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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have always received great service from PetScripts. As long as you follow the rules regarding scripts I have never had an issue.

Valorada con 5 estrellas sobre 5

Petscripts have made a huge impact - for all the right reasons - on our hip pocket. The savings on vet prescriptions was made very obvious - even including costs for postage they were still c... Ver más

Valorada con 1 estrellas sobre 5

Script lost in the mail, and they did not accept scanned version. They are not willing to contact my Vet to confirm or anything else. Re-issuing heart medication scripts will take away any convinece... Ver más

Valorada con 1 estrellas sobre 5

Probably one of the worst businesses I've ever dealt with that all comes down to the actions of the pharmicist/receptionist Tama. Tama was rude, hostile and extremely unhelpful and her attitude h... Ver más

3,7

Medio

TrustScore: 3.5 sobre 5

83 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I love this company

I love this company. I love the customer service and care. So prompt to get in touch to remind me I'd run out of repeats for the medication that was on file so I could get in touch with the vet etc. Online dashboard etc easy to navigate. I also love the arrangement with my pet insurance for a discount on medication. So helpful.

22 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent online service for pet scripts

I've been using Petscripts for a while now, and it’s always been a great experience. The online store is super easy to navigate, but it did take me a couple attempts to find out where to use my Bow Wow Meow pet insurance discount. Their pricing is competitive, so I feel like I'm getting good value for my money given our pup is on a lot of meds for her allergies.

What really stands out, though, is their customer service. The Australian-based team is fantastic – they actually pick up the phone and call you or your Vet if there are any issues with your pet’s prescription, which I really appreciate. It’s a nice touch that makes the whole process feel more personal.

Delivery is always prompt, even out here in Perth, which can sometimes feel like the end of the earth when it comes to shipping. Overall, Petscripts has been reliable, affordable, and just easy to work with. Highly recommended for fellow pet owners!

2 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 for service!

Petscripts are a fantastic online company! Medications are dispensed quickly and they are super quick to respond with any online enquiry. 10/10 service

24 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Huge savings on otherwise expensive vet prescriptions.

Petscripts have made a huge impact - for all the right reasons - on our hip pocket. The savings on vet prescriptions was made very obvious - even including costs for postage they were still considerably cheaper. Having 3
dogs - ranging from 2 to 15, we
were spending a lot on scripts
from our local vet. Petscripts has enabled us to look after our fur
babies while still allowing us to
buy the weekly groceries - even
go out for a meal! Prompt
dispensing and delivery and
great customer support.

6 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I asked a question regarding script repeats

This morning I emailed with a question regarding the repeats on my pets recent script. Tama was most helpful in advising the number of repeats due and advising of an error on our record and in turn updated our profile to the correct information.
Always pays to ask if unsure and Tama did a great job in solving the issue. Thanks Tama:)

31 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Refund

I had placed an expensive order for dog medication but sadly my dog passed away before the medication was sent. Petscripts refunded me without an issue.

29 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Found these guys as my pet insurance…

Found these guys as my pet insurance has a promotion for half price scripts. Very easy to deal with communication great . More expensive than my normal supplier but cheaper at the moment with promotions

17 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been buying my dogs meds from…

I’ve been buying my dogs meds from petscripts for awhile now and just prior to Xmas my delivery was supposedly delivered……..to the wrong house, no fault of petscripts whatsoever. I panicked knowing it was Xmas and called them but couldn’t speak with a human being as Aussie post does not employ HUMANS to answer any calls.
Petscripts went above and beyond to help me. I tracked down my parcel and it clearly stated my address yet the postie delivered it 2 houses up…..
I am so grateful for petscripts kindness and support in helping me track my parcel.
Excellent team to deal with.
Thank you all very much.
Highly recommend them.

21 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service.

Prompt and very helpful responses to emails, great price and rapid delivery. Thanks Petscripts!

20 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Responsive customer service

I have only ordered once so far and waited before writing this review.

Medicines that needed to be refrigerated arrived cold with sufficient packing which is excellent.
Syringes were missing with the order, however customer service were extremely responsive and the missing items sent express straightaway. Accidents do happen, delivery accidentally posted to the wrong address, but they were quick to rectify and there was no back and forth between company and Auspost.

I would find the service provided faultless and definitely will order again with peace of mind at this stage.

23 de agosto de 2023
Opinión espontánea

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