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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Outstanding!!! I have ordered from Pixie Bell several time and each and every time they are outstanding - easy to order, decent prices, quality product and excellent delivery!!! Awesome to buy from.... Ver más

Valorada con 5 estrellas sobre 5

Whenever I'm due to go away for a break, I love to have some sweeties for the journey. I always use Pixie Bell. Always a lovely selection and friendly. I won't use the shops pic n mix as nowhere near... Ver más

Valorada con 5 estrellas sobre 5

After craving at my office desk ! My colleague recommended pixie Bell sweets. ( she had ordered for her wedding ) .. A fantastic selection of good quality sweets . As I’m Gluten free / dairy free... Ver más

Valorada con 5 estrellas sobre 5

Pixie Bell Sweets were fantastic, I ordered from here after bring letdown somewhere else and will definitely use Pixie Bell again. They provided great quality sweets in their cones and delivered them... Ver más

Información sobre la empresa

  1. Tienda de chucherías

Escrito por la empresa

We're a small family sweet shop based online. We offer nationwide postage and click & collect in Hemel Hempstead. We pride ourselves on offering fantastic levels of service to make sure all of our customers are happy and find the sweets they're looking for whether it's for a movie night in, birthday party or anything else.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

273 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Superb quality and customer service

I made a purchase via Groupon and I made a mistake and ended up paying full price instead of just P&P, the lady I spoke to on phone I said don't worry we'll refund that and she also said that she would bring my purchase to my door as she was driving past and I personally received my purchase of sweets the next day.
The quality of the sweets were top notch.
I would highly recommend and the mixture of sweets you get from this company

24 de noviembre de 2022
Valorada con 1 estrellas sobre 5

Did.not.receive.my.parcel.

30 de noviembre de 2022
Logotipo de Pixie Bell Sweets

Respuesta de Pixie Bell Sweets

Hi Peter,

We apologise that you haven't received your parcel yet. We despatched it within 24 hours of your order however the recent Royal Mail strikes have impacted our delivery timelines.

We tried to contact you now using the phone number on your order but there was no answer.

We have checked the tracking on your parcel and this shows Royal Mail tried to deliver yesterday but they got no answer. Royal Mail still have your parcel and the tracking shows it is possible to pick a new day for them to deliver or you can collect from your local post office or delivery office.

Again, we are sorry for the inconvenience this has caused.

If there is anything we can do to help please don't hesitate to contact us by email (pixiebellsweets@outlook.com) or phone (07394199699).

Thanks,
Pixie Bell Sweets

Valorada con 5 estrellas sobre 5

Excellent sweet cones

Excellent sweet cones for my son’s party. Thank you once again. Look forward to using Pixie Bell Sweets again soon xx

27 de agosto de 2022
Logotipo de Pixie Bell Sweets

Respuesta de Pixie Bell Sweets

Thank you for the positive review. We look forward to seeing you again for another order ! :)

Valorada con 4 estrellas sobre 5

Arrived within the time slot I was…

Arrived within the time slot I was given, although not quite the quality of brand name sweets, pleased enough with them, for the money 👍

17 de agosto de 2022
Logotipo de Pixie Bell Sweets

Respuesta de Pixie Bell Sweets

We're sorry we didn't live up to the brand names sweets you were expecting. We have a large range of sweets from a mix of brands such as Haribo, Kingsway, Swizzels. In our mixed bags we try to give a bit of everything to give variety. We hope to see you again for another order in future!

Valorada con 3 estrellas sobre 5

Average

Delivery time was great but the sweets weren't that great. Im sure they have better and mabye i just ordered the wrong ones

20 de julio de 2022
Logotipo de Pixie Bell Sweets

Respuesta de Pixie Bell Sweets

Thank you for your feedback. We're sorry our sweets didn't meet your expectations on this occasion. We always try our best to make sure all the sweets are up to our high standards. I hope this doesn't put you off ordering from us again and that you're able to find something more to your taste in a future order. Please don't hesitate to get in touch if there's anything we can help with to make your experience better.

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