Pepe Garden Furniture
Thank you for your 5 star review, your review is very important to us.
Excellent service via phone and parcel…
Excellent service via phone and parcel arrived next day.
21 de febrero de 2024
Respuesta de Pepe Garden Furniture
Thank you for your 5 star review, so pleased that we were able to so efficient.
Happy customer
Very efficient and professional staff, when there was a slight problem with the order they rang to inform me, all went very smoothly after that. I'm very pleased with my purchase.
13 de febrero de 2024
Respuesta de Pepe Garden Furniture
Thank you Louise, Your kind words are much appreciated.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.