Performance1 Auto Parts Opiniones 

359
TrustScore: 2.5 sobre 5

2,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Placed an order on May 22: Order #32280. Silence since then. Voicemail has been full since May and zero replies to my email requests for information. Will be contacting my credit card company to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had nothing but positive experiences. Ordered in person and online. Shipping was fast and friendly delivery service. High quality car parts. My car runs better. Great hidden gem in Toronto, they hav... Ver más

Valorada con 1 estrellas sobre 5

Absolute bullsheet company. Ordered parts middle of may this year, order number #32193 changed status to awaiting shipping, nothing no follow up from them or anything, tried emailing them 3 times, can... Ver más

Valorada con 1 estrellas sobre 5

Ordered running boards on June 17,2022 cost $432. Still never received my order and after 100 phone calls and 20 emails still no response from Performance Parts . Order # 32875. Avoid these scam artis... Ver más

La empresa ha respondido


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

359 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

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(359)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I walked in to get some Ford F-150…

I walked in to get some Ford F-150 parts and Sam took care of me. He made me feel welcome and gave me the best price he could. Do your shopping around then go to Sam. I got $500 worth of parts for $129.95! Now that is savings! Trust me, in this world, as you may know, it's not how much you make, it's how much you save. All parts went in and are working fine. THANKS SAM! See you again.
Blessings to all at Performance1

15 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

4Runner headlights

I ordered 2004 4Runner chrome clear headlight housings. It says it was available on the website as I have been looking everywhere for them. I ordered these April 17. I only received 3 emails. One saying the “order was placed”, “awaiting shipment”, and “shipped.” I received the shipped email 2 weeks ago. I finally get another email today saying my order was refunded?. I have tried to call the company many times and nobody answers. It says they are closed and just sends me to voicemail. Completely unacceptable and most likely a SCAM. Don’t waste your time

14 de mayo de 2022
Opinión espontánea
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Respuesta de Performance1 Auto Parts

Your 4Runner headlights arrived in "Black Housing" instead of Chrome from our USA distributor ! - Chrome was backordered that is why we refunded you.

Valorada con 1 estrellas sobre 5

Ridiculous

Ordered parts 3 weeks ago received shipping notification with no tracking. Unanswered emails and can only leave a voicemail to a “Sam”? Think I have been scammed. Time to call credit card company.

13 de mayo de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Read reviews before ordering!

Seems like I should’ve read reviews before ordering. Took my money right away and hasn’t even shipped. Didn’t know it took 5 days to ship something from Toronto Ontario to Brantford Ontario. I ordered something off rock auto on the same day and it already showed up. Starting to think after these reviews I’m not getting my headlights for at least another month what a joke.

11 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

UNFORTUNATE!

My fiancé ordered a pair of tail lights from them on April 16th, order status changed to awaiting shipment on the 21st and then changed to shipped on the 28th. We have still not received the parts! We tried calling but, have only been able to reach their automated “We are closed” voicemail message. We’ve emailed them asking for the tracking number since one was not given when the order status changed. We have yet to get a response back. Wish my other half would’ve done more research on them before purchasing products from this company. If we don’t receive the parts in the next couple of days, i’ll be getting a reversal on this!

11 de mayo de 2022
Opinión espontánea
Logotipo de Performance1 Auto Parts

Respuesta de Performance1 Auto Parts

Please provide your order number!

Valorada con 5 estrellas sobre 5

Best auto parts

Amazing customer service. Fast shipping. Great quality. I spoke to some lady on the phone and she was very helpful and honest. I recommend there products there top of the line.

10 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order still hasn’t shipped, no updates/responses

Ordered On April 30th and it is still awaiting shipment, tried emailing and calling but no response. Starting to think this is a scam

10 de mayo de 2022
Opinión espontánea
Logotipo de Performance1 Auto Parts

Respuesta de Performance1 Auto Parts

You requested to cancel and refund and we refunded, see below:
"$145.50CAD
Refunded
Customer
Kimi Tonelete
Payment method
•••• 3902

Refund initiated due to customer request
An Acquirer Reference Number (ARN) will be available in 1–3 business days.
It may take 5-10 business days for funds to settle.

May 10, 2022, 11:47 a.m."

Valorada con 1 estrellas sobre 5

Order 31282 wants refund

Order 31282 placed Apr 13, 2022. Ordered exhaust performance headers and have emailed and called several times with no luck. I received an email on Apr 18 saying awaiting shipment and another on Apr 28 saying shipped yet no tracking number. No one answers the phone or replies to emails and I've sent several. Looks like I'm one of many that have had the exact same experience. I'll be calling Visa next to get a charge back for this order.

10 de mayo de 2022
Opinión espontánea
Logotipo de Performance1 Auto Parts

Respuesta de Performance1 Auto Parts

You have already been refunded for this order:
"$304.90CAD
Refunded
Customer
Ty Berard
Payment method
•••• 2834
Refund initiated due to item not in stock...
An Acquirer Reference Number (ARN) will be available in 3–5 business days.
It may take 5-10 business days for funds to settle.

Apr 25, 2022, 1:13 a.m."

Valorada con 5 estrellas sobre 5

Last order arrived in 4 weeks…

Last order arrived in 4 weeks otherwise:
I have recently ordered several parts for my 05 gmc truck from performance1 and my experience has been second to none... awesome service, prices.and the aftermarket quality is like oem ! .. 10 out of 10 to Performance1...

8 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order 31518 - they take the money but no delivery

Order 31518 - if there was a zero star category this crowd would get it. I made an order for running boards more than 2 weeks ago - they took my money immediately but that is about all they did. Their email stated "waiting for shipping" for over a week - I doubt they had the product. I made several requests for an explanation as to why the product had not shipped but no replies. I have now gone to VISA to take on a refund and the same day they changed the status to Shipped, but no tracking number. I asked for a tracking number, again no response. Who knows if they have the item, if they shipped it, or whether they are a total scam. I just want my money back and will not deal with them again. Live and learn....

8 de mayo de 2022
Opinión espontánea
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Respuesta de Performance1 Auto Parts

Your parts were due to arrive to you on Thursday , Shipment has been stopped due to the dispute.

Valorada con 1 estrellas sobre 5

Is this place for real, total garbage site.

Ordered Apr 28th says waiting fulfillment absolutely no communication, phone line says they are closed. These guys are worse than the online store from China, Wish.
At least Wish responses to you.
Well after this review they actually contacted me. Telling me it will be weeks before I get my product. Monday May 23rd, Now they canceled my order without any explanation. This place is not to be trusted. Performance 1 you suck. Order# 31698.

7 de mayo de 2022
Opinión espontánea
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Respuesta de Performance1 Auto Parts

Order # Please

Valorada con 1 estrellas sobre 5

Placed an order on April 17, still haven’t received

Placed an order on April 17, 2022, a couple weeks went by order stated “awaiting fulfillment,” didn’t think anything of it since there based in Canada, being that I’m in the US. Finally emailed asking when will order be shipped, bc the phone number states there closed when called. Finally ordered status was changed too shipped. Then again a couple of weeks went by no tacking number, so emailed again no response & now it’s may 6. Think it’s a scam, probably get a chargeback.

6 de mayo de 2022
Opinión espontánea
Logotipo de Performance1 Auto Parts

Respuesta de Performance1 Auto Parts

Shayne, you have been refunded, please see below:

"US$651.03USD
Refunded
Customer
Shayne Cisneros
Payment method
•••• 0301

Refund initiated due to customer request
An Acquirer Reference Number (ARN) will be available in 1–3 business days.
It may take 5-10 business days for funds to settle.

May 6, 2022, 7:06 p.m.

Valorada con 1 estrellas sobre 5

Its been quite frustrating dealing with…

Its been quite frustrating dealing with this company. Placed an order for Mirrors (#31301) on April 14th.
Waited two weeks and called to find out when I could expect them. No one called back, so I emailed aub1982...........as was noted on order confirmation and still no response. I received a notice that my order had shipped on Thursday April 28th that the order had shipped but no tracking number was provided, so I replied by email asking for the tracking number and no reply. Still waiting for my order to be delivered in the Toronto Area from this Toronto based company! Quite frustrating lack of communication.

Update, after posting this review, I received a new message from these guys saying order refunded, with no explanation ! How can they refund my order after they claimed to have shipped it ? I can only assume they never did ship it ! The lack of communication is breathtaking !

6 de mayo de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordered exhaust headers April 13

Ordered exhaust headers April 13, shipping took abit longer than expected, had some small issues contacting them, however once I finally got a hold of them, they where apologetic and had my shipment moving quickly afterwards, recieved it today, headers seem decient quality for what I paid.

6 de mayo de 2022
Opinión espontánea
Logotipo de Performance1 Auto Parts

Respuesta de Performance1 Auto Parts

UPS Tracking # 1Z6559X42031419702.
Monday (May 9) arrival !

Valorada con 1 estrellas sobre 5

Ordered a grill says shipped but no…

Ordered a grill says shipped but no tracking # and no response on email and i called also and an automated response said there closed its been almost 3 weeks now very disappointed seems like a scam

6 de mayo de 2022
Opinión espontánea
Logotipo de Performance1 Auto Parts

Respuesta de Performance1 Auto Parts

We had to cancel and refund you as the item was backordered.
"$280.67CAD
Refunded
Customer
Brian Turner
Payment method
•••• 4900

Refund initiated due to supplier request
An Acquirer Reference Number (ARN) will be available in 1–3 business days.
It may take 5-10 business days for funds to settle.

May 6, 2022, 9:10 a.m."

Valorada con 1 estrellas sobre 5

Poor customer service.....seems like a scam!!

My husband placed order on April 15th, 2022. They took the payment immediately. Order status was "awaiting parts" for 2 weeks. Tried calling (what a joke as there is NO live person to answer the phone) multiple times. FINALLY I got to speak to someone. This informed that we would have the part delivered today (May 3rd). Ya so checked the status, states shipped. ABSOLUTELY no tracking number. Shows me that it has NOT shipped out after all. Tried to contact them thru email....to get a tracking number.....NO RESPONSE. Tried multiple times to call, still no live person to take my call. Left a message on a voicemail to someone named Sam. Will never get a call back. Seems like a complete scam. Poor customer service!! WOULD NEVER RECOMMEND!!!

**Update......someone called me. Ya told me that the item still has not cleared thru customs and that we should get the item Monday or Tuesday of next week. Completely unacceptable.....we were told that we would have it TODAY. I feel like we are going to be getting a runaround. As for the order number.....ask Sam as he gave me this update......COMPLETELY UNACCEPTABLE. JUST GIVE US OUR MONEY BACK!

3 de mayo de 2022
Opinión espontánea
Logotipo de Performance1 Auto Parts

Respuesta de Performance1 Auto Parts

Please provide your order number so we can be able to help?

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