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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My dog was due surgery for his ear canal. It was the most devastating time, I was so scared my baby boy would not be able to hear anymore!! The vet recommended trying these to help and we were able to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having a rescue dog makes it even nicer to support them through purchases. The products themselves are great and have helped our Maggie more than we expected.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

1 star is far too generous for this company. Thier money back guarantee is a scam. Very poor communication unless taking money AVOID ! EDIT since pick peanut reply. Yes they sent a retu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought these because we’d already tried loads from the vet and nothing stayed effective. Our retriever Scout has sensitive ears and gets wax build-up easily. After using these a few weeks his ears a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

At Pick Peanut, we create exceptional pet supplements to ensure your furry friends lead healthy, vibrant lives. A portion of every order is donated to help dogs worldwide, aligning your purchase with a mission to nurture not just your pet, but those in need! Born & bred in the UK. Free next day delivery.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

278 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 97% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Itty bit worried at first because our…

Itty bit worried at first because our girl Nova reacts to loads of supplements, but these didn’t upset her and her ears seem calmer. Still a bit early but the shaking isn’t constant now. Might actually stick with these.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

So glad Nova’s ears are feeling calmer and the shaking is easing! It’s still early days, but keeping it up could really help her continue improving.

Valorada con 1 estrellas sobre 5

Seller cannot be trusted

Awful company - contact telephone hidden in website and does not work “The number you have called is not recognised”. No clear way of cancelling subscription. AVOID

3 de marzo de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Hi, we’re really sorry this has been frustrating. We don’t currently offer phone support, but our email is on the website. We’ve sent you instructions on how to cancel your subscription. Please check your inbox and spam folder just in case. We’re happy to help further if you need anything!

Valorada con 1 estrellas sobre 5

These people are scammers do not buy…

These people are scammers do not buy anything on line with ur Apple Pay, I brought one product and they have put an extra order in with products I have never looked at. Saying it’s a subscription, months after I bought 1 product. I’m not stupid and am I savvy online. Taken money without authorisation and only offering 20% refund. I am absolutely disgusted. Avoid at all costs

3 de marzo de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Hi, we’re really sorry this has been upsetting. We do not automatically sign up customers. The 20% refund mentioned in our email is offered if you choose to keep the order, but you are very welcome to return the items for a full refund instead. Your subscription has also been cancelled as requested.

Valorada con 5 estrellas sobre 5

Ruben had ear problems for what felt…

Ruben had ear problems for what felt like years, always the same cycle of rednes wax shaking. Since starting these it’s not completely gone but the flare ups aren’t half as severe and he’s sleeping better. It took a little while but we can tell it’s doing something.

19 de febrero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Love hearing this about Ruben!🐾

That redness–wax–head shake cycle can feel never-ending, so it’s great the flare-ups aren’t as intense and he’s sleeping better. It’s true it can take a little time to really notice the difference.

Thanks for sticking with it and sharing his progress. Give Ruben a scratch from us :)

Valorada con 3 estrellas sobre 5

Very confused- nearly 2 weeks and sadly no sign of the product

Very confused- reviews mention fast delivery and good communication yet I ordered the product and set up a subscription 12 days ago and have yet to be notified that the item has even been sent. When I emailed to enquire I was sent a ticket notification and told to expect a reply within an average 2hs during working hours but that hasn’t been forthcoming. I’m frustrated as I did believe this might help my dog but have been forced to look elsewhere for a solution and so will be cancelling my subscription and looking for a refund for the order that hadn’t arrived. Really puzzled by such mixed reviews- I do receive daily sales emails trying to get me to buy more, just no product! Frustrating.

2 de marzo de 2026
Opinión espontánea
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Respuesta de Pick Peanut

We’re sorry for the delay and the lack of response. That’s not the experience we want for you.

Please DM us your order number so we can look into this and sort it out quickly.

Valorada con 5 estrellas sobre 5

Very fast shipping and got these on…

Very fast shipping and got these on subscription.

21 de enero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Really glad it arrived quickly and that you’ve set up the subscription. Makes it one less thing to think about. Thank you for your support!

Valorada con 5 estrellas sobre 5

Still not 100% if it’s helping fully…

Still not 100% if it’s helping fully but our springer Maisie’s ears look a bit less inflamed. Hard to judge but she doesn’t seem as irritated and she’s not shaking constantly. Could be early days but we’re hopeful. Arrived in good time.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Thanks for sharing! So glad to hear Maisie’s ears are looking a bit better. Early days, but it’s great she’s a little more comfortable. Keep going. Things should keep improving :)

Valorada con 1 estrellas sobre 5

Didn’t work for my dog

Unfortunately their product didn’t work for my dog. However more tablets arrived before I had time to cancel any future orders. I returned the package to Pick Peanut vie DPD 2 weeks ago. I’ve still not received my money back, I sent numerous emails asking why and all I get are excuses. In my opinion not a good company to do business with.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

We’re sorry for the frustration this has caused. I’ve checked and your refund has now been issued. It took a little longer because, as part of our return process, all returns are inspected before issuing a refund to make sure everything’s in order. Thank you for your patience.

Valorada con 5 estrellas sobre 5

Hi just would like to thank the staff…

Hi just would like to thank the staff for giving me advice about their product. My story is I have a 6yr old westie and he suffers with yeast problems and allergies Bradley especially his ears and body so I decided to try this product as I don’t know what else to do for my little dog.so I’m hoping this works and the reviews are fantastic
So thankyou so much for helping me and my little furry friend

24 de febrero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Really glad we could help! Hoping Bradley’s little ears and skin start feeling much better soon

Valorada con 5 estrellas sobre 5

Kelly genuinely seems like a different…

Kelly genuinely seems like a different dog since being on these. He’s more settled, not constantly biting at his paws or shaking his ears. Even his coat feels nicer. Didn’t think a supplement could do all that. Still early days but you can see a clear shift.

7 de enero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

It’s brilliant to hear how much calmer Kelly is and that he’s not constantly biting or shaking his ears. Seeing his coat improve as well really shows how well he’s responding. Such a lovely shift!

Valorada con 1 estrellas sobre 5

1 star is far too generous for this…

1 star is far too generous for this company.

Thier money back guarantee is a scam.

Very poor communication unless taking money

AVOID !

EDIT since pick peanut reply. Yes they sent a return label for February order but we have NO DPD pick up points in caithness and now pick peanut are ignoring emails AGAIN that are requesting a return address to return their poor product at my cost. This entire process / experience has been a nightmare.

24 de febrero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

I’m really sorry for the frustration. That’s not the experience we want you to have.

Just to clarify, your November and December orders have been refunded and we’ve sent a return label for the February order so we can process that once it’s returned.

Thank you for your feedback. We appreciate it and will use it to improve our service.

Valorada con 5 estrellas sobre 5

I bought these because we’d already…

I bought these because we’d already tried loads from the vet and nothing stayed effective. Our retriever Scout has sensitive ears and gets wax build-up easily. After using these a few weeks his ears aren’t filling up half as fast and he’s not shaking every morning. Thought it wouldn’t do much but we’re actually impressed.

3 de febrero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Love hearing this! So glad Scout’s ears are happier and he’s feeling better.

Valorada con 5 estrellas sobre 5

Pick Peanut really helped our terrier…

Pick Peanut really helped our terrier Willow who always had itchy skin and the odd gunky ear. She seems less bothered by everything overall. Took a bit but she’s perkier and the ears don’t smell weird anymore. We’re only partway through the tub but it’s been a noticeable change.

9 de enero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Ahh this is so lovely to read! 🐾
I’m so glad she’s feeling more comfortable and that the ear smell has settled (that’s always a big win).

It can take a little time to build up, so it’s great you’re already seeing changes partway through the tub. Give Willow a little scratch from us :)

Valorada con 5 estrellas sobre 5

SK9 / Mussel Move ~ amazing!

I have two Labradors, one elderly and one young ~ they both have their own health issues and I can honestly say Pick Peanut have been amazing. The SK9 and probiotics are wonderful for ear problems and sensitive skin treating from the gut, and the Mussel Move joint capsules have been life changing in giving my senior boy his bounce back, they are also wonderful for any joint issues like elbow pain seen in our younger dog who now is able to enjoy longer gentle walks. Their customer care has been exceptional, I cannot recommend them highly enough. *the tablets are supplementary and in addition to veterinary advice/medication (an excellent health boost)

17 de febrero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Amazing! Stories like yours are exactly why we do what we do. Thanks for taking the time to share all the details, and for trusting us to be part of their health journey!

Valorada con 5 estrellas sobre 5

Peanuts probiotics solved my dogs ear…

Peanuts probiotics solved my dogs ear and skin troubles after many many vet visits and bills. Couldn't recommend highly enough

14 de enero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Ah this is amazing to hear! We’re so glad your pup is feeling better. Thank you so much for the lovely feedback! :)

Valorada con 5 estrellas sobre 5

Pick peanut are a fantastic company to…

Pick peanut are a fantastic company to deal with. Unfortunately my dog's refused to eat the chews. Despite trying to disguise them in various ways.

16 de febrero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Thank you so much for your feedback!

Sorry to hear your dog’s not a fan of the chews. They can be fussy sometimes! If you email your order number to us at
support@pickpeanut.com, we’ll send you a free pill crusher so you can mix them into their food instead. That usually does the trick!

Valorada con 5 estrellas sobre 5

Skye’s wax used to be literally clumpy

Skye’s wax used to be literally clumpy. Now it’s much easier to wipe and not thick. She doesn’t shy away anymore. Came on time.

20 de enero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

Thank you for sharing! We’re so glad Skye is more comfortable and cleaning is easier.

Valorada con 1 estrellas sobre 5

Big problems with this company

I have no problem with their products, but big problems with the company. I remembered I have cancelled my subscription but still getting charged at 4 January, as mentioned I don't have problem with their products so decided to accept it. Its 6 Feb today I still not receive the items. I emailed for refund but no response so has decided to make a dispute with my bank. Then I got a reply from them stated they can't refund me, to do that I need to cancel the dispute. I contacted my bank, I can't cancel a dispute, the company has to response to it. Separately, I got another email stated they have stocks now and will send them out next couple of weeks. I do not need them anymore, and after more than 30days, I want my refund, please response to my dispute and get it sorted. Also please remove my account and subscription completely.

4 de enero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

We’re sorry for the issues you experienced and for the poor communication around your order. This is not the level of service we aim to provide.

This has now been resolved. The chargeback was accepted, your account and subscription have been cancelled, and no further payments will be taken.

We apologise for the inconvenience.

Valorada con 5 estrellas sobre 5

I LOVE pick peanuts products

I LOVE pick peanuts products, they have completely changed our dog's lives!

20 de enero de 2026
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Respuesta de Pick Peanut

Thank you for sharing this, it means a lot to us! We’re glad our products have helped your dog and appreciate you taking the time to leave such a kind review.

Valorada con 1 estrellas sobre 5

I placed an order on 22nd Jan paying…

I placed an order on 22nd Jan paying £53 for SK9. I haven’t received my order and have emailed and completed the online contact form several times with no reply!

There is no contact number so I am very disappointed as would appear they have stolen my £53.00!!

Very poor customer service! I will be reporting them.

4 de febrero de 2026
Opinión espontánea
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Respuesta de Pick Peanut

We’re really sorry for how stressful this has been. The issue has now been resolved, and your refund will be processed once we receive and inspect the return. We understand your frustration and appreciate you giving us the chance to sort it out.

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