Great customer service. It’s difficult to get a better experience in today’s business world and these guys are grade A. May god always bless you and your business. Thank you.
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Consulta las opiniones de los clientes
Due to technical issues on my part, it appears, I thought they had not responded to my email, call. But it appears they had, so with that being said, Finally made a connection via him leaving me a vo... Ver más
Great customer service! They really stand behind their products, and quickly addressed an issue I had. I'm happy to be a repeat customer
Allie responded to my email very quickly. Even though my store credit had expired a short time before I tried to use it, as I was not given the expiration date when I received the store credit and did... Ver más
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Customer service was very quick and…
Customer service was very quick and professional.
Very quick response to the issue i had
Very quick response to the issue i had. Thanks so much for taking care of it. It’s things like this that reassure me you guys are the best! Thanks.
Very helpful
Very helpful. Was having trouble getting my label with the link but the csa just sent it to me.
Thomas is a great for customer service
Thomas is great for customer service
Very prompt in taking care of questions.
Thank You Thomas
Very responsive
Quick response with follow up when my order was shipped separately. Love the product and quick delivery.
Always so helpful and great to work with
I had an awesome experience with Pins &…
I had an awesome experience with Pins & Aces customer service.
I ran into an issue with my golf bag where the zipper failed after a few months, which was frustrating, especially playing up here in the PNW where the weather can be rough. I reached out to their team and they responded quickly, professionally, and made the entire warranty process incredibly easy.
What really stood out was how willing they were to work with me to find a smooth solution. The communication was clear, helpful, and genuinely customer-focused the entire time.
It’s rare to find a company that stands behind their product like this and actually makes you feel taken care of. Because of this experience, I’ll definitely continue buying from Pins & Aces and recommending them to others.
Great product, even better service.
Quick to assist
Quick to assist, didn’t point blame or make me feel uncomfortable with a mistake I made. Impeccable customer service.
Pins and aces is a a+++++++ company
Pins and aces is a a+++++++ company. Great products. Great customer service.
Quick response and answered my specific…
Quick response and answered my specific question. Thank you.
Thomas is always so fast to respond and…
Thomas is always so fast to respond and amazing. An asset to the company for sure.
Quick and easy order correction!
I made a mistake- ordered the wrong shaft position for my putter cover. Emailed them right away and by the next morning the correction was made and confirmed what I wanted. Thank you very much and looking forward to the product to arrive!
Great Communication.
Great Communication.
Thomas was terrific.
I mistakenly ordered the wrong bag.
Tom took control and fixed the issue immediately.
Thank you Tom.
Responsive customer service
Responsive customer service! Now if I can only get them to make the head cover I want in more than just the driver style!
Thomas was very helpful with my…
Thomas was very helpful with my problem. Not surprised P&A customer service is like everything else they do. A+++
Keep up the great work!!
Great support
Great support. Very quick to reply. Order was quickly received. Minor issue was handled very quickly. Will definitely shop here again.
These guys could not have done any…
These guys could not have done any better when it comes to customer service. In a world of robots and AI, every phone call and email was answers with a live human being on the other end. Offering to make everything right, combining orders to save shipping, replacing items with the correct items etc. woke up to an email that completely fixed things and everything was an honest mistake. I have already made another order because this is the type of company I want to support. GO GO Pins and Aces. Love the products love the site love the chromed device.
They noticed the issue right away and…
They noticed the issue right away and fixed it.
Ordered 4 shirts for 2025 Christmas…
Ordered 4 shirts for 2025 Christmas gifts on the BOGO. Three of the shirts were great, but one was of a poorer quality and fit. Contacted the company to let them know and was told that the shirt in question was one of the free ones and, as a result, there was no recourse. It could be just me, but isn't this a bizzare policy? In the order I am addressing, the other free shirt was great. Something is clearly wrong with this picture, or someone on the team who handles quality issues hasn't read the "love it or return it" warranty.
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