Plaid Opiniones 

As of today PLAID has refused to recognize my credentials with my bank causing chaos with the multiple apps I use. I have contacted my bank and apps and they all have said it’s an issue with PLAID. Unfortunately PLAID wasted my time with FAQS and AI chat help. I’m not new to PLAID, using them for a few years and now I can’t use the multiple apps I use everyday.

A digital system that never recognizes the user's face; it would be better to hire a human operator than to use these useless AIs.

PLAID cost us over 2 weeks of wasted time trying to get the lender to understand that the PLAID platform and its algorithms were effectively wiping out over 60% of our rental income deposits and therefore, causing our loan to be denied. Many of our clients send their monthly rent by Zelle and Billpay which shows up as a P2P transfer. PLAID will not count these deposits as income. It’s a ridiculous software inadequacy in this day and age. Lenders are getting ripped off, whatever they’re paying for the PLAID software, and customers are being denied loans because PLAID consistently miscalculates monthly income, specifically real estate investment and rental income.

Everything was done in a fast timely manner, as it said it would be, no hassle, no problem!!!! Thank you plaid!!! 10 stars

If i had 2 words to describe this company. They would be “absolutely horrible”.

There's no one to talk to. I have spent day after day trying change my account number on my ETSY account. The Plaid app is not excepting the old account number. I have called the bank to verify the closed account number but Plaid on Etsy is not accepting it. Etsy says I have to start a new website on Etsy. Im pissed cause I have been with Etsy for 10 years and in order to fix this PLAID mess I have to spend hous redoing my site. Terrible company when theres no customer service, This country was built on good customer service.

PLAID SAID MY CREDENTIALS WERE WRONG WHEN I HAD ALREADY VERIFIED IT WITH MY BANK. PLAID SUCKS, ESPECIALLY SINCE YOU CANNOT TALK TO A HUMAN CUSTOMER SERVICE AGENT.

Plaid is constantly buggy. I've never had a positive experience with them personally or professionally. It has less bugs if you work with a large bank, but if you work with a regional bank or credit union you might as well give up. My bank has open distaste them and sees them as a security risk since they ask for your bank log in information and to bypass your authenticator. If you do a quick google search you'll also see that they lost a lawsuit because they were caught harvesting and selling user financial data without consent.

I had trouble connecting with my bank using plaid. I contacted my bank and there was nothing wrong on that end. I tried repeatedly to get help through plaid and was directed to websites that require payment, or to different web sites to trouble shoot the issue myself, and the same error showed up repeatedly, no matter which direction I attempted from. I spent hours and hours across multiple days trying to resolve the issue, and there is absolutely no phone number to call to talk to an actual person to resolve issues with plaid. If I can help it I will never use plaid again unless they can change their customer support and technical support to actually be helpful.

I am constantly getting stuck on an endless loop at their inept ability to identify any of my accounts. Plaid is a fraud and they are selling your information.

Plaid is just garbage! It works when it feels like working..please scap this platform start over and do better the next time.

I used Plaid to transfer money between my two banking institutions today. I entered in my bank acct number for the receiving bank and Plaid identified it along with all of my accounts and balances there. I checked the proper account to receive the money. Then I went back into my savings (the sending bank) and went to transfer the money, BUT the account listed to receive the transfer was NOT my bank nor my account. Thank goodness I realized this before I sent the money. If I had not, the money would have gone into someone else's account. BE SO CAREFUL if using Plaid to connect your bank accounts and verify banks and account numbers once it's complete. After this, I made the transfer manually without Plaid.

I submitted a payment via Plaid. It verified my bank account and that there was enough money to make the payment but the payment did not go through. Plaid offers no way to determine what the issue is. No customer support and the vendor says they also cant inquire the issue surrounding the failed payment.

Worst experience ever. I'm not even a client. They just keep harassing me, to sign up.

Their sales rep. Ben Diaz, keep calling in the middle of the night and hangs up. (How in the world you think, the best sales approach is middle of the night calls?), also about 5 emails that I haven't replied.

Cherry on top, I'm not interested in their products/services nor I need the need for them.

Worst experience ever

I just used this bogus service for auto payment to Xfinity. I even went in and made an early payment. I got a confirmation number on 2/25/26. I wondered why the payment hadn't hit my bank. Then on 3//5/26 Xfinty sent me an email that said my bank had returned my payment. My bank says no payment was ever transacted for that amount, and they even checked back to the beginning of Feb.THERE IS NO footprint from PLAID..I've been ranting since this happened, and finally straightened it out.

Absolutely sh$t!! When my routing number gets updated plaid fails to update it and my rent payment failed. Even reconnecting didn’t help. ABSOLUTELY SH$T!

Terrible customer service experience - they have issues all the time connecting to banks. Even large nationwide banking institutions then when you request help you get an AI chatbot that does not do anything.

Endless loop of trying to connect my bank account. Zero support, and even tried blaming me and my banks security settings. Terrible service

when you are overseas you cannot always get a text message intended for the USA market. HOW SHORT SIGHTED by Plaid. Give us an option to verify the account by email as well please.

The overall score of Plaid clearly shows that they care very little about the consumer as they only target the large institutions. So the large institutions should put pressure on Plaid to become consumer friendly.