They charged my credit card but never shipped my product. Their phone number for service is disconnected. Dont buy from them. They will not address your problems.
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Consulta las opiniones de los clientes
I ordered the Giant Strategy Stacking Game and the Giant Tower Stacking Game, but instead of receiving the giant versions I paid for, I was sent the small versions of both games. I contacted cu... Ver más
I started my interest in pet joy products for my girlfriend's 14 year old Labrador. I ended up getting the hip and joint for him, the Balance probiotics for her 3 year old lab mix and the Thrive vitam... Ver más
i ordered two giant color stack games, which took 1 month to receive, when received they sent me two small games that should cost less than 40.00. I paid 112.00 for two giant stack games. They gave me... Ver más
Información sobre la empresa
Escrito por la empresa
Pets are happy! It's our mission to help you keep them that way!
Información de contacto
31416 Agoura Rd, Suite 100, 91361, Westlake Village, Estados Unidos
- 888-344-8974
- care@petjoy.com
- petjoy.com
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No ha contestado las opiniones negativas
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I would give 1 star if possible
I would give 1 star if possible. I paid shipping and handling for a joint supplement. I bought a vitamen supplement at the same time.My dog won't touch either. I'm pretty savvy about on-line purchases but they got me...there was no mention of a subscription anywhere but apparently if you order from them they hook you up with an unwanted subscription...a very pricey subscription for 1 bottle of supplement. My credit card was hit for $96.00. Do yourselves a favor and stay far far away from from this company. I never even set up an account with these guys!
My dog love what I order for her
Great product
Great product. My pup is still fighting the itchies. 60% less!
Buyer Beware
Buyer Beware. Terrible TERRIBLE Business. Do Not Buy from them!!. I really did not see when I ordered 3 bottles to get the best deal on April 13 that it was a subscription. I’m sure that it was not there to confirm before the purchase because I wouldn’t have done that with a new product. I always try something to make sure it works before doing a subscription. Today, on May 6, not even a month from purchasing 3 jars, was charged $96 for a “Subscription” that I’m sure I didn’t confirm. This company is a Fraud and I’m going to be putting the truth and bad reviews everywhere I can. Buyer Beware.
first time using this company so far…
first time using this company so far happy
Buyers beware
Buyers beware - they have a hard and fast return policy - do not exceed 30 days - our pet passed away - we were on auto ship - I contacted them 9 days after the 30 days and they will not allow a return and refund. Chewy.com is far more reputable and easy to deal with. I normally don't scar companies up on social media but this is just bad business and everyone should be aware of what kind of company you are dealing with.
Such a scam
Such a scam. And they charged my account $96 without even telling me my dog doesn’t even like it and now I’m wondering if it’s actually good for them. So be very cautious if you are thinking of ordering. They did refund part of my money but not all of it so it is a scam.
It's a scam
It's a scam. I couldn't call them, because when I finally get through they hang up.🤬 Charged me $96 without my permission. Will be calling the Better Business Bureau.🤬
Give advance email
They charged my credit card $96.00… with out approval
They charged my credit card $96.00 without my approval and caused me major problems with my credit. This is a business that has major problems with scamming customers including me.
My dog likes the chews and I can see a…
My dog likes the chews and I can see a little improvement but not a lot yet but she has only been on them for less than a month. She is on the Balance probiotics. I am hoping that they will help with her itching. She hasn't stopped yet but her paws do look a little better.
Read the one star reviews on here…
Read the one star reviews on here because their experiences are exactly what I experienced with these con artists. I didn't have time to find out if the product was working before they stole $96 from my account. And, I have finally had a chance to assess the viability of the product. IT DOES NOT WORK!! I'M SITTING HERE WITH $100 OF USELESS PRODUCT. They won't refund the money If you're smart, you'll stay away from these people. I usually read reviews before ordering anything. This time I didn't and it was a costly mistake. They were rude and obnoxious when I tried to get my money back. And, quite frankly, I don't remember signing anything.
I received a free sample
I received a free sample with no hassles. They were prompt in sending me the sample and give me rewards cash to use towards my next purchase. Awesome!
So far so good
Just received them and so far, so good! We hope they help our Scottie with his digestive problems. He likes them so this helps!
Help my fur baby
My baby needs help with her body so I ordered 2 products to help. It was easy and helpful. I enjoyed reading about the company and other products. I'm happy to say I like what I read and can't wait to help my fur baby get healthier.
Terrible customer service had only…
Terrible customer service had only given it to my dog for not even a week when they charged my card 96.00 I told them I did not sign up for more and was told it was in their consent forms to read. I told them I hadn’t even got the order they sent and was told you can not get your money back etc. I told them I would let other sites know and they said don’t threaten us. Case closed. Scam and did nothing for my dog and still haven’t received the order they sent. Think before you buy because they take money out before they even send, was told they have no record of my calling and canceling….which I did when I saw I was charged and said you haven’t sent out so just cancel. Was told too bad lady and that was it!
First time order
I just ordered for the first time. Hoping for the sake of Shuga that they work and give her some relief. Very easy to order. Did the 30 day free and added 3 more bottles. Easily ordered.
I Love PetJoy!
I Love PetJoy!
Created a customized wellness plan for my Corgi. He loves his “Treats”. I was also pleased with the super fast delivery.
We are very happy so far. Thank You!
I just placed my first order the order…
I just placed my first order the order process was very easy looking forward to arrival of the product. Hopefully this will help my dog with his itches.
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