PetDeals UK Opiniones 

70
TrustScore: 2 sobre 5

1,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If I could give zero stars I would. Placed order may21 2026, still not received. Wrote to company twice to request refund, no response received. Seems like scam to me - they take your money and don’... Ver más

Valorada con 1 estrellas sobre 5

Ordered 6 pippetts from fleasolve and only received 1 pippett yesterday. I contacted the company and was fobbed off. Also insulted my intelligence. Pretended to be polite in a very obnoxious way. I do... Ver más

Valorada con 2 estrellas sobre 5

Paid for quick delivery,and all I got for nearly a week was questions about the order about the animals which I get but should off been done befor order taken.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The half boot pyramid cage fits our Honda Civic Estate perfectly. We intended to use it in the house as well but found it a bit cumbersome to keep transfering it, so decided to buy the same size recta... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

PetDeals is an online retailer specialising in pet food and all pet supplies. It offers its customers everything they need for their pet all in one place! Offering quality pet supplies at the best deals possible!


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,8

Todas las opiniones

(70)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

If I could give zero stars I would

If I could give zero stars I would. Placed order may21 2026, still not received. Wrote to company twice to request refund, no response received. Seems like scam to me - they take your money and don’t send the product.

Please save your hard earned money - don’t just give it away, this isn’t a charity.

9 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 6 pippetts from fleasolve and…

Ordered 6 pippetts from fleasolve and only received 1 pippett yesterday. I contacted the company and was fobbed off. Also insulted my intelligence. Pretended to be polite in a very obnoxious way. I don't understand how they have got so many positive reviews. They must have a big family lol. I for one will never use these charlatans again.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Speedy service!

Purchased a dog car crate. Good quality product and it arrived in 24hrs! Great service. Very impressed.

13 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class customer service

Very fast delivery and well packed.
The smaller version of the half boot pyramid crate I bought turned out to be too small for the adult dog we are getting. That said, returns were super easy with their extremely helpful and friendly customer service. I would thoroughly recommend PetDeals and would buy from them in the future. Thanks.

3 de septiembre de 2023
Opinión espontánea
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you Steve! The team appreciate your kind words and generous rating. Look forward to serving you again soon!

Valorada con 4 estrellas sobre 5

Overall this is a good quality product…

Overall this is a good quality product but for me a minor change would have helped a lot. If each panel could be numbered on the panels themselves and panel numbers shown on the otherwise good instructions it would help a lot.

19 de septiembre de 2023
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you for leaving us a review, John! We're always seeking for opportunities to improve our products and services. Your honest feedback is much appreciated and greatly valued!

Valorada con 5 estrellas sobre 5

This was my first order from PetDeals…

This was my first order from PetDeals UK and I found the ordering was very simple to do. The items were dispatched and delivered very quickly. A first class service. I will definitely use this company again.

12 de agosto de 2023
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you so much for taking the time to share your experience. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

I bought the double XL crate

I bought the double XL crate, and although the shipping was a little longer than expected (shipping to the UK post-brexit is delayed) the customer service was helpful, friendly, and informative.

When it arrived, it was very well packaged, the instructions were as clear as they could be, and all the parts were well made.

I would not recommend building this sized crate single-handedly!

This took a good 90mins from unboxing to installed, with a little swearing and a bit of grunting (it’s definitely XL!), but the build quality is as described, and it fits perfectly into the boot of my estate.

The effort in constructing it is well worth the quality product. I’m very happy!

15 de diciembre de 2022
Opinión espontánea
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you so much for taking the time to share your feedback. We take pride in ensuring our customers are happy with their purchase and experience shopping with us. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service. I will definitely be using them again.

11 de noviembre de 2022
Logotipo de PetDeals UK

Respuesta de PetDeals UK

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you!

Valorada con 5 estrellas sobre 5

New panel

Thankyou for your excellent service in replacing a broken panel arrived today very happy with my kennel

8 de septiembre de 2022
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you for your review, Carole. We're glad to hear you're happy with our service!

Valorada con 2 estrellas sobre 5

Paid for quick delivery ….

Paid for quick delivery,and all I got for nearly a week was questions about the order about the animals which I get but should off been done befor order taken.

8 de agosto de 2022
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Hi Wendy, it's sad to see you have left us a low rating. I'm afraid we do not offer any other delivery services other than our standard free delivery which has an estimated delivery time of 2-3 working days. Therefore, we cannot accept that payment was taken for quick delivery.

We take pride in the speed of dispatch and rely on our trusted courier partners to deliver on time. I can see that your order was delivered to you on time and well within the expected delivery timeframe.

If for any reason you still feel unsatisfied, please do not hesitate to get in touch via email on info@petdeals.co.uk and we'd love help address any concerns. Thank you.

Valorada con 5 estrellas sobre 5

Absolutely recommended!

Awesome service from this amazing company! I ordered on a Friday and the cage fans were with me just after lunch on the Monday, which was brilliant! I would absolutely recommend Pet Deals for their service.

16 de julio de 2022
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you Heather. We really appreciate the time you took to share your review of your experience shopping with us. Pleased to know that you're happy.

Valorada con 5 estrellas sobre 5

Fantastic service and very quick delivery

The website shop is so easy to use and the service and delivery is fantastic. We have been ordering for a year now and have never had a problem. We have 7 cats and they all love the food.

24 de junio de 2022
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you for your review, Andrew. Happy to hear you are happy with our service. Looking forward to another year serving you and your cats!

Valorada con 5 estrellas sobre 5

Great service from the start Jaq was…

Great service from the start Jaq was extremely helpful and understanding of the urgency of my requirements, my ordered arrived within a couple of days , unlike Homebase who were shocking to deal with , highly recommended

28 de mayo de 2022
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you for taking the time to leave us a review of your experience shopping with us. It's always great to receive feedback. We're happy to hear you received great service from Jaq!

Valorada con 5 estrellas sobre 5

Fast delivery service

Fast delivery service, easy to assemble, Pip, Brad and Chad have been out enjoying the sunshine this weekend. Many thanks will be using you again.

17 de abril de 2022
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you for your review Kate. It's great to hear your feedback!

Valorada con 5 estrellas sobre 5

Fast and efficient service

Fast and efficient service. The dog cage we bought is also quick to build and of good quality

15 de febrero de 2022
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you for your review!

Valorada con 5 estrellas sobre 5

Outstanding Customer Service 10 stars!!!

Purchased Dog Health K900 heavy duty crate /whelping. Delivery on time 2 working days. Best price on the market. Unfortunately the packaging was wet and torn in places, on struggling to get product out which is very heavy, and diligently packaged for transit with lots of wiring and packing blocks to stop damage which is as it should be. On erecting which was easy I noticed the door catch was twisted I immediately called customer services and spoke to Salim (what a lovely gentleman) who arranged with his colleague Uzair to call me back once they’d had a look at photos I sent via email. The end result was to offer to replace whole item or discount. I opted for the discount as the packaging was damaged and I’d not have been able to re-pack because of the complexity. I must say it was my decision to accept a damaged package, I could have refused and asked for another to be sent out. These things happen and I can truthfully say I would most definitely use this company again....best customer service I’ve had pleasure to deal with.....Thank you Salim & Uzair

4 de septiembre de 2021
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you so much for taking the time to leave us such a great review! It means a lot to us and we are extremely happy knowing you received an excellent experience shopping with us. The team will be thrilled to know that you have shown such great appreciation for their hard work. Thank you!

Valorada con 5 estrellas sobre 5

Great service even when there was a…

Great service even when there was a problem they sorted it out quickly and phoned me a couple of times to advise of the solution and make sure I was happy with everything
Would recommend and use again

27 de agosto de 2021
Logotipo de PetDeals UK

Respuesta de PetDeals UK

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you!

Valorada con 5 estrellas sobre 5

Review of guinea pig hutch

Simply excellent customer service. I ordered a hutch for our guinea pigs and it arrived very quickly. There was a slight confusion around the delivery detail, but this was followed up quickly and efficiently, and in a very courteous fashion. The product itself is sturdy and was easy to assemble with only basic tools required. Would highly recommend, and will be using this complany again should the need arise.

27 de agosto de 2021
Opinión espontánea
Logotipo de PetDeals UK

Respuesta de PetDeals UK

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with their purchase and experience shopping with us. We look forward to serving you again soon!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más