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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My dog was due surgery for his ear canal. It was the most devastating time, I was so scared my baby boy would not be able to hear anymore!! The vet recommended trying these to help and we were able to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having a rescue dog makes it even nicer to support them through purchases. The products themselves are great and have helped our Maggie more than we expected.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

1 star is far too generous for this company. Thier money back guarantee is a scam. Very poor communication unless taking money AVOID ! EDIT since pick peanut reply. Yes they sent a retu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought these because we’d already tried loads from the vet and nothing stayed effective. Our retriever Scout has sensitive ears and gets wax build-up easily. After using these a few weeks his ears a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

At Pick Peanut, we create exceptional pet supplements to ensure your furry friends lead healthy, vibrant lives. A portion of every order is donated to help dogs worldwide, aligning your purchase with a mission to nurture not just your pet, but those in need! Born & bred in the UK. Free next day delivery.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

278 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 97% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Best decision I’ve made for my dog

My 11-year old ridgeback used to really struggle with itchy skin and gunky ears. Steroids helped a bit but left him overweight, constantly thirsty and so depressed he barely left his bed. It was heartbreaking to see him.

Since starting Pick Peanut’s pre and probiotics he’s like a new dog! His skin and ears are so much better, and he loves playing rough-and-tumble with our 2-year-old pup. At 11 he’s living his best, happiest life. I’m so grateful to have my boy back.

20 de agosto de 2025
Opinión espontánea
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Respuesta de Pick Peanut

This honestly made our day. We’re so glad he’s feeling himself again and back to enjoying life. Big hugs to your boy from all of us!

Valorada con 1 estrellas sobre 5

I am having similar problems with this…

I am having similar problems with this company. Taking money from my account, not fulfilling orders in a timely fashion, not responding to emails requesting information on my unfulfilled order despite claiming an average response time of 2hrs. When attempting to track my order on their website link ... apparently my order does not exist! This contradicts what my order history states ... on the same website!

If I do not receive a satisfactory response from this company by tomorrow am (12 August), all subscriptions will be cancelled and I will contact PayPal to ensure I receive a full refund. Hugely disappointed.

Update ... approximately 48hrs following this review.

I received a very professional email reply from Customer Services. My order was dispatched and arrived safely.

Thank you.

11 de agosto de 2025
Opinión espontánea
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Respuesta de Pick Peanut

We’re very sorry for the frustration with your order, payments, and communications. We understand how upsetting this must have been.

It looks like your issue has now been resolved, and we hope you’re happy with the outcome. If anything else comes up—whether about orders, subscriptions, or payments—please reach out so we can make it right.

Thank you again for your patience.

Valorada con 1 estrellas sobre 5

So far been waiting 5 days for the…

So far been waiting 5 days for the ‘next day’ and also not received responses to 3 emails…. Wish I’d read the reviews here before ordering.

11 de agosto de 2025
Opinión espontánea
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Respuesta de Pick Peanut

Sorry for the delay and the trouble with your emails. Could you please share your order number so we can look into this and get it sorted for you right away?

Valorada con 1 estrellas sobre 5

Absolutely shocking company

Absolutely shocking company, order has been paid for and not delivered.
Kept making excuses about the delivery issue whilst holding onto my money, this has been almost a week of me chasing them and still no resolution.
I won’t ever order from this company again!

8 de agosto de 2025
Opinión espontánea
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Respuesta de Pick Peanut

We’re sorry to hear about the trouble with your order. Could you please email your order details to support@pickpeanut.com? We’ll look into it right away and get back to you as soon as possible. Thank you for your patience.

Valorada con 1 estrellas sobre 5

AVOID THIS COMPANY AT ALL COSTS!!

AVOID THIS COMPANY AT ALL COSTS!!! THE PRODUCT IS USELESSS, MY DOG DIDNT LIKE THE TASTE WHICH MADE IT DIFFICULT TO ADMINISTER, AND DESPITE THE PROMISE OF A REFUND IF NOT SATISFIED, THEY WONT REFUND YOUR MONEY. DO NOT UY THIS CRAP PRODUCT FROM A CRAP COMPANT. Purchased two tubs of SK9 to rectify my dogs itchy skin and constant licking of paws. Their advert on facebook guaranteed to cure or 100% money back guarantee.after using it for a month, there were no results so I emailed requesting a refund, particularly as I had not opened the second tub. They came back and said I need to keep giving the tablets as it sometimes didn’t work for 6 weeks.did this and still no change so requested a refund. A total of at least a dozen emails back and forth and they just keep avoiding or not responding. I advise anyone before parting with money to avoid this company at all costs, the product is useless, and their refund policies is too

5 de agosto de 2025
Opinión espontánea
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Respuesta de Pick Peanut

Thank you for sharing your feedback. Sorry you had such a tough time with this. We’ve responded to your email and believe everything’s been sorted now. If you need anything else, please let us know.

Valorada con 5 estrellas sobre 5

Fast acting

Our dog (Staffy/boxer mix) has had a sore, itchy, flaky and gunky kind of ear for weeks and won’t let us touch it never mind apply stuff to it and yesterday the outer part of his ear was so flaky- last time he had to be put under anaesthetic to get them cleaned. He has also been getting a lot of hives. I was feeling pretty helpless and saw Pick Peanut Better Blend pre and probiotics and read reviews and thought it would be worth a try…goodness 48 hours and no flakiness on the outside or inside, the inside looks more normal, the greyness has gone and he has had no hives! Going to keep it up!

29 de julio de 2025
Opinión espontánea
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Respuesta de Pick Peanut

That sounds really rough for both of you. So glad to hear he’s finally getting some relief! Hopefully it keeps helping and he stays comfortable.

Valorada con 1 estrellas sobre 5

Allergy tests or scams …

I’ve bought some products previously and not seen any real improvement in my dogs but persevering. I ordered two allergy tests. A box with a tiny tube turned up. No gloves etc. A challenge trying to get hair in it as it’s like the top of a Bic pen. Sent away. Nothing heard. Chased and chased. No meaningful update. Looked belatedly online and dog coat tests for allergies are not legitimate or recommended. Now fighting for a refund.

Update - 13/7/2025. I was looking hopeful after the reply that this would be sorted out. Sadly, nothing heard. No lab results and no refund. Please ensure if you do use this form that you use a credit card.

19 de junio de 2025
Opinión espontánea
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Respuesta de Pick Peanut

We’re sorry this didn’t meet your expectations. The test is designed to be non-invasive and easy to use, but we clearly missed the mark on communication and experience. We’ll be in touch directly to help make things right.

Valorada con 1 estrellas sobre 5

Untrustworthy and terrible customer…

Untrustworthy and terrible customer service ... do not use !!!

23 de mayo de 2025
Opinión espontánea
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Respuesta de Pick Peanut

Hi! Thank you for your feedback! We’re sorry to hear you feel this way. This is absolutely not the experience we want you to have, and we’d like the chance to make things right for you. If you could email us at support@pickpeanut.com with your order details, we’ll look into it right away and do our best to sort it out.

Valorada con 1 estrellas sobre 5

Avoid this company they take your money…

Avoid this company they take your money and then using stalling tactics.

1 de mayo de 2025
Opinión espontánea
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Respuesta de Pick Peanut

Hi Jo, we’re sorry to hear this and understand how frustrating it must feel. That’s not how we want you to experience Pick Peanut.

Please email us at support@pickpeanut.com with your order details so we can look into what happened and get things sorted for you as soon as possible.

Valorada con 4 estrellas sobre 5

Fast delivery

Cant comment regarding the product as of yet as i have just received it today. From previous reviews i was a tad jubious on how quickly delivery would be as i had chosen next day royal mail. I expected a few days due to bank holiday, however i ordered on friday and it royal mail delivered today (sunday) which was great!

Really hope these start to help my girl fingers crossed.

25 de mayo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I'm on a monthly contract

I'm on a monthly contract, paid for the order on the 19th of last month, had to get in touch to see where it was. Not in stock and don't know when.
And now that I do have it they have removed thee free item that I originally was granted on my second order!
We've had to start from the beginning with the dogs, too.
I got £5 back!!! But they saved that on taking away the free item.
The tablets work, the company can't keep up.

8 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

PLEASE ALLOW CUSTOMERS TO CANCEL !

Ordered and did not work for our dog despite trying a while.
Tried to cancel 1st time , didn't work and debited another payment , sent unwanted box .
Cancelled again , thought we had more success as they acknowledged it was cancelled .
Then today, yet again , an email to say another unwanted one on the way!
Yet another unauthorised payment taken.
Disgusting , how do these firms get away
with this .

13 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order not appeared…

We put in an order as recommended by our vet for a probiotic treatment for our dog, but alas it has not arrived, we have tried to contact them via customer services but voicemail states they are not answering the phone and to email them, also done this and no reply. Does anyone know if they are still trading as it appears not.

3 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was unsure too

I was unsure too, but after reading countless reviews, I gave it a try. My order arrived fast, and the probiotics worked within a week. So glad I found them!

28 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service! Our delivery went missing, but they quickly sent a replacement, which arrived the very next day - along with a free gift.

26 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Totally impressed with SK9

Totally impressed with SK9! My old dog had skin problems for years. Nothing helped, until we tried this. Now his coat shines, and hes not scratching anymore. Worth every penny.

24 de marzo de 2025
Opinión espontánea

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