Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
At Perfumes and Gifts, we specialise in offering 100% genuine branded perfumes and gift products at highly competitive prices. Our goal is simple: to make luxury fragrances and thoughtful gifts accessible to everyone, without compromising on quality or authenticity. Every item we sell is carefully sourced, quality-checked, and supplied exactly as described. We understand how important trust is when shopping online, especially for fragrances, which is why customer confidence is at the heart of everything we do. What you see is what you receive—no imitations, no surprises. As a family-run business, we pride ourselves on providing excellent value, often offering some of the best prices available online. Whether you’re buying a signature scent for yourself or choosing the perfect gift for someone special, our range is selected to suit all tastes, occasions, and budgets. Our team brings years of experience in the fragrance and gifting industry, allowing us to carefully curate products our customers genuinely love. Combined with a smooth shopping experience and reliable delivery, we aim to make every purchase simple, enjoyable, and stress-free. We value every review and use customer feedback to continually improve our service. Your satisfaction matters to us.
3,7
2 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great experience overall! Shipping was fast and everything arrived securely packaged and authentic. What really stood out was the excellent customer service — they were quick to respond and genuinely helpful with my questions. I’ll definitely be ordering from them again!
Respuesta de Perfumes and Gifts
Thank you Samantha for your positive feedback. We really appreciate it.
Edit: Changed original 2 star review to 4 stars, following a call from Auriel in Customer Services who was very helpful and offered me a full refund if I returned the products. I didn’t want to return them so accepted a partial refund and the promise of a 7% off voucher.
Original review: Items received did not match description or picture of product. Ordered Schwarzkopf OSiS+ 3 G.FORCE Strong hold hair gel but received the Extra Strong hair gel instead. Tried ringing several times but call cut off. Kept product as too much hassle and item no longer displayed for sale on the website. The Max Factor eyeliner was as pictured and described.
Respuesta de Perfumes and Gifts
Hi Cathrine, thank you so much for taking the time to leave a review. We are very sorry that you received the wrong product. We attempted to call you to resolve the issue but couldn’t get through. Can you please reply to the email we sent and we’ll be more than happy to assist.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.
