PH247 Opiniones 

144
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

For 2 years, I got excellent service from PH247. Above and beyond. The reinstallation of my antiquated heating/plumbing system and the annual service. James Foulks (PH247) is the an excellent e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This company installed a new hot water cylinder and all related pipework and valves, and went above and beyond, putting in a board to cover damaged floorboards to properly support the new cylinder and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Am incredibly grateful to this company for sorting out an emergency plumbing situation which was preventing me from sleeping. Their offices were kind, polite and efficient. Lee was particularly fabulo... Ver más

Valorada con 5 estrellas sobre 5

Nathan was extremely professional and helpful. He quickly identified the issue with the pipes and clearly explained what was going on. Even though he couldn’t fix it on the spot, he went out of his wa... Ver más

Información sobre la empresa

  1. Fontanero
  2. Empresa de gas
  3. Contratista de calefacción

Escrito por la empresa

London's premium, white-glove plumbing and heating service provider that brings trust, transparency & a lifetime labour guarantee. Effortless service. Unmatched protection. Genuine care for your home and peace of mind. We are a premium white‑glove plumbing & heating service built on protection, trust and integrity. The industry may be unregulated, we aren’t. Every PH247 engineer is fully qualified (Gas Safe, Water Regulations, CIPHE), background‑checked and held to our Lifetime Labour Guarantee. One of our founders was made homeless at just 10 years old after a rogue plumber failed his family. PH247 was created as a mission to protect homeowners and clients from ever experiencing that trauma, ensuring honesty, safety and accountability at every step. We explain what happens next, provide photo reports, and stay accessible via WhatsApp, delivering true peace of mind. We provide a premium quality service and experience, giving you a true hands‑free, peace‑of‑mind service so you never have to worry about plumbing or heating again.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

144 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(144)

25 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very happy with the service

Very happy with the service. I live in W1 and arranged an inspection visit to work out what the problem was then a fixed price for the repairs a few days later. The plumber, Ryan was polite and knowledgeable and I’m very happy with the repair.

28 de julio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

2nd visit without charge

Louchavan was punctual, polite and friendly and fixed two parts of the boiler on first visit. However since the problem persisted he returned a second time with his colleague and replaced another part free of charge which was greatly appreciated.

23 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended. Superior service. PH247 are highly competent and trustworthy with competitive pricing.

PH247 did a routine gas boiler service and safety certificate for my rented flat for a fair price. Nathan, the engineer was pleasingly thorough and identified a key safety advisory with the external gas meter missed by previous engineers for this and other flats.

In stark contrast to several other Which recommended plumbers that I contacted following a time-wasting abortive visit from a low-cost gas certification firm, PH247 resolved a long-standing boiler certification omission smoothly and without extra charge, saving several £00s.

This is an excellent example of fair business practice by a knowledgeable and highly-competent firm. I will rely on them in future.

21 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID at all costs- No concept of customer service.

What a let down.

Booked them for exploratory works and paid the deposit in advance as requested.

Waited for the appointed hour and time and nobody shows up.

I ring up asking for an update to be told that is it OK if they reschedule...

Not even the courtesy of a phone call. No apology. No customer service.

Then I have to wait 72 hours for the refund to hit my account.

Shockingly bad service.

16 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Nathan was brilliant. Late night call and I was wary having recently hired a London based plumbing company that was a complete scam but this company is the real deal. Friendly, efficient and upfront on costs! Will use them again!

28 de octubre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing service and communication

The first visit (to look at a tap and a boiler) was fairly successful, but required more work. The second visit (to replace the tap and carry out the boiler work) was less so. Though the tap was replaced, it was left leaking and the engineer had to return to fix the leak.

A boiler part was replaced, though further issues were found and the engineer told me that a report would be submitted with a quote for addtional work and recommendations.

Weeks later I am still waiting to get quotes to compare the options of a power flush and a new boiler replacement. This has meant that for weeks we have not had proper hot water.

I am having to continuously chase PH247 now, which almost makes me wonder if they want the work.

On the whole this has been very disappointing.

11 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Fantastic, quick, and reliable service. The engineer was extremely polite and courteous and provided great advice

18 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent plumbing service in Central London

I found it very difficult to arrange a reliable plumber in central London and so I'm glad that I came across PH247.

They arrived on time for both visits, did the work planned & agreed, for a reasonable price.

Communication was excellent from arranging a quote to carrying out the work to settling my account

Highly recommended

15 de marzo de 2021
Opinión espontánea

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