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Información sobre la empresa
Escrito por la empresa
Planet Sports UK is an online store specialized in premium football jerseys for fans across the United Kingdom. We offer high-quality club and national team shirts inspired by the latest seasons, combining great detail, comfort, and affordable prices. Our mission is to make football fashion accessible to every supporter by providing excellent customer service, secure payments, and reliable delivery. Thousands of football fans trust Planet Sports UK for their jerseys, exclusive promotions, and smooth shopping experience. At Planet Sports UK, football is more than a sport — it’s a passion.
Información de contacto
London, Reino Unido
- +44 7836 468802
- contact@planetsportsuk.com
- planetsportsuk.com
3,9
Muy bueno
9 opiniones
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Product hasn’t arrived, no customer service
Product hasn’t arrived. Their contact@ email address bounces back. No response on their contact WhatsApp - I’m stuck with no customer service and no product :(
31 de mayo de 2026
Respuesta de Planetsportsuk
Hello,
I apologize for the delay in getting back to you.
I have now sent you photos of your jersey along with the shipping label and tracking information via WhatsApp.
Your order was dispatched at the beginning of last week and is currently in transit. Based on the estimated delivery timeframe, it will most likely arrive sometime this week.
We have also recently experienced an issue with our email system, which unfortunately caused some customer messages and notifications to be delayed. Our team is actively resolving this issue, and we apologize for any inconvenience.
Thank you for your patience and understanding. If you need any further assistance, please feel free to reply to our WhatsApp message and we will be happy to help.
Kind regards,
Planet Sports UK Support Team
Absolute Quality
Really impressed with the quality andxthe speed of delivery. Thank you very much.
30 de mayo de 2026
Respuesta de Planetsportsuk
Thank you very much for your kind words!
We're delighted to hear that you were impressed with both the quality of your jersey and the delivery speed. Your support means a lot to us, and we're glad we could provide a great experience.
We look forward to serving you again in the future.
Kind regards,
Planet Sports UK Team
Respuesta de Planetsportsuk
Thank you for your feedback!
We're glad everything is okay and that your order met your expectations. We truly appreciate your support and hope to serve you again in the future.
Kind regards,
Planet Sports UK Team
Not Satisfied
27 de mayo de 2026
Respuesta de Planetsportsuk
Hello,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your experience did not meet your expectations. However, we have not received any contact from you via email or WhatsApp regarding any issue with your order, so we were not aware that there was a problem.
Customer satisfaction is very important to us, and we would genuinely appreciate the opportunity to understand what went wrong and help resolve it as quickly as possible.
Please feel free to contact our support team with your order number and details of the issue. We will do our best to find a satisfactory solution.
Kind regards,
Planet Sports UK Support Team
The jerseys are of good quality and…
The jerseys are of good quality and value. I had to buy 6 shirts including other clubs not just arsenal jersey
20 de mayo de 2026
Respuesta de Planetsportsuk
Thank you very much for the feedback, Alfie Hunt!
Ótimo suporte pós compra
Ótimo suporte pós compra. Rápido e eficaz
9 de mayo de 2026
Opinión espontánea
Respuesta de Planetsportsuk
Thank you very much for the feedback, Rafaela.
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