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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Lash and brow serum left my eyes feeling like they had been filled with sand. I did a patch test and all was fine but there was clearly something in there my eyes can’t tolerate so I advise caution. W... Ver más

Valorada con 5 estrellas sobre 5

I emailed straight after placing my order realising there was a promo for free lash oil on orders over £30 and I hadn’t placed it in my basket - I was helped very quickly and my lash oil turned up the... Ver más

Valorada con 5 estrellas sobre 5

This lash oil is Amazing!!! Previously I’ve used a more expensive branded one and didn’t realise it was full of toxic & dangerous chemicals (I had such dry eyes from it). I was recommended PERL by a f... Ver más

Valorada con 5 estrellas sobre 5

Found this company on instagram and really like the creators and the heartfelt reason for starting the business in the first place. I’ve been trying to find a serum to use on my eyebrows that is mo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

Isobel Perl is a waterless skincare brand creating indulgent daily rituals for skin and mind. Each product is thoughtfully formulated using natural, concentrated ingredients that are gentle, effective, and designed to elevate everyday self care. We believe skincare should feel like a moment of calm, not a chore.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

499 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I love this brand!!😍 I have very…

I love this brand!!😍 I have very sensitive skin and I'm allergies to most fake metallic bracelets and jewelries but my skin had no issues with this one!!🥰 It's also rather cheap and makes up for a great present for friends and family!!😁 If you don't have a gift ready, and want to get your favorite someone something special, I would more than recommend!!! 💕😸👏

17 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought as a gift

Bought as a gift for a family member, they said cleared their skin up and was easy to mix. Thank You Perl Cosmetics.

4 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I've placed an order over a week ago…

I've placed an order over a week ago it's still not been despatched

24 de septiembre de 2025
Opinión espontánea
Logotipo de Isobel Perl

Respuesta de Isobel Perl

Hi Kelly,

Thank you so much for your order and for taking the time to leave a review.

I can see your order included a pre-order item, which was clearly stated on the product page as shipping from 1st October. Your order was dispatched on 3rd October, just after that date.

We always do our best to communicate expected delivery times, and I’d have really appreciated the chance to resolve this directly via email before a public review - we’re a small team and genuinely care about every customer experience.

I hope you’ll love your products once they arrive 💗

Warmly,
Isobel
Founder, PERL Cosmetics

Valorada con 3 estrellas sobre 5

Blurred vision after using lash serum

I think the brand seems lovely but sadly the lash serum gave me blurred vision and very sore, irritated, red eyes. I chose this brand as I thought it was especially developed for sensitive eyes, but that hasn’t been my product experience. I have been using revitalash sensitive eyes and Sweed lash serums and no such problems with either, so sadly I will revert to one of those. Shame as this review is a product review and not a company review as the company seems reputable.

An update - sadly the product isn’t suitable for me but the customer service was amazing. They responded to my email immediately and offered a partial refund. Perhaps I will try another product…

27 de septiembre de 2025
Opinión espontánea
Logotipo de Isobel Perl

Respuesta de Isobel Perl

Hi Amice,

We’re so sorry to hear you’ve experienced irritation and completely understand how uncomfortable that must have been.

While our formula is 100% natural and waterless, everyone’s skin and eyes can react differently and sometimes even gentle ingredients can trigger a sensitivity.

Our team has already been in touch with you by email to offer support and resolve this with you directly. 💛

Thank you for sharing your feedback, we really appreciate the chance to help you one-to-one.

Best wishes,
The PERL Team

Valorada con 5 estrellas sobre 5

Great service and communication

Great service and communication. Quick delivery.Fantastic products

14 de septiembre de 2025
Opinión espontánea
Logotipo de Isobel Perl

Respuesta de Isobel Perl

Hi Dawn,

Thank you for your kind review of PERL.

We hope you love the products.

Best wishes,
The PERL Team

Valorada con 1 estrellas sobre 5

Disappointing….

I ordered this lash serum as other ones have been very damaging to my eyelids and have made them very sore. After some time had passed and my eyes had recovered I ordered this serum after seeing a tik tok video by the company which related to my lash serum experience. Unfortunately it has been stinging my eyes really bad. I have only used it on clean skin after a shower and before bed, as recommend. I apply one stroke so I know I’m not over using it but it still seems to be running into my eyes which is giving me blurred vision and stinging. I think this is sadly going to have to be another lash serum added to the no list.

19 de septiembre de 2025
Opinión espontánea
Logotipo de Isobel Perl

Respuesta de Isobel Perl

Hi Florence,

We’re so sorry to hear about your experience and the discomfort you’ve had. That’s absolutely not what we want for anyone using our Nourishing Lash Oil.

We’d love the chance to look into this and help you, but we I don't believe we've heard from you via email.

Could you please drop us a note at hello@perlcosmetics.com with your order details?

Our team can then resolve this quickly for you.

Best wishes,
Isobel, Founder @ PERL

Valorada con 5 estrellas sobre 5

Love the products

Been using the cleanser and facial drops for 3 days now and when I tell you my skin has cleared and looks so much healthier.
It feels so nice on my skin. Looks so glowy and healthy now and that’s just 3 days. Can’t wait to see what it looks like in a few weeks when my skin has to fight that hormonal breakout.

12 de septiembre de 2025
Opinión espontánea
Logotipo de Isobel Perl

Respuesta de Isobel Perl

Hi Alex,

Wow, this made my day!

I'm so happy you’re already seeing a glow after just three days. Can’t wait for you to see how your skin looks once it’s powered through that hormonal breakout, you’ve got this and we’re cheering your skin on! 💛

Best wishes,
Isobel, Founder @ PERL

Valorada con 5 estrellas sobre 5

100% worth it, you wont regret anything

found this brand on tiktok, immediately went on the website and placed an order! products came quickly are are worth their price. placed a second order in the same month and two weeks later placing a third order! can’t wait to only be using perl products they leave my skin so glowy and moisturised.

17 de agosto de 2025
Opinión espontánea
Logotipo de Isobel Perl

Respuesta de Isobel Perl

Hi Sophy,

This honestly means so much 🥹✨

Three orders in such a short time, thank you for trusting us with your skincare routine!

We love that the products are giving you that glowy, moisturised skin you deserve. Can’t wait to keep your top shelf stocked with PERL favourites 💛

Best wishes,
Isobel, Founder @ PERL x

Valorada con 5 estrellas sobre 5

10 out of 10!

My package came quick and even though it was expensive its 100% worth it! I got the eyelashes serum and its helped me gain my confidence back after having such short eyelashes and I have had no problems with it I've used it 3 times and I already see results after 2 weeks!

24 de julio de 2025
Valorada con 5 estrellas sobre 5

Balancing cleansing balm

Absolutely love the cleansing balm- it takes off my makeup so well, feels so silky and smooth on my skin and most importantly, doesn’t feel like I’m using any harsh chemicals on my face. It feels super clean and natural and a little goes a long way. I can definitely say that it’s one of my favourite products to take off my makeup.

8 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing except one technical issue

The products were amazing however the £10 off when referring a friend doesn’t work which was kind of disappointing. Products are AMAZING and will definitely be buying more in the future

22 de mayo de 2025
Logotipo de Isobel Perl

Respuesta de Isobel Perl

Hi lovely,

Thank you so much for the kind review.

I'm sorry the £10 referral didn't work, it could be because they need to spend over £30 or that they had a discount code already in their basket meaning the referral wouldn't work.

We will look into this to ensure there was no issue our end.

Best,
Isobel, Founder @ PERL x

Valorada con 5 estrellas sobre 5

Could not recommend this oil more!!

What can I say, this lash oil is AMAZING!!!!!! I have a condition called trichotillomania, which is subconsciously pulling out hair, and for me that was my eyelashes. I am 15 and not having eyelashes really affected my confidence, so my mum bought me this oil as a gift hoping they would grow back before prom, and this lash oil has saved me. I would 100000% recommend, I’ve lost my lashes before, and this oil genuinely made them grow back so much quicker. THIS LASH OIL IS AWESOME!!! I have been using it for about 3 and a half months.

5 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to order

Easy to order and the product arrived within a few days.

Product is easy to use. Fingers crossed for great results.

24 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would 100% recommend

I discovered this company by chance. I love their philosophy. I’ve used the pink clay mask with the illuminating oil, and the lash oil.
My skin is dry with a few wrinkles. I love mixing the mask using the set I bought and find it applies well with the spatula. I am pleased with the results. My skin felt very dewy soft and it looked better in appearance afterwards. I use it every Sunday night and there are a good few applications worth in the pot.
I love the eyelash serum and use it on my eyebrows too. Leaves a nice sheen and I’ve noticed they both look better with quite a bit of regrowth on my gaps/sparse eyebrow hairs. It takes a few weeks so you have to perservere.
I’ve not had any reactions to the products.
I’m impressed the fact you can get refills for the mask & oil. I much prefer glass packaging so well done for thinking of these.

15 de mayo de 2025
Opinión espontánea

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