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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They charged my credit card but never shipped my product. Their phone number for service is disconnected. Dont buy from them. They will not address your problems.

Valorada con 1 estrellas sobre 5

I ordered the Giant Strategy Stacking Game and the Giant Tower Stacking Game, but instead of receiving the giant versions I paid for, I was sent the small versions of both games. I contacted cu... Ver más

Valorada con 5 estrellas sobre 5

I started my interest in pet joy products for my girlfriend's 14 year old Labrador. I ended up getting the hip and joint for him, the Balance probiotics for her 3 year old lab mix and the Thrive vitam... Ver más

Valorada con 1 estrellas sobre 5

i ordered two giant color stack games, which took 1 month to receive, when received they sent me two small games that should cost less than 40.00. I paid 112.00 for two giant stack games. They gave me... Ver más

Información sobre la empresa

  1. Tienda de suministros para mascotas

Escrito por la empresa

Pets are happy! It's our mission to help you keep them that way!


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

163 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,7

Todas las opiniones

(163)

5 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Pet Joy, dont do it.. Scammmm

I recently purchased a product from Pet Joy for Dog (Probiotic) a Supplements and had a terrible experience with their customer service. To start, they attempted to trick me into believing I had 30 days for cancellation when in reality I had only two weeks that started counting down when the order was place, and it took most of all that time to get the order. They then sent me products I did not order and charged me for them. they charged me 145.00. When I tried to get my money back, they refused to give me a refund. they told me it was too late. Furthermore, the ingredients in the product made my dog cramp, irritable with gas and diarrhea. This was due to a chemical called glycerin that was in the product. I would not recommend purchasing anything from Pet Joy for Dog Supply and Supplements. They have terrible customer service, refuse to give refunds, and their products have bad ingredients.

24 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

PetJoy is a scam

PetJoy is a scam. place an order and after nothing for a week I called and talk to Shannel and she put me on hold and then just hung up on me. called back and talked to Jamel and he also put me on hold but came back and said he refunded my order he sent and email saying I was refunded but it was only for the shipping not the full amount. THIS COMPANY IS A SCAM

21 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Same thing as other customers

Same thing as other customers. They say they will send you a free sample and just bill you $6.95. I did that. A few weeks later, without authorization, they billed by card for $96.95!!! I called them and I spoke with Diego. He was very rude and said I authorized this charge, which I DID NOT, as verified by by bank. He hung up on me when I kept telling him this was a FRAUDULENT charge. BEWARE!!! This is a SCAM!!!

16 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pet Joy sales scam not vet quality

Pet Joy is terrible with customer service. My mother and I both cancelled service then they charged us one last time but sent two containers of the wrong stuff I was getting receiving Pro Digest and the sent two bottles of Balance my dog had yeast infection and the main ingredient in Balance was Brewers Yeast wich is bad for dogs with yeast infections very bad I should send my vet bill for making infection worse very very bad news this company is they apparently don't know anything it's like a sales scam not healing your dog like they say

15 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unable to process order

Unable to process order. I've been using Pet-Joy for probably 4 years now. Recently my subscription order has not been filled on time or at all. The last 6 months have not been good for this company. The issue I'm being told is my Credit Card. 3 months ago I put in my new card and it refuses to take it, they have entered my new several times and still NO product. I went and checked my payment and it's still the same card that was replaced 3 months ago. NO one there has a clue..... So they lost a customer...

8 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

One star is being generous

One star is being generous! I ordered a “free sample” and said no to all other offers. I then found out it was a subscription service after I received several emails. This is conveniently hidden. I canceled the order and asked for a refund. They claim that I only canceled the subscription and was told the sample had already been mailed which it hasn’t. Very shady business practices!

1 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

They hide the cancel subscription info…

They hide the cancel subscription info so we'll I never found it. They tell you can cancel at any time. How when you can not finf the info. A company with good products would make it easier. They must not believe it works as advertised.

31 de enero de 2023
Opinión espontánea

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