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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I would love to write a good review about this company. Unfortunately after 9 months, when it rains our PV system causes a fuse in the control panel to trip. Phase energy have been out about 6 ti... Ver más

Valorada con 5 estrellas sobre 5

It’s always a worry when responding to cold calls but on this occasion I was very glad I did. Phase Energy are excellent, their staff are experts and know their stuff and I will certainly be using th... Ver más

Valorada con 5 estrellas sobre 5

From start to finish Phase Energy were a great company to work with. The whole team were easy to talk with and had a friendly attitude. Any issues were resolved quickly and professionally. Very... Ver más

Valorada con 5 estrellas sobre 5

We had 14 solar panels a little over a year now and they've worked exactly as promised. We barely use any electricity during the sunnier seasons and sell our excess back to the grid. The installation... Ver más

Información sobre la empresa

  1. Empresa de energía solar

Escrito por la empresa

As one of the UK’s leading solar companies, with a growing team of over 35 experts we complete around 50 installations a month. We bring a wealth of experience and knowledge to help specifically design and install each one of our customer’s needs. Our mission is to empower both domestic and commercial clients with cutting-edge renewable energy solutions that significantly reduce energy costs and more importantly to tackle the bigger issue of climate change, together.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

55 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great experience from start to finish

Really happy with the solar panel
Installation done by Jessie and the guys, despite some initial misgivings about going ahead with a company who contacted us and not the other way round. They were professional and organised throughout, dealing very effectively with any little hiccups along the way. The best thing is now watching the sun shine and our electricity bills reduce considerably!

22 de mayo de 2024
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Dear Jackie,

Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.

Enjoy your reduced electricity bills!!

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

Valorada con 5 estrellas sobre 5

Awesome experience

Awesome experience. Contacted Jesse at Phase Energy through a door to door marketing leaflet. Jesse's followed up regularly after providing a competitive quote, whilst I was trying to sort out the finance through my mortgage. Once that was sorted, installation date was agreed ( within 2 weeks) and the installation itself was conducted by some amazing, experienced tradesmen who did the job in half a day. Great company, great service!!!

11 de febrero de 2025
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Dear Mr Harshaw,

Here at Phase Energy we hope that you are well.

We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

Valorada con 5 estrellas sobre 5

Incredibly Professional

We had been thinking about installing solar on our home for many years, we have had quite a few quotes in the past, but no one had made us feel quite so safe and looked after as Phase Energy.

Phase Energy approached us in early December, provided a same day quote and we were off to the races. They listened to our concerns, happily answered all questions from our tenants.

The whole process took less than 2 months from initial quote, and that was with a delay on our part for the works.

Our install was for 42 panels on an Cement Asbestos roof, the install was completed incredibly quickly but also to an very high standard. It felt like there was an entire army on site, but orchestrated perfectly by Phase Energy!

I could not recommend Phase Energy enough, we were probably not the easiest of customers to deal with, but we felt looked after and listened to the entire time.

25 de enero de 2025
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Dear Mr Batsford,

Here at Phase Energy we hope that you are well.

We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

Valorada con 1 estrellas sobre 5

Amateurish Company that wasted my time.

Despite receiving a text from them confirming their arranged visit at the beginning of the week they failed to show . Thereby wasting my time waiting in for them . When I rang them they advised they would check the appointment and call me back. There was no call back that day .
All in all ,a very amateurish company with no organisation or respect for possible customers. Definitely would not recommend them to anyone.

15 de enero de 2025
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Thank you for your feedback, and I’m truly sorry to hear about your experience.

We completely understand how frustrating it is to be given a confirmed appointment, only to be let down with no communication on the day. That’s not the level of service we aim to provide, and I apologise for the inconvenience and time you’ve wasted as a result.

There is clearly a breakdown in communication and follow-up in this case, and it’s something we are taking seriously. We’re currently reviewing our internal processes to ensure missed appointments and unreturned calls are never overlooked.

We are genuinely sorry for the poor impression this has left and appreciate you bringing it to our attention. While we clearly didn’t meet your expectations this time, we are committed to learning from these mistakes and improving how we serve potential customers.

Kind regards,
Phase Energy

Valorada con 5 estrellas sobre 5

Excellent service all round. Very pleased with my solar installation.

Phase Energy worked with me to find the most suitable panel layout for my property. I am very pleased with the installation. The installers were all very professional and polite. Whole installation done in a day which amazed me.

30 de octubre de 2024
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Dear Valerie,

Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, friendly & professional. Would highly recommend!

18 de septiembre de 2024
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Dear Valued Customer,

Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

Valorada con 5 estrellas sobre 5

Brilliant

Professional and efficient service. Thoroughly recommend.

4 de septiembre de 2024
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Dear JC,

Here at Phase Energy we hope that you are well.

We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Very happy with work completed. Would recommend.

28 de septiembre de 2024
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Dear Mr Powers,

Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried our at your property and we are delighted to hear you are happy with our services.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

Valorada con 5 estrellas sobre 5

Great service

Great service. Would highly recommend.

30 de septiembre de 2024
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Dear Mr Taylor,

Here at Phase Energy we hope that you are well.

We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

Valorada con 5 estrellas sobre 5

Thank you to the Phase Energy team

Thank you to the Phase Energy team. Excellent service from start to finish, so friendly and knowledgeable. Clean and tidy and most importantly so happy with the outcome, my partner and I couldn't be happier.
I couldn’t recommend Phase Energy SE Ltd enough.

30 de septiembre de 2024
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Dear Valued Customer,

Here at Phase Energy we hope that you are well.

We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

Valorada con 5 estrellas sobre 5

Great service

Great service from phase energy

30 de septiembre de 2024
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Dear Mrs Smith,

Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

Valorada con 5 estrellas sobre 5

Phase energy recently completed a solar…

Phase energy recently completed a solar pv installation for my home in Surrey. The service was superb from start to finish and I couldn’t fault them one bit.

29 de agosto de 2024
Opinión espontánea
Logotipo de Phase Energy SE Ltd

Respuesta de Phase Energy SE Ltd

Dear Miss Beck,

Here at Phase Energy we hope that you are well.

We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

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