For 2 years, I got excellent service from PH247. Above and beyond. The reinstallation of my antiquated heating/plumbing system and the annual service. James Foulks (PH247) is the an excellent e... Ver más
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For 2 years, I got excellent service from PH247. Above and beyond. The reinstallation of my antiquated heating/plumbing system and the annual service. James Foulks (PH247) is the an excellent e... Ver más
La empresa ha respondido
This company installed a new hot water cylinder and all related pipework and valves, and went above and beyond, putting in a board to cover damaged floorboards to properly support the new cylinder and... Ver más
La empresa ha respondido
Am incredibly grateful to this company for sorting out an emergency plumbing situation which was preventing me from sleeping. Their offices were kind, polite and efficient. Lee was particularly fabulo... Ver más
Nathan was extremely professional and helpful. He quickly identified the issue with the pipes and clearly explained what was going on. Even though he couldn’t fix it on the spot, he went out of his wa... Ver más
London's premium, white-glove plumbing and heating service provider that brings trust, transparency & a lifetime labour guarantee. Effortless service. Unmatched protection. Genuine care for your home and peace of mind. We are a premium white‑glove plumbing & heating service built on protection, trust and integrity. The industry may be unregulated, we aren’t. Every PH247 engineer is fully qualified (Gas Safe, Water Regulations, CIPHE), background‑checked and held to our Lifetime Labour Guarantee. One of our founders was made homeless at just 10 years old after a rogue plumber failed his family. PH247 was created as a mission to protect homeowners and clients from ever experiencing that trauma, ensuring honesty, safety and accountability at every step. We explain what happens next, provide photo reports, and stay accessible via WhatsApp, delivering true peace of mind. We provide a premium quality service and experience, giving you a true hands‑free, peace‑of‑mind service so you never have to worry about plumbing or heating again.
27 Old Gloucester Street, WC1N 3AX, London, Reino Unido
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Very happy with the service. I live in W1 and arranged an inspection visit to work out what the problem was then a fixed price for the repairs a few days later. The plumber, Ryan was polite and knowledgeable and I’m very happy with the repair.
Louchavan was punctual, polite and friendly and fixed two parts of the boiler on first visit. However since the problem persisted he returned a second time with his colleague and replaced another part free of charge which was greatly appreciated.
PH247 did a routine gas boiler service and safety certificate for my rented flat for a fair price. Nathan, the engineer was pleasingly thorough and identified a key safety advisory with the external gas meter missed by previous engineers for this and other flats.
In stark contrast to several other Which recommended plumbers that I contacted following a time-wasting abortive visit from a low-cost gas certification firm, PH247 resolved a long-standing boiler certification omission smoothly and without extra charge, saving several £00s.
This is an excellent example of fair business practice by a knowledgeable and highly-competent firm. I will rely on them in future.
What a let down.
Booked them for exploratory works and paid the deposit in advance as requested.
Waited for the appointed hour and time and nobody shows up.
I ring up asking for an update to be told that is it OK if they reschedule...
Not even the courtesy of a phone call. No apology. No customer service.
Then I have to wait 72 hours for the refund to hit my account.
Shockingly bad service.
Nathan at PH247 did a great job getting our underfloor heating fixed. Definitely recommend PH247, great costumer service, not overpriced and hassle free. Would 100% use this company again, very reliable.
Keiti
Nathan was brilliant. Late night call and I was wary having recently hired a London based plumbing company that was a complete scam but this company is the real deal. Friendly, efficient and upfront on costs! Will use them again!
Excellent job, very meticulous plumber with great attention to detail.
Prompt contact. Courteous staff and a job neatly and tidily completed.
The first visit (to look at a tap and a boiler) was fairly successful, but required more work. The second visit (to replace the tap and carry out the boiler work) was less so. Though the tap was replaced, it was left leaking and the engineer had to return to fix the leak.
A boiler part was replaced, though further issues were found and the engineer told me that a report would be submitted with a quote for addtional work and recommendations.
Weeks later I am still waiting to get quotes to compare the options of a power flush and a new boiler replacement. This has meant that for weeks we have not had proper hot water.
I am having to continuously chase PH247 now, which almost makes me wonder if they want the work.
On the whole this has been very disappointing.
Fantastic, quick, and reliable service. The engineer was extremely polite and courteous and provided great advice
I found it very difficult to arrange a reliable plumber in central London and so I'm glad that I came across PH247.
They arrived on time for both visits, did the work planned & agreed, for a reasonable price.
Communication was excellent from arranging a quote to carrying out the work to settling my account
Highly recommended
Great job, made sure to tidy up after fitting the toilet
Call them out to do a minor leak the job turn into something a bit more major but they completed the job in good time and didn’t charge me a fortune. I can highly recommend him to any single women living alone
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