Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Disappointed that my Phil Smith hairdryer has packed up within 3 years (used twice a week) after my Clairol Big Shot lasted over 30!!

Valorada con 1 estrellas sobre 5

sister has been using Big it up product - meadowfoam polymer volume boosting spray - for some time - cant find it anywhere in the shops. Email to the address on website AND filled in the form on sa... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love the new professional hair care range, especially their Miracle Primer. Best product I’ve found to moisturise and tame my frizz. I use it on damp hair before I blow dry and also a... Ver más

Valorada con 4 estrellas sobre 5

Bought on line the Long & Strong shampoo & conditioner; smell great & make hair really soft & shiny. Also bought the keratin smooth spray, pleased with that too. Regularly used the coco licious heat... Ver más

Información sobre la empresa

  1. Tienda de productos capilares

Información proporcionada por diversas fuentes externas

Cruelty Free salon professional hair care products sold exclusively at Sainsbury's and online at philsmithhair.com


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

Todas las opiniones

(134)

2 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service!

Great service!
Black Friday discount and a free gift!!!
Lovely products, quick delivery, brilliant communication. Will definitely use this company again

16 de diciembre de 2020
Valorada con 5 estrellas sobre 5

Great value for money

Great value for money. The pink one is my fave leaves my hair feeling great. I used to have dark hair that always had that shine an when I went blonde it lost that shine till o found this shampoo in Sainsbury’s always on offer and leaves my hair in great condition afterwards. Smells good too.

10 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best!

I absolutely love the Wow Brunette Shampoo and Conditioner. It smells amazing, works beautifully and is affordable. Service is excellent and your order arrives super fast. Definitely recommend!

4 de diciembre de 2020
Valorada con 5 estrellas sobre 5

Love, love love

I have been using Phil Smith products for a few years now after being recommended them by my hairdresser, buying originally from Sainsbury’s and in the last 2 years, online. I use Curly Locks, Bomb Shell and Coco Licious and absolutely love them all. Ordering online is easy and the goods are delivered quickly and well packed in brightly coloured padded bags.

4 de diciembre de 2020
Valorada con 3 estrellas sobre 5

Slow deliver and problem checking order

When order was confirmed there were no clear references so I was unable to check my order...and correct my mistake... resulting in an unwanted order which would have cost a lot to return! So didn’t get what I wanted.. and postage took a whole week,so not great. overa

4 de diciembre de 2020
Logotipo de Philsmithhair

Respuesta de Philsmithhair

Hi,

Many thanks for your message and I'm terribly sorry to hear that you had some trouble on our website. If you could please email ellie@psbg.co.uk with the above information, she will be able to advise further and talk you through our returns procedure.

Thanks,

Hannah

Valorada con 4 estrellas sobre 5

Customer communication improves

Ordered and paid on 27th November, 7 days later still not received order, very poor communication, will not buy directly again. Will be doing a chargeback if not received soon.
Item arrived after post, updated to be fair

4 de diciembre de 2020
Logotipo de Philsmithhair

Respuesta de Philsmithhair

Hi David,

I hope you are well and thank you for taking the time to leave us a review. Our sincere apologies for the delayed delivery - we had an influx of orders for this particular product which put us on back order. Our online system should have automatically notified you to let you know of the delay so our apologies if this did not come through - our website team are looking into this for future purchases.

Again, sorry to hear of your experience and if there's anything else we can help with, just let us know.

Thanks,

Hannah

Valorada con 5 estrellas sobre 5

I am e xtremly pleased with my purchase…

I am e xtremly pleased with my purchase ive been using this product for a while but then found that i was having a hardtimefinding it but when i came across your site i was 1 happy customer because now i know where i can get it definately buying again

1 de diciembre de 2020
Valorada con 5 estrellas sobre 5

Animal Friendly

I started using their range, as they are aninal friendly and loved that the majority of the range was also vegan! I cannot tell you how much I love their root spray!! It has been a god send, for someone who has become very lazy at dying their hair at home. :)

12 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I spend a lot of time in Spain which…

I spend a lot of time in Spain which has a high calcium content in the water, these Phil Smith products Really keep my hair in great condition, You can feel the difference as soon as you use the shampoo and conditioner. I also use the coconut water texture spray to give a nice wave in my hair when at the beach. Loving these products.
Jackie Wright

12 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

My favourite hair products

My favourite hair products. I have thick, curly, frizz prone hair. I straighten it a couple of times a week. Using these products has made it easier & improved the condition. The shampoo is thick, so no need to use loads & the conditioner feels like a treat every time. Delivery was quick, website was easy to use, well deserved 5 star review. Well done Phil Smith Hair

11 de noviembre de 2020
Opinión espontánea

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