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Pixly.app Opiniones 4

•
TrustScore: 2.5 sobre 5

2,7

Estudio de fotografía
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Información sobre la empresa

  1. Estudio de fotografía
  2. Fotógrafo publicitario
  3. Agencia de fotografía
  4. Fotógrafo
  5. Servicio fotográfico

Escrito por la empresa

Pixly.app is an AI platform built for real estate agents, property photographers, and homeowners who want to turn ordinary listing photos into publish-ready marketing assets in minutes — without hiring a stager, a videographer, or an editor. We do three things in one place: AI Virtual Staging. Upload a photo of an empty or dated room and Pixly furnishes it in seconds across 60+ interior styles, from Modern Minimal and Scandinavian to Mid-Century, Farmhouse, and Luxury. Walls, windows, doors, and dimensions are preserved — only furniture, floors, and decor change. You can A/B test multiple styles on the same room before you decide. Listing Reels. Every staged property can be turned into a 9:16 vertical reel for Instagram, TikTok, and YouTube Shorts, with cinematic transitions, music, and an optional AI voiceover. Most virtual staging tools stop at the photo; Pixly takes you all the way to a publish-ready video. 3D Walkthroughs. Turn photos into interactive 3D worlds that let buyers explore a space before they ever book a viewing. Plans start at $5.99/month with included credits — roughly a tenth of the cost of traditional virtual staging services that charge $25–$80 per photo with 24–48 hour turnaround. You can top up credits anytime, cancel whenever, and credits are automatically refunded if a generation fails. Pixly is built so a single listing brief becomes everything you need to market it — staged photos, a social reel, and a 3D walkthrough — without juggling three separate tools.

Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

4 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 1 estrellas sobre 5

The Company has no obligation to…

The Company has no obligation to provide you with customer support of any kind. However, the Company may provide you with customer
support from time to time, at the Company's sole discretion.

29 de octubre de 2025
Opinión espontánea
Logotipo de Pixly.app

Respuesta de Pixly.app

Hi,

Thank you for your review. This most likely does not relate to us.

We refunded every customer who contacted our support and had made a purchase with Pixly. Please feel free to contact us again at support@pixly.app and we will be happy to check this for you.

However, in many cases, people requesting refunds did not actually purchase from us, but from an unrelated App Store app also called Pixly. That app is not connected to us, and we did not have any iOS app at the time.

Kind regards,
Pixly Support

Valorada con 1 estrellas sobre 5

A poor advertisement for your company.

I believe that Photica is an offshoot of Pixly and would like to appeal the decision below;

'We’d like to kindly remind you that, based on our policy, we are unable to process a refund.

As stated in our Terms and Conditions, all subscription purchases are final and non-refundable. When making a purchase, you acknowledge and agree that refunds are not available.'

I am an 83 year old pensioner and cannot afford this loss. I realised within hours and sought redress via Facebook where I discovered the offending advertisement. I am loathe to create bad publicity but feel this is my only option.

Mike Bell

18 de octubre de 2025
Opinión espontánea
Logotipo de Pixly.app

Respuesta de Pixly.app

Hi Mike,

Thank you for your message, and I’m very sorry to hear about your experience.

However, this purchase does not appear to relate to us. We are Pixly, not Photica, and Photica is not an offshoot of our company. At the time of your review, Pixly was only a web-based service and did not have a mobile app. We also refunded every customer who contacted us requesting a refund.

It looks like your purchase was made through a different app that unfortunately shares a similar name. Please contact the support team of the app where you made the purchase, as we have no access to that transaction.

We kindly ask you to reconsider this review, as it is not fair for it to be posted about our company when the purchase was not made with us.

Kind regards,
Pixly Support

Valorada con 2 estrellas sobre 5

I had looked at a lot of AI photo…

I had looked at a lot of AI photo enhancing apps and Pixly seem to be one of the best based on their presentations of work they had done. After submitting 12 different projects to produce a retro video three of them were decent. The others were from bad to worse. Some black-and-white photos get colored while some other black-and-white photos do not get colored. I submitted a family group photo and only one head in the whole group of probably 18 people moved their head. And all this for a five second video when they show you the app on Facebook they are much longer at least 10 seconds. Basically I'm very disappointed with the results. I have canceled next months renewal. I need something a little better than what this app is doing. If I had to guess I am guessing that they submit your photo to a workforce of different people that take a specific photo and work on it. Some workers produce a decent photo others barely work on the photo. Pixly needs to improve their app and the people that work on them. I don't believe they submit it to AI to be processed, I think the enhancement is done with people working with AI tools. I sent one photo of myself when I was 19 years old sitting in a lounge chair and all it did was wiggle my feet in the video and a couple of the leaves on the palm tree in the background.
So if they ever get better then I will renew my membership.

3 de agosto de 2025
Opinión espontánea
Logotipo de Pixly.app

Respuesta de Pixly.app

Hi,

Thank you for your review. However, this most likely does not relate to us.

At the time, Pixly did not offer subscriptions and we did not have an iOS app. From what you describe — an app shown on Facebook, video generation, and monthly renewal — it appears this review likely belongs to a different app that uses the same or a similar name.

We are sorry for the confusion, but this is not connected to our service. Please contact the support team of the app where you made the purchase, as we do not have access to that subscription or order.

If you still believe this purchase was made with us, please contact us at support@pixly.app and we will be happy to check it. We refunded every customer who contacted us and requested a refund.

Kind regards,
Pixly Support

Valorada con 1 estrellas sobre 5

terrible app

Terrible app, purchased a trial of sorts, but couldn't even get into the app.
After downloading, when i went to the app, it wanted more money from me.
Now they are saying I can't get a refund. How have I subscribed if I haven't even gotten into the app?
go to cherished moments instead, much better.

24 de julio de 2025
Opinión espontánea
Logotipo de Pixly.app

Respuesta de Pixly.app

Hi,

Thank you for your review. However, this does not appear to relate to us.

Pixly does not have an app — up to this day, we are only a web-based service. We also did not offer an app trial or App Store subscription, so we have no access to the purchase or refund request you are describing.

This most likely relates to a different app using the same or a similar name. Please contact the support team of the app where you made the purchase.

If you still believe this was connected to us, please email support@pixly.app and we will be happy to check. We refunded every customer who contacted us and requested a refund.

Kind regards,
Pixly Support

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