Good quality and good price. Nice padding for comfort in fabric car kennel and would recommend. My dog likes it and has little snoozes on it as it’s still in my home.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Brilliant company to use. My pets food arrived quickly and well packaged. Unlike a previous seller who actually packed the 20kg bag of food into a box. The box was impossible to lift! Percys Pets... Ver más
Thank you for such superb service, super fast delivery and amazing prices, I will be back for more soon.
I purchased one of Percy Pets dog beds after taking our dog away on holiday staying at a hotel that supplied the Percy Pet dog bed for us, our little dog absolutely loved it, after a day out she could... Ver más
Información sobre la empresa
Escrito por la empresa
Welcome to Percy’s Pet Products - Pet, Equestrian and Farm Supply Store! Based in Manchester we are a small family run business who offer you a wide range of products in stock and ready to be despatched.
Información de contacto
37 Kingsdale Road, M34 6PZ, Manchester, Reino Unido
- contact@percyspetproducts.co.uk
- percyspetproducts.co.uk
4,6
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Got the Labrador seal of approval!As soon as we opened the parcel and…
As soon as we opened the parcel and laid the bed on the floor our lab laid on it and went to sleep. Say no more!
1 de febrero de 2026
A great product
A very quick service. Got emails on progress very pleased
My horse loves the buckets
29 de enero de 2026
Easy to order
Easy to order, fully updated when delivery on the way. Quick delivery too.
No complaints guys!
29 de enero de 2026
Parcel not received
Absolutely terrible service.
My delivery never arrived, they got my money but I have not received anything. I have trying to get hold of their customer service by phone (message), emails several times but no replies.
What is going on ??????
UPDATE;
Customer Service have now contacted me and provided further information about the delay in coming back to me which was greatly appreciated.
In the end, I never received the parcel but it is not Percy’s Pet Products.
They have now refunded me, thank you.
27 de enero de 2026
Respuesta de Percy's Pet Products
Thank you for your review — I’m sorry to hear you’re feeling this way. We’ve already replied to you directly by email to help resolve this.
Your order shows as delivered by the courier to the correct location, and full tracking information was provided at the time of dispatch. We’re now investigating this with the courier to confirm the delivery details and will update you as soon as we have more information.
We take situations like this very seriously and are committed to getting this sorted for you.
Kind regards,
Percy’s Pet Products
Great range of stock and well priced
Great range of stock and well priced.
I had to email them and they replied very quickly and gave me the help I needed.
6 de enero de 2026
I haven't received it yet!
4 de enero de 2026
Respuesta de Percy's Pet Products
Thank you for your review. We’re really sorry for the delay you experienced — we had been investigating this with our courier, and it took a little longer than expected to get a clear update. Unfortunately, the original parcel was damaged in transit, which is why it didn’t reach you as planned.
As soon as we confirmed this, we arranged a replacement order straight away and updated the delivery details for you.
Apologies once again for this delivery issue.
Took my money but didn't have the item
Accepted my order, took my money and then on the expected receipt date, emailed to say they'd no stock of the item. You shouldn't have it available to order on your site if you don't have it. I feel like I was just used to help your cashflow situation. Not cool.
29 de diciembre de 2025
Respuesta de Percy's Pet Products
Thank you for your feedback. I’m really sorry for the frustration caused here — this certainly isn’t the experience we want for anyone.
Unfortunately, our system showed one item remaining in stock when your order was placed, but when we went to dispatch it, it became clear that this was a website inventory error and the item was actually unavailable. We immediately contacted our supplier, Danish Design, to obtain more, but we were informed that this range has now been fully discontinued and no further stock is being produced.
As soon as we confirmed this, we processed a full refund straight away. I completely understand how disappointing this situation is, and I’m genuinely sorry for the inconvenience and confusion it caused.
Still waiting for delivery?????????
Still waiting for delivery - wish I’d never bothered with this company
29 de diciembre de 2025
Respuesta de Percy's Pet Products
We’re really sorry for the delay and completely understand your frustration. A number of parcels from our 29th‑Dec collection were lost by the courier, and as soon as we were notified on the 5th Jan, we sent a replacement straight away.
We’ve also emailed you directly with your new tracking link. Thanks for your patience while we put this right.
Easy to use website
Easy to use website, very competitive pricing. Bought 2 waterproof dog coats that arrived promptly and fit perfectly ☺️
29 de diciembre de 2025
Very good business
I’ve used this company quite a few time & I’ve always had excellent & prompt service from it
30 de diciembre de 2025
Terrible service.I ordered Pigeon feed…
Terrible service.I ordered Pigeon feed 02/12/2025. I have asked twice and they had the cheek to tell me why im waiting I can order more from them. No sign of the feed or being told when it will arrive .Why offer feed you have not got or can not deliver within your own guidelines? These people do not seem to care ,If you order pigeon feed you obviously need it asap .Whilst I have read their delivery instructions it is well overdue and im just left hanging .Why would anyone in the right mind order spare feed from this company that could not deliver the original feed .Just a cheeky jab for daring to ask where the feed is., Terrible never again...lesson learnt as these people do not even have the decency to keep you in the loop from late items .Looks like someone ordered on the 3rd here and has had nothing too. Not good for business and also they thanked me for this review personally . The point heres is to give your own experiences, good or bad to warn others and to hopefully get businesses to pull their socks up. Failed epically this time .Sorry
2 de diciembre de 2025
Opinión espontánea
Respuesta de Percy's Pet Products
Thank you for your feedback. We’re sorry to hear about the delay and the frustration caused. Your order has been refunded.
Terrible order item on 3/12 hasn’t…
Terrible order item on 3/12 hasn’t arrived so I’ve paid for an nothing I am now waiting for a refund no response from seller
3 de diciembre de 2025
Respuesta de Percy's Pet Products
Thank you for your feedback. We can see that you placed two separate orders with us on 3/12. Both were shipped promptly — one has already been delivered, while unfortunately the other is still with the courier. At this busy time of year, some deliveries are taking longer than usual, and we’re very sorry for the delay.
We’ve responded to all of your emails to keep you updated, though it’s possible our replies may have gone into your spam folder. Our most recent response was sent at 10:33 on 12/12. Please do check your spam/junk mail, and rest assured we’re monitoring the courier closely to ensure your order reaches you or, if necessary, to arrange your refund.
We appreciate your patience and are here to help until this is fully resolved.
Arrived as planned
Arrived as planned. Free postage was amazing on such a heavy item. Horse loves it.
2 de diciembre de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.