Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The container is excellent. I ordered Mojo solid perfume. I can't smell ANYTHING. I've warmed it but makes no difference. Is it just me? So disappointed 😞

Valorada con 5 estrellas sobre 5

Brilliant selection of fragrance samples! I ordered around the festive period and was surprised my order got to me so quickly. I found the prices from Perfume Muse to be really reasonable as well.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great way to try high end perfumes without spending a fortune on a full bottle. Fast delivery and well packaged with nice personal note included. I do love sampling new perfumes so will definitely re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What can we say? Another swift delivery and quality product. We ordered Xerjoff Casamorati Quattro Pizzi. We are split on this one. Very Soleil Blancesque but with better projection and longevity. Gr... Ver más

Información sobre la empresa

  1. Proveedor de productos de belleza

Escrito por la empresa

Perfume Muse offers a variety of samples and travel decants of some of the most popular niche and designer fragrances on the market, as well as the most sought-after new releases.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(124)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

So disappointed

The container is excellent. I ordered Mojo solid perfume.
I can't smell ANYTHING. I've warmed it but makes no difference. Is it just me?
So disappointed 😞

9 de septiembre de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

London muse solid perfume and capsule

I purchased a London muse solid perfume ‘clean girl’ and a lovely little pink container from Anthropologie kings Road. I was so excited as had seen it advertised on instagram. Having tested the samples I chose my scent and purchased. I feel the scent is very weak and anyone I have asked has said they cannot smell anything when I am wearing it. I am wondering was the scent I bought been in the shop for a long time and lost its strength. I’m unsure whether to invest in another refill now that I have bought the little capsule.

10 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Just received my fragrance purchase. Delivered quickly and arrived in a lovely gift bag. The purchase was for myself so very nice … but if I’d bought for a gift for someone else it would be ready to go. So very happy will be buying from you again. Thank you

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was my first order I always do my…

It was my first order I always do my research about companies I am buying stuff the fragrances I bought were in very good condition the packaging was amazingly good and delivery time was excellent next day I received the items wrote the customer service and got answered in minutes very good experience will be buying again first class service thanks

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trusted seller

The perfume samples were packaged well and all were labelled. The website is very convenient, especially as you can’t get official samples for most of these perfumes, the prices are reasonable and delivery was quick.

I would recommend :)

8 de julio de 2025
Valorada con 5 estrellas sobre 5

Trusted seller

Very happy with my perfume sample. Nice personal touch with a sweet handwritten note. Well packaged and bottle was cute. I couldn’t find an official sample from dolce & gabbana summer vibes, so I was happy to find it on this website. Will try out some other perfumes in the future. Thanks ☺️

4 de julio de 2025
Valorada con 5 estrellas sobre 5

Go-to perfume sample shop!

Probably one of my favourite perfume sample sellers! Very affordable, with quick shipping, beautifully packaged (by Isabela), and so many options to choose from. I am very pleased :)

27 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great service but not sure on the…

Great service but not sure on the strength of the perfume. IV tested a few different types and they don't seem to be as strong as my genuine bottle's that I have bought from shops.

29 de abril de 2025
Logotipo de Perfume Muse

Respuesta de Perfume Muse

Hi Lee, thank you for your feedback. I'm very sorry to hear you were disappointed with the strength of your fragrances. I wanted to reassure you that all of your samples were authentic, as we only sell genuine perfume samples, sourced from trusted suppliers in the UK.

Your sample of Xerjoff Erba Pura from your last order was decanted our bottle purchased in June 2024 from Harrods, a trusted retailer in the UK.

As you have ordered with us on two occasions, I have emailed you and explained where each of the fragrance bottles used for your samples were acquired, and provided proof of purchase.

Some of the fragrances you have ordered (such as Baccarat Rouge 540 Extrait) are known for having gone through reformulations over the years, and this is not something we can control.

All we can guarantee is that we will only source fragrances from trusted retailers, and we are always happy to provide proof of purchase so customers know exactly where the fragrances were acquired from.

We are a small business and we take great pride in supplying original fragrances and helping customers discover new scents, and we would never sacrifice our integrity by offering fake or diluted samples.

I'm very sorry you were disappointed with your experience and that the fragrance was not what you expected. However, I can assure you you were sent genuine fragrance samples.

Valorada con 5 estrellas sobre 5

Amazing packaging

Amazing packaging; item as described

5 de mayo de 2025
Logotipo de Perfume Muse

Respuesta de Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Valorada con 5 estrellas sobre 5

fast delivery and great service

fast delivery and great service, especially the hand written note with the order!

4 de mayo de 2025
Logotipo de Perfume Muse

Respuesta de Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Valorada con 1 estrellas sobre 5

Bad experience with perfume muse

I received the perfumes not labeled I couldn’t know which perfume is this, it came in plastic container, i was expecting a glass container. All spray was broken!!
Some of the perfume was spilled and thus is waste of the money spent on the order which is not cheap at all .

27 de abril de 2025
Logotipo de Perfume Muse

Respuesta de Perfume Muse

Hi Sana, I am very sorry to hear you were not happy with your experience. We had no communication from you prior to this review, and if we did, we would have immediately solved any issues.

I wanted to clarify that all the samples you ordered were sent in high-quality glass atomisers, not plastic, we don't use plastic atomisers for any of our samples. All samples also come with labels so you can easily distinguish between them if you order more than one. We have never sent an unlabelled sample.

On larger samples, which you've ordered, we also add a seal at the top to minimise any possible leaks in transit. If there were any leaks, the name on the label might be harder to read, but all samples were definitely labelled.

Sprayers are also tested on all samples before the orders are sent out to make sure they work properly. Sometimes the atomiser can get an airlock while in transit, which causes the pump to not work, and can be easily fixed in a couple of minutes - we always provide solutions when this happens, or replacements for faulty atomisers.

We have reached out to you directly via email with a solution.

Valorada con 5 estrellas sobre 5

good

fast delivery

22 de abril de 2025
Logotipo de Perfume Muse

Respuesta de Perfume Muse

Thank you so much for your positive review, I hope you enjoyed your samples. Hope to see you again soon! 💖

Valorada con 5 estrellas sobre 5

My new go to website for perfume samples!

Great experience! Lovely samples & a hand written note. Helped me decide what perfume I’d like to purchase! Safely packed and arrived quickly ✨

25 de abril de 2025
Opinión espontánea
Logotipo de Perfume Muse

Respuesta de Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más